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Scotts Lawn Builder Seed & Feed Couch
Dick RobertSouthwest, VIC
- 9 reviews
What a deceitful rip off.
I purchased two packets of this product and prepared the ground for sowing what I expected to be a perfect Couch lawn. After sowing the Seed in January and giving regular waterings I was devastated that after five months no Couch grass was visible. The sowing was very successful but not resulting in what was required. The germinated seed grew to about 200mm before I mowed it for the first time. I mowed it several more times over the five month period and the grass was growing vertically and quite strongly. However, there was no lateral spreadin...Read more
g of roots and rhizomes as one would expect with Couch grass so I contacted Scotts by email and explained the situation. I suggested that the wrong seed was supplied as the results indicated that the seed was Rye and not Couch. The response I received from Scotts read :- "we are disappointed to hear you are not satisfied with our Lawn Builder Seed and Feed Couch. The seed does take longer to germinate than the annual ryegrass but seed sown in late January should be through by now" After five months still no Couch is visible. I replied to that advice by saying that the grass did not have the appearance of Couch and despite it growing profusely, it appeared to be Ryegrass. Scotts replied to this and I quote :- "Scotts Lawn Builder Seed and Feed Couch. The box does contain more than 75% annual rye seed which forms nursery bed to protect the couch until it germinates" It should be noted that no mention of this was made in their earlier response. I was also told that their technical people would be in touch with me. The packaging makes reference to Ryegrass but not the enormous amount. When I pointed out this fact and said it was deceitful to supply over 75% rye seed in a packet labelled Couch, I did not hear back from them after that. I am disgusted that such a deceptive product description has not been picked up by the Department of Consumer affairs. I am posting this to warn others that the product they may purchase thinking it is Couch, is in fact over 75% ryegrass. When Spring arrives, I guess I will have to poison this grass and purchase instant turf if I want a Couch lawn.Purchased in January 2021.
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Questions & Answers
Dick Robertasked
It is now November 2022, over 10 months since two packets of this product were sown. My question is to Scotts as to whether they are going to refund the $63.00 I wasted on purchasing the seed that on their admission was laced with over 75% of Ryegrass seed. The current condition of the supposed Couch lawn is a sparse covering of Ryegrass, with not one iota of Couch.
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