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Sealy Optimum
Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Bad experience,bad customer service,do not trust 20 years warranty.
I had Sealy mattresses 1 year me and my partner sleeping in middle.rang many times snooze send me to deal with Sealy,Sealy send me to deal snooze.finally gave me 2 option.1-took mattress to fix it,would fix 2 weeks so have to sleep kids bed or on the floor.2-get new one same price and same shop which is snooze get new one.i rang them ask how many option do I have.answer is only one which is same one.i get same one but not even 2 years again same problem getting sleepless night and wake up like truck pass on us.not happy at all.i am not suggests anyone.believe me people can get better mattresses more cheaper.i have cheeper one now much better.not sinking middle and better sleep.
Purchased in April 2021 at Snooze ACT, Canberra for A$1,280.00.
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Terrible mattress, soggy, limp and customer service is a joke.
We went looking for a new mattress after 15 years, at a very well known store we were pointed at this Sealy Optimum mattress, on sale but still nearly $5k. Having never encountered a latex mattress before when we laid on it we felt it was weird but we were told once we got used to it there would be no better.
We bought it and took it home.
A few weeks later we complained to the store that it was terrible to sleep on, they said it takes time to get used to so we persisted.
Now its a few months later and we complained to Sealy Customer support, a...Read more
Purchased in August 2021 at Harvey Norman for A$5,000.00.
1 comment
Sealy A.Sealy
Hi Mark,
Thank you for your feedback, and for sharing the update on your experiences. We are pleased we were able to assist you with your product concerns.
Best wishes,
Sealy of Australia
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Similar opinion? Write a review on ieatwords.com.au!
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Sealy A.Sealy
Hi Murat,
o assist you, and investigate this issue further. Can you please reply via private message with your name, contact number and unique mattress number (found on the law tag, sewn onto the side of your mattress). Best wishes,Thank you for your feedback. We are sorry to read you aren't having a positive experience. At Sealy, we pride ourselves on our commitment to quality and customer experience. We would like t... Read more