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mummyreviewGreater Melbourne (Metropolitan), VIC
- 11 reviews
- 9 likes
Unverified tradies with dodgy quotes and morals
We used this service a couple of times. The first time we must have been lucky as we had two tradies call and quote and the job was done. The second time nobody responded. The third we were quoted $60 for replacing a wire on a roller shutter... Wrong!
The tradie splintered the wire by forcing the blind higher than I said I could wind it (to prove I was "just a girl") which resulted in fine needles being spread around my young daughter's bedroom when he pulled it out to fix it. He then had to replace the now broken winch. He inspected other w...Read more
inches in the house. Blinds we had previously had no issues with he dismantled, said he didn't have replacement parts on hand and he could bring them back in a couple of weeks (leaving them non-operational). We were stuck with a house littered with needles of wire (with a crawling baby and another young child), completely unable to use blinds requiring him to return for more work, $3000 of curtains destroyed with grease from the winches for which he offered $50 compensation but only if we had additional work done, $940 bill and all quotes were then increased upon payment to include GST. He also left several tiles completely off the roof in the middle of winter creating water damage to the house until our neighbour noticed and we were able to replace them. If Service Central send out this type of tradie when they actually bother to have anyone respond at all, why risk it? Use someone local or someone who has a good reputation. Don't trust Service Central to send anyone of quality.Similar opinion? Write a review on ieatwords.com.au!
Perfect one job, nothing the next
If only people knew where my location - Heathcote Junction - actually is! I have listed 4 jobs and had an excellent experience with 2 - a fencing contractor and a chimney cleaner. With the other 2 there was no response. I later encountered a tradie doing a job at my work who had seen my job listed on SC, but ignored it, because he assumed - as so many do - that Heathcote Junction is somewhere near Heathcote, therefore too far away. In fact it's about 5 minutes from Wallan, 25 from Epping, so quite in the range of anyone who covers the outer northern suburbs of Melbourne.
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Solution to finding a tradie
We have used Service Central on a couple of occassions and have been pleased with the prompt responses to quotes. Work carried out by experienced and courteous tradies. Will definately use this service again, best way to find a tradie.
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webs0rMelbourne
- Verified customer
Found an awesome electrician!
Great service for customers in need of tradies.
I got super fast responses from tradies, spoke to 2 and organised what I needed to get done.
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No compliants
I've used Service Central 3 times and in each case I have not had a problem with Service Central or the plumbers I needed. In fact the last job I needed I've kept the details of the plumber, as he was clean, polite and punctual. Service Central beats scanning the Yellow Pages or local paper. I'll be using them again and do not have a problem recommending them.
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LesleyGreater Melbourne (Metropolitan), VIC
Excellent Service
I would recommend Service Central to anyone who needs anything fixed around the home. They were very efficient and within a day I had a trades person organised to fix my ducted heater. Through Service Central I had no ringing around to do and this made the process very easy and it was done very quickly.
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Great servuce
We've used Service Central several times for various jobs. Every time has been great. We have had quick responses ( sometimes in under 10 mins) and every time we have employed a tradesperson through Service Central it's been successful. We now don't bother trying to find someone outside SC. Thank you for making it all so easy.
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Great service!
On posting my job, three contacts given straight away. One actually called me to follow up & he was the one I went with. Great Job, Great Service. Have recommended to friends and would use again.
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Can be a hornets nest
I have had tradesmen who respond to the job but don't contact me, expensive quotes or rude and pushy tradesmen.
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Bronwyn AmesburyGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
Good service
I have had exterior painting, landscaping, interior painting and garden steps done at different times through Service Central and I am happy with the fact that I can get prompt quotes from competitive businesses and I have chosen tradesmen accordingly. So well done, Service Central.
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Response to bad feedback
After reading the bad feedback below, I am amazed as to how some tradies will go to bad mouth a company due to the fact things didn't go their way.
There are plenty of users out there who use this service and do reply to quotes if they are decent. Of course some people will not reply to quotes if they are crazy high. As is the case from a number of quotes I have received. However, people do reply to the quote that sounds the best. As I have done multiple times and will continue to do.
People may not go with you for a number of reaso...Read more
ns (too higher quote, no reviews as yet, or too late in quoting) this does not mean it is Service Centrals fault. It is mostly due to something from the below list. - you are new; - expensive; - slow to respond; or - impatientSimilar opinion? Write a review on ieatwords.com.au!
Prompt response
I had 3 plumbers call me immediately to organise quotes. I felt sorry for the service providers that were unsuccessful.
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astridmMelbourne
- 2 reviews
Lucky if anyone contacts you
I have logged 3 jobs over the years. One job I did not receive one phone call at all, and when they closed the job it was based on 3 contractors contacting me. One job only had 1 phone call, I used that electrician, he was Good, but I am sure it was a little overpriced. And for the 3rd job, I had 2 contractors contacting me, and tell me that they can't do the job, no one contacted me to say that they could do the job. So it is a bit hit and miss with the service. I suggest if you know a tradie, or someone has used a good one, use that recommendation, it is probably going to be more successful
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Shed BuilderMelbourne
- Verified customer
VERY BAD. I Am Still Owed $1000
I stupidly paid $1000 to Service Central for them to send me leads from their website for work that I am able to quote on. I was not able to provide all documentation to support my qualifications required to be a provider on their website.
You would think in that case, and given what their policy says about the "Right to Accept or Reject Application", that I would have got a refund? Well to date I have been through VCAT three times with the salesman [name removed] and the owner [name removed] and have complained to the Victorian Small Business...Read more
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MichaelSydney
ROI 0% beware!
They start you off paying an upfront full fee for yearly subscription. You will be lucky to receive 1 lead every quarter. And to no prevail! These leads I believe are fake as the customers do not return or answer their phones! Do not fall for such a scam. I highly recommend placing your hard earned money in other marketing mediums. Stay away
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Great Service!
First time user. Successful experience. Will start here first in future, instead of wasting time calling people who don't want the work.
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Lew
- 2 reviews
Good customer service
I have used Service Central contractors several times now and have been very pleased with the result each time. Always ensure you detail the work to be done in full and only those tradesmen who actually want the job will respond.
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- Verified customer
Very Useful Service
I have had 2 jobs done from using Service Central and I have been very pleased with both the process and the jobs themselves. Very handy service!
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Great Service
It's so good to have a service like this available. You post what you want done, have people that actually want your business contact you and show up to quote. I have used it a few times to hire trades people and always have a great experience.
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- Verified customer
Fantastic System
A fantastic system for tradesmen who are working on that on. Leads are verified & good. One of the original systems in place for tradesmen that still works very well today to obtain and quantify good leads. A transparent system where no additional charges or any surprise charges are in built. It's a great backup or fill in the gaps for tradesmen. It's a quality system all around. Gary has been my account manager for three years now and it's been a fantastic dealing with him he's always available to talk And advise. Service Central is a great exposure to the home market place.
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