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Service.com.au Questions & Answers
7 questions from our users
Amitasked
The tradesman
that came to do my job has taken money and is not picking up the phone .
What ca I do now?
2 answers
The way that is worded it sounds like someone took your money.I hardly think that is the case.If you have questions go back into the app you requested from. talk to customer service
Jess L.Service.com.au
Hey Amit, We take these claims very seriously and would be happy to help you out. Could you please call our customer success team on 1300 523 787 so we can investigate this further. Thanks, Jess
piratemumasked
I have Dimplex reverse cycle portable air conditioner with dehumidifier when it's heating the cold air is escaping through the black cover and condenstating on the outside of the tube and making carpet wet this was delivered to me yesterday this is a replacement as the first one done the same please ring me on 0432512434 Sandra Allan
No answers
Jade Barnettasked
Hi, I plan to travel around Australia this year. I am a tiler/ waterproofer, and would like to know wether your service could provide work leads on a moving around basis?
1 answer
Jess L.Service.com.au
Hey Jade, that is a great question. yes, you can. As you move, you can log in and change your location and km radius and this will get you the jobs in that particular area. If you would like any further information, give us a call on 1300 523 787
rick s.asked
any plumbers on here in Melbourne actually receiving any leads from this or just another waste of money ?
1 answer
Jess L.Service.com.au
Hey Rick, Thanks for your question. We do provide plumbing leads around Melbourne, however, we are not just a lead generating site. We also provide our businesses with an online presence to help drive traffic to their websites and direct phone calls into their business. If you would like any more information about our packages, please don't hesitate to contact us on 1300 523 787. Cheers, Jess
Deanasked
Has any panel shops used these guys services,any feed back appreciated. We are in Perth WA.
1 answer
stay away,any eastern states based buisness looking for your money will end in financial pain.
leonard s.asked
where do i get reviews from the tradies themselves
1 answer
Jess L.Service.com.au
Hey Leonard, The tradies reviews will be listed on the bottom of their profile pages. Cheers, Jess.
Jimmyasked
Are all your business that are signed up with you fully registered and insured and pay the GST?
1 answer
Jess L.Service.com.au
Hi Jimmy
We inform all our consumers which businesses have an active ABN number and are fully licensed and insured to carry out the respective work. We also operate a 1 strike policy whereby if a business is given an unsatisfactory review we contact them and suspend there account on the platform. If you have any further questions feel free to give us a call on 1300 523 787 and we will be happy to help.
Kind Regards
The Service.com.au Team
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