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Reviews

2.7

196 reviews
5
(61)
4
(19)
3
(7)
2
(17)
1
(92)
  • Product Quality
    2.9 (17)
  • Return Claim MadeYes (6) · No (12)
  • Shipping
    3.3 (12)
  • Warranty Claim MadeYes (5) · No (11)
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David

David

  • 4 reviews
  • 6 likes

Poor Customer Service

published
NB the Nasty Bigot

NB the Nasty BigotAdelaide

  • 7 reviews
  • Verified customer

Massive Discounts! Hurry Ends Quick! Oh wait...

published
Talal Ibrahim

Talal IbrahimSydney, NSW

  • 7 reviews
  • Verified customer

Good service

published

We usually tend to write bad reviews only, but when the subject of review is really doing a good job, we don't bother to write the positive review.
I have purchased twice from shopping express and in both cases they were fast and accurate with the item. For the last time, I received my item with two working days only and it matched the descriptions 100%

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mcalexy2k

mcalexy2kSydney, NSW

  • 16 reviews
  • 2 likes

Supper fast... Genuine Products ..

published

I have purchased 3 items with them. Ones I purchased first item, I had something to clarify.. emailed them and received a response in few minutes.. I thought it was a automated reply. But no.. It was exactly a proper answer given by them with answer to my specific question..

Then received that item in 2 days time.

After that purchased two hard disks (one in morning and other one in the same day afternoon). I got a reply from them on next day morning saying my order was dispatched. ..Both items delivered to my place on same day (Between 20-28 hours after order)

Lam

LamMelbourne

  • 2 reviews

Double charged on an order. Took ages to refund. NOT A SINGLE APOLOGY

published
Dazford

DazfordMelbourne

  • 2 reviews
  • 2 likes
  • Verified customer

A good shopping experience. Very happy with the prompt delivery of the items ordered.

published
  • Verified customer

Same day Dispatch and order fulfillment

published

Order at 11:13 am, paid via PayPal, and order fill and pick up at 3:46 PM same day by Fastway couriers. The pricing on the Intel 535 Series 480GB SATA SSD hard was very competitive - cheaper than the anything else I found on the pricing website.

Snehal

SnehalAU

  • 2 reviews

EPIC hour cheating

published

During epic hour on 28/03/16 between 10-11pm, they advertised WD 2TB portable hard drive for $109. I ordered one on 10:33pm and authorised payment through paypal. They didn't accept the order until 11:00:30pm and charged me $128. Since then I contacted them thrice on the phone and they agreed to pay refund but still didn't receive money. I think these guys are nothing else but cheap online retailers who got no ethics.

Darkside

DarksideDarling Downs, QLD

  • 3 reviews

Superb Shipping & Communication

published

I Bought a 5Tb Western Digital Hard Drive and received quickly and i will purchase More Items and i will recommend to my friends

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Steve

SteveCoffs Harbour

Quick to get your money

published

A month ago I paid by direct deposit after receiving invoice - nothing since. Have made two, same, enquiries without a response.

I was contacted the day after this review said they had no record of payment. Upon checking details I had sent direct payment to the wrong account number. I advised them of my effor and ate a big helping of humble pie.

  • Verified customer

Fast service, with no problems

published

There are some negative reviews of Shopping Express on this page but I received fast service with no problems.
I bought a ASUS laptop. It came in an unopened ASUS box, it was exactly the model I ordered ( I checked using Settings), and was delivered to my home address in 2 working days. (They didn't have free shipping - but like a 'free lunch" there is no such thing as free shipping.)

  • Verified customer

Please don't buy anything from them!

published

I have purchased a laptop through eBay. It took 2 weeks to be delivered to me then 7 DAYS later the laptop died. After getting DOA claim number from ASUS, I sent them back to the company as they promised to send a new laptop. I understand it is not their fault that laptop was faulty but I had to email them to ask what was happening and it took them almost 4 weeks for them to tell me that laptop is out of stock. I was really disappointed at their low communication standard and slow postage. Please think twice before purchasing from here.

scammer68

scammer68Sydney

  • 4 reviews
  • 3 likes

The promised FREE SHIPPING did not happen

published

I bought my first item from Shopping Express, a Micro SD card. Over Xmas there was a promo offering free shipping. When I checked out the shipping cost wasn't set to $0. I went through with the transaction, given there was no one in their office until 11/01/16, then emailed them, thinking they could refund that portion. Waited weeks for a response, then was told they won't refund the shipping cost - you can only get a store credit. I did get the product in a reasonable timeframe but won't use them again.

JOHN D

JOHN D

  • 5 reviews
  • 3 likes

Cheap prices when on sale

published

I regularly buy from Shopping Express.

They often have good specials and promotions.

Their prices are often equal to or less than MSY, especially during sales.

Also look out for their free shipping promotions.

I would recommend Shopping Express to anyone

  • Verified customer

Do Not Buy From These Guys, Selling Things They Don't Have In Stock

published

It's been 2 weeks since I ordered and nothing has been sent. I rang them and they said they don't have any stock on my items and that I'd have to wait another 2 weeks to get the items. I said well this is pathetic. They offered me a $5 discount which I said jam it. Worst experience I've ever had.

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Dugga

DuggaMelbourne

  • 4 reviews
  • 6 likes

Beware - this is a dodgy business

published
nxboy

nxboy

  • 2 reviews

Terrible service

published

I bought a laptop on ebay and after 12 days of chasing it I raised a dispute and was refunded my money all the time having no explanation as to why this large and according to their blurb fantastic company did not fulfil their end of the bargain. Very poor customer service and communication. BEWARE.

Lol tryna jip the voting system with fake 5 stars too

published

Bought a product clearly fake/faulty.
And they still trying to delay so I can waste time and hopefully forget about it while at the same time not write a bad review because they want to seem like they helping.
They know theres a big history on fake miro sd cards, but they are still trying to hide it.
telling me i need to prove to them it doesn't work. are you serious? That's THEIR JOB.
Consumers buy to work. not test and re-test 3 different ways. This isn't a service company. it's retail company.
Give refunds back and stop trying to be dodgy Chinese companies in our Australia.

Nancy

NancyMelbourne

  • 2 reviews

STAY AWAY from this company!

published

I bought a Elgato just under one year ago when the item packed up from the usb connection. There was only a few days left for this item to be fixed before the warranty expired. However the person decided to take the doggy easy way out by hand balling me to Elgato company, who in return told me that it wasn't their job and that Shopping Express should be honoring the warranty in the first place because i bought it from them. In the end the warranty expired, i was hand balled all over the placed and Shopping Express made sure i couldn't contact them there via eBay, so i decided to let the world know instead! Stay away from these predators!

Glenn-w

Glenn-wEast Bendigo

  • Verified customer

Shopping Express Bad Service and liars

published
Page 5 of 10
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Questions & Answers

traveller12010

traveller12010asked

Is there any possibility of any connection, association, affiliation, or common antecedents between Shopping Express and a company called Shoppingsquare?
They appear to operate from the same general area of Sydney, close to the same suburb it seems?
They have similar selling formats, sell the same type of goods, advertise goods "in stock" when the goods are "not in stock". Both engage in heavy "spam" type advertising, and certainly appear to treat customers in the same way.
I am not suggesting that they have any real connection, but because of the unfortunate similarities in location and operating methods, I am just asking if any one has any evidence to suggest that a connection is a possibility.
It would be an unfortunate coincidence if we have two separate, unrelated, on line organisations, marketing the same type of goods and who have evolved at the same time and place, and with the same or very similar attitudes to advertising, delivery and customer support.
traveller12010

2 answers
Dinodirect1
Dinodirect1

Don't know about Shopping Square but I have been to Shopping Express premises in Botany Road, Alexandria concerning a non delivery and they are associated with KS Computers at Auburn, Sydney, NSW. I was given the goods by Shopping Express but the invoice said "KS Computers". Recently I ordered some SD cards from KS Computers, and received delivery notification from "Shallothead" and the goods were delivered by Shopping Express. I have bought several items from both companies without any problems.

Grumpy
Grumpy

Interesting that these clowns are associated with KS computers. I ordered a hard drive from KS, thinking that it was in stock. What they actually meant was, it was in stock with their suppliers. Once the suppliers delivered it to them, they would deliver it to me. It toik a lot longer that I had hoped. Both companies are on my naughty list now.

Daniel

Danielasked

2 questions
1 - why wont you respond to my emails, calls, posts? (This is not good enough when you sold me a product which does not work)
2 - why would you treat a customer like this?

1 answer
Honest
Honest

I sent many emails daily and got respectful responses next day or by 48 hours over the weekends. Why a business should ignore a customer message? Did not happened to me before.

Get an answer from our members and Shopping Express representatives

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