Parts to build a PC were ordered and fully paid for on a Sunday evening. All parts were shown as in stock so expected picking and shipping the Monday/Tuesday..

The order status still shows as requiring picking Friday lunchtime.

No communication about status, no reply to 2 emails requesting information, a help portal that can't be used to track issues as the store log on details don't work and there's no way to register for the task tracking.

Seeking a refund now through PayPal, but in the meantime no parts and they have my money.

Will never go near this business again.

Bought a GPU in December and it was fault, so I enquired​ for my valid refund, and got it shipped. It's now in April, and they keep saying to wait until next week. Extremely disappointed.

After writing a review on this site about shopping express, and bringing it to their attention, The matter with the damaged hard drives purchased was resolved whereby new drives were supplied, in place of the damaged drives.

Bought an HP Roar Bluetooth Speaker which was DOA. Returned same with the promise of either a working replacement or refund. That was weeks ago and still waiting. After sales service/customer support is just awful. Communications practically non-existent... every time I wanted an update on the situation I had to initiate contact myself. Each time the same old promises with nothing actually happening. I've now placed the matter in the hands of Consumer Affairs.

Lies and deceit!
Faulty item sent, claimed for refund, takes two month and will still not authorise.
Not worth it.

Bought around 14 separate parts for a new pc, parts were cheap and all arrived faster than the estimated time. Was worried after reading all the negative reviews but I have no complaints

Purchased a laptop off these guys and it was a DOA, They have no idea how to handle a DOA from Asus and just straight out give you the wrong information. Been told I will have to wait 3 weeks to get a refund.
Do not buy off these guys, go to a trusted seller

Highly competitive boxing day prices drew me to this seller. There a many negative reviews out there so I was a tad hesitant, but the order was executed very well. The shipping wasn't lightning fast (6 business days after payment) however was still in line with estimates from the courier so I can't complain, plus this is always a disrupted time of year. Items arrived well packed but not over packed, which is good to see. Overall I am more than satisfied and I would certainly buy from them again.

Good prices, prompt dispatch and delivery. Ordered a considerable amount of new pc components, and only after placing the orders and paying via transfer I read reviews and was a bit concerned, but within a few days I had recieved all my orders, packaged very well I will add. Correspondence was good and it was nice to be able to check the order status on shopping express' website. Great experience overall!

Do not buy from shopping express. The price may be OK but if you have a problem they will make absolutely no attempt remedy the situation. There is no customer service as such and no communication. The parts I bought were sent by train from Sydney to Perth and took 1 month. The total weight was approx 1 kg.

Beware they don't provide tracking number.
Placed an order 3 weeks ago,told me was dispatched on 28/11.
Obviously they didn't. Asking for the tracking number but no response.

Attracted by best combination of price and delivery. However, by way of a quick timeline:
- 21 Mayember, ordered online the item which was advertised as available for shipping in 24 hours.
- 25 Mayember, received notification that the item was despatched
- 03 December, courier tracking shows the parcel in Perth and a status of “Onboard - your parcel is ready for delivery.”
- 07 December, message sent to customer services
- 09 December, message sent to courier
- 12 December, item still not received and no response from customer service or from courier.
Extremely disappointed! Mistakes, errors or accidental damage can happen but no feedback is not acceptable.

Just to be clear I am just a consumer like anyone else, I'm a legitimate reviewer. I bought a 2TB HDD and a 1TB SSD from Shopping Express only last week, and they shipped it to me within two business days. Their prices are very good, excellent communication, and the products are just as described. Not sure why so many people are unhappy, I will be buying from Shopping Express again. Very happy customer. Thank you!

I ordered a Dyson vacuum cleaner for what was a good price. Paid up in full and then sat and waited for a week and half. Heard nothing during that time. Then a refund turns up. No explanation. No communications, nothing.
It's not so much that they did not have stock of what they said they could sell me but the fact that they never spoke to me at all.

Ordered a SSD for which the product description claims "Dispatch from warehouse in 24 hours".
PayPal payment processed immediately, but after business 3 days still no sounds if the order has been dispatched. Don't be fooled by these claims.

We have been our office laptops and monitors from here. The discounted prices are an appeal and the quick delivery is really good.

Deals on laptops are hard to let go. Been a repeat buyer and love the prices.

The website can be a bit better (only say this as I am into website marketing).

Merchants like HUGE BEST LTD from CHINA Who advertise items like DashCams and don't supply you
Directly, involve other Merchants like [email protected] and other, send something that you didn't order, after waiting 4 weeks. The DashCam I ordered had GPS and DUAL LENSES..
The one I received NO GPS and a SINGLE LENSE and was totally different from what I had ordered. It is also amazing how delivery times vary, from one week to four weeks once you have paid your money.
BUYERS BEWARE....

Problem with the mouse, I bought from them. They still haven't reply to my tech support help request. Had to go through manufacturer for help. Lost the DOA period due to their slowness or negligence.