Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Reviewer Photos & Videos
- Firm King
- Verified purchase
Very satisfying process and never slept better!
Whole process was a dream and now never dreaming better....thank you for your high level of customer service and support. It’s been a fantastic experience and with our experience I would certainly recommend sleeping duck.
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spike0108Sydney
- 17 reviews
We love the Duck
So here’s the story.
We Purchased a king size mattress with the sleeping duck base. Support from the sales dept was fantastic. No pressure and reassuring ‘get out jail’ conversations in case my decision re ‘firm’ was the correct choice but I was reassured I could switch to a medium support insert.
I like the firm, if anything it could be firmer.
Delivery was painless and I had a special request to delay delivery to a country town in northern NSW which was also professionally handled.
My only criticism is that on a hot night the mattress retain...Read more
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Ngoc Dang
- 2 reviews
- Firm King
- Verified purchase
Worth it!
My experience with Sleeping Duck has been extremely positive. The communication has been prompt and professional. The mattress itself is super comfortable and just the right firmness. My partner and I haven't had any sleepless nights since getting the mattress.
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Find out how Sleeping Duck Mattress Firm compares to other Mattresses
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Very comfortable
A very comfortable and supportive mattress. Ordering and delivery is simple and fast. In fact the mattress was out of stock but came much earlier than expected. So simple to set up. And being able to return if you are not happy is a great way to try it out. We will keep ours!
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So Comfy !
Have had this mattress for about 8 weeks and loved it right from the first night, still loving now. I used to get up in the morning with aching lower back but I haven't experienced any of this since sleeping on the Sleeping Duck. We also purchased the pillows and will probably have to get another as mine has mysteriously made its way to another bedroom in the house.
I totally recommend this bed, and pillow. The peace of mind knowing you can return it if you're not happy is a comfort as I have had the experience of purchasing a bad mattress.
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FreeflyingcameramanSydney, NSW
- 6 reviews
- 1 like
Best + Even BETTER aftercare 4 years later!!
We purchased a Mattress and later returned it within their 100 days, which we were offered money back or a new firmness. We were wanting a different firmness so went for the firm/firm. No hassles there, next day delivery too. That was great. However due to unfortunate events over 4 years, one leaving a blood stain, and second leaving me unable to sleep on the mattress due to an accident we phoned up 4 years later to get the top changed. I will not go into details of what we were offered, but once we accepted this offer which has the be the most...Read more
unexpected offer ever, they then phoned us back, offered us something ever more mind blowing than I would ever of expected. My point of this review is not to go into details of what I was offered and then reoffered because they are a company and because they have offered us something due to our unique situation they should not have everyone asking for the same thing, but I am leaving this review because my other reviews have helped so many people over the years that I wanted anyone considering this mattress to know that not only is the 100 day sleep trial a real thing, without any hassles or guilty feeling but 4 years later they literally just gave me the best customer service I can ever recall receiving in my 40+ years on this earth. They did not just provide excellent service but after i had a million reasons to not follow up on that offer they gave me, they day I finally took them up on they offer they took all my excuses and reasons i hadn't pulled the trigger into consideration and made a very unique decision to our circumstances which is something I would never of expected, ever. 4 Years later and this level of service is just not something that happens. Their product really is a very special product, you are getting something better than 99% of mattresses I have ever seen in stores for a 1/4 of the price, but the service you get buying from them, the 100 day service you get is exceptional. Now 4 years later their aftercare service has proven to be selfless, kind, very caring and better than any level I have heard of. Carla is the rep we were dealing with and here I am feeling like she is just being polite over emails but probably just annoyed at me among her work mates and then I get a phone call that shows me how far she and her team go for their customers. You are insane if you are looking for a mattress and do not buy from Sleeping Duck. Even after 4 years the mattress has the same shape and the same support it had from day 1. The moment you have it on your bed frame and visually unzip to see all the layers they advertise, you know this is the best quality mattress you could of purchased. You will never look at those $4000 - $12,000 ones in stores the same again. It seems not only does SD offer half and half firmness but now they offer different sections for different painful joints as well. All for the same price and you can try it, change it as you need to. Right now is a very stressful time in our lives, and everyone is walking into a horrible time that is about to change the world. People compare what is happening now to a level only experienced in World War 2 and Sleeping Duck has put that to one side and opened their arms up to us and it is something we will remember for the rest of our lives. Honestly, I actually think their aftercare is so good that as I write this I am wondering if i misunderstood them. It does not matter how many stars these guys can be given, their product and their customer care is both a full 100%. Not even a tiny fraction can be reduced for them. If anyone has had a bad experience with them I would suggest you consider how you approach people in your lives because these people are only here to help you. Customer service are there to help you after you have made your purchase, not there to sell you something. So approach them with manners as everyone deserves and see how people respond.Similar opinion? Write a review on ieatwords.com.au!
Karl G.Metropolitan Adelaide, SA
- 4 reviews
- Firm King
- Verified purchase
Glad I found Sleeping Duck
Will keep this brief.. Excellent customer service and product!
After trying 3 different premium mattresses and some being more expensive than SD, we finally settled for SD. Initially we ordered the firm option which was good but not firm enough for us and SD gladly sent us the Super Firm inserts. I wonder why SD does not have the option of choosing Super Firm option while placing the order.
The process of requesting the super firm option was smooth and was delivered in a few days (3 or 4 days) couldnt ask for more.
We are now used to the mattress and look forward going to bed. Please note this has not improved my sleeping pattern or my back aches but thats just me (always had problems) but it definately is comfortable.
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Anne StephensNorth-West & West coast, TAS
Sleeping Duck brilliant design and comfort
Sleeping duck brilliant design and comfort. Simple to order, delivered as described, base and mattress, set up easy and so good to sleep on. And it looks contemporary. We love it.
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JohnnoSouthwest, VIC
- 2 reviews
- Firm Queen
- Verified purchase
Try one!
After researching your product I thought “why not”.Glad I did.
The medium version seemed a bit soft and was a bit warm to
sleep on.Although it was past the 100 days you sent me firm
foam inserts at no cost to me.Great Customer Service!
Problems solved.Great value for money for sure.I enthusiastically
recommend these to anyone.Cheers,Johnno.
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Review collected in partnership with Sleeping Duck
Find out how Sleeping Duck Mattress Firm compares to other Mattresses
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Drewe TSouth East Queensland, QLD
- 2 reviews
Best mattress I've owned.
Great mattress. Really happy with the firm in a Queen. Supportive without being too hard.
As a mostly back sleeper I don't suffer when turning onto the side or stomach.
Been using for about 6 weeks. So far so good.
1 comment
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Moreen StewartPerth, WA
So glad I listened to my sister when she recommended her Sleeping Duck. I've loved it from the first night.
I ordered the firm mattress as I have a lower back problem. This mattress is exactly that, firm but not hard. I've found it supportive but also giving enough to be comfortable.
The mattress doesn't seem to hollow out like my last latex mattress and that one was almost twice the price.
1 comment
Sleeping D.Sleeping Duck
Happy to hear it Moreen!
We have found that the Firm Duck's blend of comfort and support can be just what someone struggling with their lower back needs.... Read more
Using that combo of a pocket spring layer, customisable high density foam, and a layer of Hyper-Adaptive foam gives us the opportunity to find the perfect mix for everyone on a Duck, regardless of their particular preferences or needs when they sleep. The make-up of these foams, which are our own proprietary creation, and a significant spring layer, also means that a Sleeping Duck comes with added longevity when compared to many pure foam or latex mattresses. Please pass on our thanks to your sister for spreading the word! Kind regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
LizGSouth East Queensland, QLD
- Firm King
- Verified purchase
Extremely happy.
Comfortable, perfectly firm for my liking.
My sore lower back has improved greatly, & I wake less often very little noticeable movement from partner. I sleep much cooler now which is lovely.
Mattress only a few months old so is still brand new condition.
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Review collected in partnership with Sleeping Duck
JulesHSouthwest, VIC
Love it, so comfy yet still very supportive
The mattress has had a positive effect on both my husband and myself, we are not waking up with sore backs. I do believe the mattress is durable but the only concern that my husband has is that it seems to already have our body moulded into the mattress and in the middle of the bed where we are not sleeping it seems to be quite high or no dint as such. Is this normal and will it get worse?
1 comment
Sleeping D.Sleeping Duck
Hi Jules!
Thanks for taking the time to leave the review.... Read more
We're glad that your Queen Duck is balancing comfort with necessary support for both your backs. At the end of the day, the most important thing in getting the most out of a Sleeping Duck is ensuring that you're diligent with rotating the mattress, and that it has a bed base that provides sufficient support. We do recommend rotating your Sleeping Duck head to toe. We advise that for the first 4-6 months this be performed once a month. After that a few times a year will be just fine. This process is to ensure even longterm weight distribution across the mattress, helping maintain its quality and avoiding some of the dipping that can occur in mattresses. For those that don't have a Sleeping Duck bed base, they can find requirements and guidelines as to the necessary level of a support a base should provide to avoid any such issues (especially for the larger Queen and King size Ducks) on the warranty page of our website. If you were concerned about the continued presence of any indentations on your Duck, please get in touch with us right away! Kind regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
DirkHobart, TAS
- Firm Queen
- Verified purchase
Goldilocks’ mattress
Finding an all seasons mattress is hard in southern Australia - not too hot in Summer, not too cool in winter. But I think I’ve found it! Our new mattress is nice and cool and breathes well which has been great.
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Review collected in partnership with Sleeping Duck
DesireehSouth East Queensland, QLD
- Firm Queen
- Verified purchase
Great Quality, Awesome Service
Sleep quality has improved greatly since owning our Sleeping Duck. Has helped a lot with back pain. Very impressed with the customer service, support and follow up, even months after purchase.
1 comment
Sleeping D.Sleeping Duck
Hi Desireeh!
We're always aiming to aiming to give people the best possible sleep on their Ducks, so it's really pleasing to hear that you've had a great experience across the board.... Read more
It's vital for us that this goes beyond just your mattress itself, and that we're able to openly communicate what's working for you and what isn't in order to find the right fit. We also want our customers to know that this even extends beyond their 100 night guarantee. Just because this period in which it's free to change around their firmness is finished doesn't mean we stop working to make them comfortable if things just aren't quite perfect! We'll absolutely pass the positive feedback on to the rest of our team, who always love to hear it. Kind regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Sleeping Duck
Find out how Sleeping Duck Mattress Firm compares to other Mattresses
Know better, choose better.
- Firm Queen
- Verified purchase
Happyish
Very nice mattress but not as firm as I'd imagined. Although I've been sleeping well i think there should be a super firm option. Well, it's a mattress made from materials that can be compressed and rolled to meet efficient business practices so i didn't expect that it would also meet my stupidly high standards :D
1 comment
Sleeping D.Sleeping Duck
Hey there Jarrod!
Thanks for the feedback.... Read more
Although we do only offer the Medium and Firm as starting options at the point of purchase, we do offer an Extra-Firm (as well as a Soft for example) option, as a further option as part of our 100 night sleep guarantee. This means that for those who start on our Firm and want even more added support, there is an added option to try. If you'd like to have a chat about giving the Extra-Firm a try, feel free to get in contact and we can discuss your options! Kind regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Sleeping Duck
- Firm Queen
- Verified purchase
Duck! Duck! Go!
Best mattress I've slept on. I still have a few aches and pains with arthritis in my back, but this mattress is very comfortable and helps tremendously. I highly recommend Sleeping Duck :)
1 comment
Sleeping D.Sleeping Duck
We're happy to hear it Ken!
We know how much of a struggle it can be to achieve a good night's sleep when you're struggling with those back issues. ... Read more
It's wonderful that you've managed to find that balance between necessary comfort and support on your Duck. Thanks for the review! Kind regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Sleeping Duck
- Firm Queen
- Verified purchase
Best mattress i had so far
I am amazed how awesome this mattress is. I have shared my sleeping duck experience with my friends and they all thanking me now for letting them know. Well done for producing top quality mattress.
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Review collected in partnership with Sleeping Duck
- Firm Queen
- Verified purchase
Great matress warm sheets
Bought the ultimate queen bundle, have veen enjoying the mattress, especially its height! The tincel sheets have turned out to be very hot despite cool weather (mid 10's to 20's) with just themselves and a duvet, taking some getting use to but my partner seems to sleep in them fine. Would definitely recommend the mattress
1 comment
Sleeping D.Sleeping Duck
Hey Mitchell,
Good to hear that you're enjoying your Duck!... Read more
We appreciate the feedback on your sheets. Please do keep in mind that all of our comfort accessories (such as our sheet sets, duvets and pillows) are covered under our 100 night guarantee, just as your mattress is. This means that if any of your sheet sets just weren't working out for both of you, they are eligible for a free return and full refund within those first 100 nights after delivery. Thanks for leaving the review, and the feedback as well. Kind regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Sleeping Duck
MariaP
- 2 reviews
- Firm King
- Verified purchase
I understand the hype!
I guess we got dragged in with all the hype and the announcement on the radio. We we’re thinking of a new mattress because of our aches in the morning and bad sleeps. So we made the decision. Rang up and purchased over the phone. There was minimal delay in receiving the mattress. Set it up and slept on it that night. Did our pains go away? No! But after several weeks both my husband and I were finding it easier getting out of bed in the mornings. Then one day (literally) our pains were gone.
The mattress is wonderful and super comfortable we really couldn’t be happier. Oh if only they can do something about my husband’s snoring!
1 comment
Sleeping D.Sleeping Duck
Hi Maria.
Delighted to hear that your Duck is living up to expectations!... Read more
It can take a while for your body to get used to the different feel of a Sleeping Duck. This is why we do use a recommended 21 night adjustment period for our customers to give their initial level of firmness a try. Those early weeks can lead to significant changes in how you experience your Duck. Many customers (such as yourselves) report that as their mattress decompresses, and their bodies adjust, they've found their perfect fit. When it's not this immediate, we of course have our 100 night guarantee to fall back on. We can then change around their firmness for free within these first 100 nights after delivery in order to find that right set-up. We're sorry that we haven't quite found the solution to the noise from the other side of the bed yet! At the very least thanks to our pocket springs separate sleep zones we can help reduce any disturbance from restless tossing and turning, but we'll see how we can solve this in the future. We appreciate the kind words, and the positive feedback. Kind regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Annasked
Can you use a Woolen underlay with the matress
3 answers
Hi Ann. I don’t see why not. We had a mattress comforter to make our previous tempur more plush. We thought it might add extra heat to the sleeping duck but we tried it with and without and there was no difference that we could tell. So now we have that and a lightweight mattress protector on there. I love the feel of plushness but excellent support.
I can't see why you couldn't. We use a Bamboo cotton mattress overlay protector and that is fine. I would recommend the Sleeping Duck mattress, great value for money, very comfortable with excellent support.
Sleeping D.Sleeping Duck
Hi Ann,
Thanks for taking the time to leave your question.
We are confident in our ability to get you comfortable through the customisation of the firmness layers. We recommend gaging the feel of your Duck initially without an underlay. However, you can absolutely use a woollen underlay if you would like to!
It's always good to keep in mind that any additional layers may cause some heat retention and could change the overall comfort of your Duck.
Kind Regards,
Team Sleeping Duck
Em.asked
We find the sheets keep slipping off. What are we doing wrong? Comfortable otherwise. Could it be the mattress protector? We bought several new pairs of organic cotton sheets with deep wall on fitted sheets I.e. 50 cm.
2 answers
Sleeping D.Sleeping Duck
Hi Em!
Thanks for taking the time to get in touch.
We tend to get this kind of feedback from people who are more on the 'restless sleeper' side of things.
For example, we manufacture our Sleeping Duck sheets to be a little deeper (39cm) to ensure that they fit the depth of our mattress which is 31cm. However, I'm sure this extra length could potentially assist in the sheets wriggling upwards throughout the night - which I can understand would be a tad frustrating.
I would recommend ensuring that the sheets have been completely fitted over the sides of the mattress.
Let us know if you have any other questions, or if there's anything else our team can assist you with.
Kindest Regards,
Team Sleeping Duck :)
thanks but that's not really practical when one has arthritis and the mattress weighs heavy. I sleep well despite this and never have any neck or back aches.... that's the most important quality! I might try a less slippery mattress protector and see if that helps.
Randajaasked
I would like to use my existing base. It has wooden slats 7 cm wide and about 11 cm apart. They are covered with some material which provides a little bit of padding over the slats. Are there any problems using an existing base?
2 answers
Sleeping D.Sleeping Duck
Hi Randaja,
Thanks for your enquiry!
Our mattress can be used on an existing base, given that it does meet our requirements in terms of the structure and centre support to ensure the mattress will uphold the 10 year longevity.
If you have a slatted bed base, you need to ensure the slats aren't anymore than 8cm apart. Queen and King sizes also require adequate centre support.
To find out more about what this means you can find diagrams and descriptions on the Warranty Page (https://www.sleepingduck.com/au/warranty/) on our website.
If you are unsure, feel free to send through some photos to [email protected] and we will be happy to have a further look into it.
Kind Regards,
Team Sleeping Duck
Thank you
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Sleeping D.Sleeping Duck
Cheers Drewe.
A lot of us here at Sleeping Duck are combo sleepers as well, so we also love that particular mix between comfort and support that our Firm provides!... Read more
The Firm's added resistance deeper in the mattress gives you the support required to cater to back sleeping, while the the Hyper-Adaptive foam that makes up the top foam layer of all our Ducks enables necessary comfort and give to deal with any potential pressure point and joint issues. Combining this with the pocket spring layer at the very bottom of the mattress then gives you an added element of tailored support, to go along with that customisable comfort of the foams sitting above it. Thanks for the feedback! Kind regards, Team Sleeping Duck