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Mattresses Buying Guide

Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

4.8

239 reviews
5
(210)
4
(20)
3
(3)
2
(3)
1
(3)
  • Value for Money
    4.8 (94)
  • Sleeping Position
    • Side (71)
    • Back (21)
    • Front (12)
  • Adjustment Period
    • Days (73)
    • Weeks (14)
    • I never got used to it! (3)
    • Months (2)
  • Pre-existing Neck / Back Issues Yes (65%) · No (35%)
  • Caused Discomfort Yes (5%) · No (95%)
  • Heat Retention Yes (14%) · No (86%)
  • Sagging Yes (3%) · No (97%)
  • Perceived Firmness
    • Medium (49)
    • Hard (34)
    • Soft (2)
    • Very Soft (1)
  • Customer Service
    4.8 (93)
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AndrewY

AndrewYCentral Highlands and Goldfields, VIC

A brilliant experience

published

Old mattress cost me $5k. Had a back issue and had to sleep on the floor, no padding. The Duck is brilliant. Congrats for changing the model and brilliant value

Purchased in February 2021.

Customer Service
Value for Money
Sleeping PositionBack
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers

Review collected in partnership with Sleeping Duck

Will Never Go Back

published

Purchased in February 2021 for $2,000.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers

Review collected in partnership with Sleeping Duck

Outstanding customer service

published

The flexibility of being able to tailor firmness to suit your needs is a real game changer. The whole customer experience from purchase through to after sales support was exceptional.

Purchased in February 2021 for $1,699.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers

Review collected in partnership with Sleeping Duck

Mattresses

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Tom

TomGreater Melbourne (Metropolitan), VIC

  • 2 reviews

No brainer mattress choice!

published

Confortable as no other, great lower back support, excellent customer service and great value for money.
Give it try without thinking it too much! I totally recommend Sleeping Duck without hesitation!

Purchased in February 2021.

Customer Service
Value for Money
Sleeping PositionBack, Front and Side
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Sleeping Duck
Sleeping D.Sleeping Duck
ShelleyG

ShelleyGGreater Melbourne (Outer), VIC

Excellent!!

published

Hip and lower back has gone using our sleeping duck mattress. We changed to the firm option and it’s perfect for us and was easy to do. Fabulous customer service.

Purchased in January 2021.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers

Review collected in partnership with Sleeping Duck

CascieK

CascieKSouth East Queensland, QLD

  • 4 reviews

zzzzzzzzz

published

Originally got the 1/2 but it was to soft for me .. I found the return process easy and now sleeping like a baby.
My sleep quality is improved and my hip pain has vanished after 10 years.

Purchased in February 2021 at sleeping duck for $1,600.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention Yes
Sagging No
Perceived Firmness Medium
See all answers

Review collected in partnership with Sleeping Duck

Traceyl

TraceylMetropolitan Adelaide, SA

Thanks never slept better

published

Very happy with the mattress and the excellent service we received. Thank you for a great product. We would recommend Sleeping Duck without hesitation. Great price as well. Very Happy

Purchased in January 2021 at online for $1,500.00.

Customer Service
Value for Money
Sleeping PositionSide
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
See all answers

Review collected in partnership with Sleeping Duck

A mattress from heaven

published

I researched our new mattress and went with sleeping duck because it’s Australian made and the before and after sale service is really good. The sleeping duck mattress we have now is possibly better than we could have expected and the service team exceeded our expectations

Customer Service
Value for Money
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
See all answers

Review collected in partnership with Sleeping Duck

Michelle Hungerford

Michelle HungerfordMetropolitan Adelaide, SA

Our first Sleeping Duck mattress

published

So comfortable and supportive. This mattress is great quality and excellent value for money. I'm an insomniac and since the Duck arrived I've been sleeping much better. We will do the Duck again in future.

Purchased in February 2021 for $1,500.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Sleeping Duck
Sleeping D.Sleeping Duck
Mattresses

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Best bed I have ever had!!!

published

I found the Sleeping Duck foam is not hot at all like other memory foams. The same goes for the pillows. A very happy purchase. I have been recommending this to all my mates and co-workers.

Purchased in February 2021.

Customer Service
Value for Money
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Sleeping Duck
Sleeping D.Sleeping Duck
Carmen Bruzzano

Carmen BruzzanoSydney, NSW

This is perfect, I don’t wake up with aching back anymore

published

The mattress is very comfortable, mine and my husbands backs feel much better. I don’t feel my husband’s movements as before. I think the mattress is durable and keeping shape.

Purchased in February 2021 at On line sleeping Duck.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
Paul

Paul

  • 6 reviews

Each night my back is stretched and pain free in the morning.

published

The mattress feels like many others. The big issue is there is no sag, just really strong support for the heavier areas. I sleep straight with suppleness. Whilst on work, away from my Sleeping Duck my back pains return.

Purchased in January 2021.

Customer Service
Value for Money
Sleeping PositionBack
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Sleeping Duck
Sleeping D.Sleeping Duck

The reviewer stated that an incentive was offered for this review

Very satisfying process and never slept better!

published

Whole process was a dream and now never dreaming better....thank you for your high level of customer service and support. It’s been a fantastic experience and with our experience I would certainly recommend sleeping duck.

Purchased in December 2021.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodWeeks
See all answers

Review collected in partnership with Sleeping Duck

spike0108

spike0108Sydney

  • 17 reviews

We love the Duck

published

Purchased in November 2021.

Customer Service
Value for Money
Sleeping PositionBack and Side
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention Yes
Sagging No
Perceived Firmness Hard
See all answers
Ngoc Dang

Ngoc Dang

  • 2 reviews

Worth it!

published

My experience with Sleeping Duck has been extremely positive. The communication has been prompt and professional. The mattress itself is super comfortable and just the right firmness. My partner and I haven't had any sleepless nights since getting the mattress.

Purchased in December 2021 for $1,599.00.

Customer Service
Value for Money
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers

Review collected in partnership with Sleeping Duck

Mattresses

Find out how Sleeping Duck Mattress Firm King compares to other Mattresses

Know better, choose better.

Compare all
Freeflyingcameraman

FreeflyingcameramanSydney, NSW

  • 6 reviews
  • 1 like

Best + Even BETTER aftercare 4 years later!!

published

Purchased in November 2021 at Sleeping Duck.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Sagging No
See all answers
Karl G.

Karl G.Metropolitan Adelaide, SA

  • 4 reviews

Glad I found Sleeping Duck

published

Will keep this brief.. Excellent customer service and product!
After trying 3 different premium mattresses and some being more expensive than SD, we finally settled for SD. Initially we ordered the firm option which was good but not firm enough for us and SD gladly sent us the Super Firm inserts. I wonder why SD does not have the option of choosing Super Firm option while placing the order.

The process of requesting the super firm option was smooth and was delivered in a few days (3 or 4 days) couldnt ask for more.

We are now used to the mattress and look forward going to bed. Please note this has not improved my sleeping pattern or my back aches but thats just me (always had problems) but it definately is comfortable.

Purchased in January 2021 for $1,599.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers
LizG

LizGSouth East Queensland, QLD

Extremely happy.

published

Comfortable, perfectly firm for my liking.
My sore lower back has improved greatly, & I wake less often very little noticeable movement from partner. I sleep much cooler now which is lovely.
Mattress only a few months old so is still brand new condition.

Purchased in October 2021.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers

Review collected in partnership with Sleeping Duck

MariaP

MariaP

  • 2 reviews

I understand the hype!

published

I guess we got dragged in with all the hype and the announcement on the radio. We we’re thinking of a new mattress because of our aches in the morning and bad sleeps. So we made the decision. Rang up and purchased over the phone. There was minimal delay in receiving the mattress. Set it up and slept on it that night. Did our pains go away? No! But after several weeks both my husband and I were finding it easier getting out of bed in the mornings. Then one day (literally) our pains were gone.
The mattress is wonderful and super comfortable we really couldn’t be happier. Oh if only they can do something about my husband’s snoring!

Purchased in January 2021.

Customer Service
Value for Money
Sleeping PositionBack and Side
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
See all answers
1 comment
Sleeping Duck
Sleeping D.Sleeping Duck

Review collected in partnership with Sleeping Duck

Leanne

LeanneMelbourne

  • 5 reviews

Best ever bed

published

Great night sleep after the 1st week no dipping in the middle & no movement felt when my wife moves around. I would & have recommend the mattress to family & friends best ever sleep

Purchased in January 2021 for $1,000.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Sleeping Duck
Sleeping D.Sleeping Duck

Review collected in partnership with Sleeping Duck

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Questions & Answers

Goodi

Goodiasked

Firm King

Hi I’m looking at buying another mattress Our Madison Grand is 18 mths old and at $3000 and sagging body impressions of 30 to 50mm and to soft. I now have back pain.
If I buy a sleeping duck firm king will it have body impressions after 6 mths and if I don’t like it will I get a full refund. Regards Goodi

1 answer
Sleeping Duck
Sleeping D.Sleeping Duck

Hi Goodi!

Thanks for your queries.

We do provide a 10 year warranty for our mattress.
The warranty covers excessive body imprints only. In the general course of use, if you find the body imprint you have left on the mattress is larger than 30mm deep then we will assess it as a warranty case.

Please note that the warranty can be voided in the case of incorrect bed base use. You can refer to this section on our website on the 'Warranty' page.

All of our mattresses, pillows and sheets come with a 100 night guarantee. The 100 nights start once the item has been delivered. If you find that the mattress firmness isn’t right for you, we can coordinate a change of firmness free of charge. If you don’t love our mattress, pillow or sheets during the 100 nights, let us know within that period, and you can return it to receive a refund of the purchase price. We cover any expenses involved in the return.

If there's anything else we can help you with, please don't hesitate to ask.
Team Sleeping Duck :)

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