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Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
AndrewYCentral Highlands and Goldfields, VIC
- Firm King
- Verified purchase
A brilliant experience
Old mattress cost me $5k. Had a back issue and had to sleep on the floor, no padding. The Duck is brilliant. Congrats for changing the model and brilliant value
Purchased in February 2021.
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Review collected in partnership with Sleeping Duck
- Firm King
- Verified purchase
Will Never Go Back
Was hesitant about buying a bed without trying it first - but do you really TRY a mattress in a shop? You lay on it for five seconds and then throw hundreds of dollars over the counter.
Was impressed by other reviews so I threw the dice and I’m so glad I did.
Let’s get the logistics out of the way - delivery and communication was superb. Gotta love an Aussie company with top notch customer service!
Now the product. I got the king bed base and mattress. A little indulgent....and I still need to do something about getting a bed head.
Base was easily assembled and mattress just kind of flopped in to place and made itself useful.
...Read more
Purchased in February 2021 for $2,000.00.
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Review collected in partnership with Sleeping Duck
- Firm King
- Verified purchase
Outstanding customer service
The flexibility of being able to tailor firmness to suit your needs is a real game changer. The whole customer experience from purchase through to after sales support was exceptional.
Purchased in February 2021 for $1,699.00.
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Review collected in partnership with Sleeping Duck
Find out how Sleeping Duck Mattress Firm King compares to other Mattresses
Know better, choose better.
TomGreater Melbourne (Metropolitan), VIC
- 2 reviews
No brainer mattress choice!
Confortable as no other, great lower back support, excellent customer service and great value for money.
Give it try without thinking it too much! I totally recommend Sleeping Duck without hesitation!
Purchased in February 2021.
1 comment
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ShelleyGGreater Melbourne (Outer), VIC
- Firm King
- Verified purchase
Excellent!!
Hip and lower back has gone using our sleeping duck mattress. We changed to the firm option and it’s perfect for us and was easy to do. Fabulous customer service.
Purchased in January 2021.
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Review collected in partnership with Sleeping Duck
CascieKSouth East Queensland, QLD
- 4 reviews
- Firm King
- Verified purchase
zzzzzzzzz
Originally got the 1/2 but it was to soft for me .. I found the return process easy and now sleeping like a baby.
My sleep quality is improved and my hip pain has vanished after 10 years.
Purchased in February 2021 at sleeping duck for $1,600.00.
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Review collected in partnership with Sleeping Duck
TraceylMetropolitan Adelaide, SA
- Firm King
- Verified purchase
Thanks never slept better
Very happy with the mattress and the excellent service we received. Thank you for a great product. We would recommend Sleeping Duck without hesitation. Great price as well. Very Happy
Purchased in January 2021 at online for $1,500.00.
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Review collected in partnership with Sleeping Duck
- Firm King
- Verified purchase
A mattress from heaven
I researched our new mattress and went with sleeping duck because it’s Australian made and the before and after sale service is really good. The sleeping duck mattress we have now is possibly better than we could have expected and the service team exceeded our expectations
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Review collected in partnership with Sleeping Duck
Michelle HungerfordMetropolitan Adelaide, SA
Our first Sleeping Duck mattress
So comfortable and supportive. This mattress is great quality and excellent value for money. I'm an insomniac and since the Duck arrived I've been sleeping much better. We will do the Duck again in future.
Purchased in February 2021 for $1,500.00.
1 comment
Sleeping D.Sleeping Duck
Thanks for the review Michelle.
Struggling for Sleep is something that effects every day of your life, so we're delighted that your time on your Duck has helped you with such an impactful problem.... Read more
We always love to hear that customers can't wait to get around to purchasing another Sleeping Duck; it means the world to us! Kind regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
Find out how Sleeping Duck Mattress Firm King compares to other Mattresses
Know better, choose better.
Best bed I have ever had!!!
I found the Sleeping Duck foam is not hot at all like other memory foams. The same goes for the pillows. A very happy purchase. I have been recommending this to all my mates and co-workers.
Purchased in February 2021.
1 comment
Sleeping D.Sleeping Duck
Thanks Luke!
Both our proprietary Hyper-Adaptive foam and customisable high-density foam utilise open cell technology, making the foam layers of a Duck far more breathable than you'd expect from traditional memory foam and latex.... Read more
We even make our pillows out of that same Hyper-Adaptive material, and pairing it with ultra-breathable Tencel fabric ensures your head is resting on not only a comfortable but cool surface for the entire night. Word of mouth has been vital to our growth as a company, so we truly appreciate you spreading the positive vibes about the Duck! Kind regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
Carmen BruzzanoSydney, NSW
This is perfect, I don’t wake up with aching back anymore
The mattress is very comfortable, mine and my husbands backs feel much better. I don’t feel my husband’s movements as before. I think the mattress is durable and keeping shape.
Purchased in February 2021 at On line sleeping Duck.
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Paul
- 6 reviews
Each night my back is stretched and pain free in the morning.
The mattress feels like many others. The big issue is there is no sag, just really strong support for the heavier areas. I sleep straight with suppleness. Whilst on work, away from my Sleeping Duck my back pains return.
Purchased in January 2021.
1 comment
Sleeping D.Sleeping Duck
Hi Paul,
Thanks so much for your feedback. We feel every night sleeping on the Duck is special :)... Read more
The Duck is a hybrid-design, meaning it is a combination of springs and foam. The 5 zoned pocket springs allows your weight to be evenly distributed, greatly helping not only with the feel of the mattress, but also its durability. The combination of the Hyper-adaptive foam and high density firmness foam cements this amazing support, whilst providing ultimate comfort and customisability! Kind regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Firm King
- Verified purchase
Very satisfying process and never slept better!
Whole process was a dream and now never dreaming better....thank you for your high level of customer service and support. It’s been a fantastic experience and with our experience I would certainly recommend sleeping duck.
Purchased in December 2021.
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Review collected in partnership with Sleeping Duck
spike0108Sydney
- 17 reviews
We love the Duck
So here’s the story.
We Purchased a king size mattress with the sleeping duck base. Support from the sales dept was fantastic. No pressure and reassuring ‘get out jail’ conversations in case my decision re ‘firm’ was the correct choice but I was reassured I could switch to a medium support insert.
I like the firm, if anything it could be firmer.
Delivery was painless and I had a special request to delay delivery to a country town in northern NSW which was also professionally handled.
My only criticism is that on a hot night the mattress retain...Read more
Purchased in November 2021.
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Ngoc Dang
- 2 reviews
- Firm King
- Verified purchase
Worth it!
My experience with Sleeping Duck has been extremely positive. The communication has been prompt and professional. The mattress itself is super comfortable and just the right firmness. My partner and I haven't had any sleepless nights since getting the mattress.
Purchased in December 2021 for $1,599.00.
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Review collected in partnership with Sleeping Duck
Find out how Sleeping Duck Mattress Firm King compares to other Mattresses
Know better, choose better.
FreeflyingcameramanSydney, NSW
- 6 reviews
- 1 like
Best + Even BETTER aftercare 4 years later!!
We purchased a Mattress and later returned it within their 100 days, which we were offered money back or a new firmness. We were wanting a different firmness so went for the firm/firm. No hassles there, next day delivery too. That was great. However due to unfortunate events over 4 years, one leaving a blood stain, and second leaving me unable to sleep on the mattress due to an accident we phoned up 4 years later to get the top changed. I will not go into details of what we were offered, but once we accepted this offer which has the be the most...Read more
unexpected offer ever, they then phoned us back, offered us something ever more mind blowing than I would ever of expected. My point of this review is not to go into details of what I was offered and then reoffered because they are a company and because they have offered us something due to our unique situation they should not have everyone asking for the same thing, but I am leaving this review because my other reviews have helped so many people over the years that I wanted anyone considering this mattress to know that not only is the 100 day sleep trial a real thing, without any hassles or guilty feeling but 4 years later they literally just gave me the best customer service I can ever recall receiving in my 40+ years on this earth. They did not just provide excellent service but after i had a million reasons to not follow up on that offer they gave me, they day I finally took them up on they offer they took all my excuses and reasons i hadn't pulled the trigger into consideration and made a very unique decision to our circumstances which is something I would never of expected, ever. 4 Years later and this level of service is just not something that happens. Their product really is a very special product, you are getting something better than 99% of mattresses I have ever seen in stores for a 1/4 of the price, but the service you get buying from them, the 100 day service you get is exceptional. Now 4 years later their aftercare service has proven to be selfless, kind, very caring and better than any level I have heard of. Carla is the rep we were dealing with and here I am feeling like she is just being polite over emails but probably just annoyed at me among her work mates and then I get a phone call that shows me how far she and her team go for their customers. You are insane if you are looking for a mattress and do not buy from Sleeping Duck. Even after 4 years the mattress has the same shape and the same support it had from day 1. The moment you have it on your bed frame and visually unzip to see all the layers they advertise, you know this is the best quality mattress you could of purchased. You will never look at those $4000 - $12,000 ones in stores the same again. It seems not only does SD offer half and half firmness but now they offer different sections for different painful joints as well. All for the same price and you can try it, change it as you need to. Right now is a very stressful time in our lives, and everyone is walking into a horrible time that is about to change the world. People compare what is happening now to a level only experienced in World War 2 and Sleeping Duck has put that to one side and opened their arms up to us and it is something we will remember for the rest of our lives. Honestly, I actually think their aftercare is so good that as I write this I am wondering if i misunderstood them. It does not matter how many stars these guys can be given, their product and their customer care is both a full 100%. Not even a tiny fraction can be reduced for them. If anyone has had a bad experience with them I would suggest you consider how you approach people in your lives because these people are only here to help you. Customer service are there to help you after you have made your purchase, not there to sell you something. So approach them with manners as everyone deserves and see how people respond.Purchased in November 2021 at Sleeping Duck.
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Karl G.Metropolitan Adelaide, SA
- 4 reviews
- Firm King
- Verified purchase
Glad I found Sleeping Duck
Will keep this brief.. Excellent customer service and product!
After trying 3 different premium mattresses and some being more expensive than SD, we finally settled for SD. Initially we ordered the firm option which was good but not firm enough for us and SD gladly sent us the Super Firm inserts. I wonder why SD does not have the option of choosing Super Firm option while placing the order.
The process of requesting the super firm option was smooth and was delivered in a few days (3 or 4 days) couldnt ask for more.
We are now used to the mattress and look forward going to bed. Please note this has not improved my sleeping pattern or my back aches but thats just me (always had problems) but it definately is comfortable.
Purchased in January 2021 for $1,599.00.
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LizGSouth East Queensland, QLD
- Firm King
- Verified purchase
Extremely happy.
Comfortable, perfectly firm for my liking.
My sore lower back has improved greatly, & I wake less often very little noticeable movement from partner. I sleep much cooler now which is lovely.
Mattress only a few months old so is still brand new condition.
Purchased in October 2021.
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Review collected in partnership with Sleeping Duck
MariaP
- 2 reviews
- Firm King
- Verified purchase
I understand the hype!
I guess we got dragged in with all the hype and the announcement on the radio. We we’re thinking of a new mattress because of our aches in the morning and bad sleeps. So we made the decision. Rang up and purchased over the phone. There was minimal delay in receiving the mattress. Set it up and slept on it that night. Did our pains go away? No! But after several weeks both my husband and I were finding it easier getting out of bed in the mornings. Then one day (literally) our pains were gone.
The mattress is wonderful and super comfortable we really couldn’t be happier. Oh if only they can do something about my husband’s snoring!
Purchased in January 2021.
1 comment
Sleeping D.Sleeping Duck
Hi Maria.
Delighted to hear that your Duck is living up to expectations!... Read more
It can take a while for your body to get used to the different feel of a Sleeping Duck. This is why we do use a recommended 21 night adjustment period for our customers to give their initial level of firmness a try. Those early weeks can lead to significant changes in how you experience your Duck. Many customers (such as yourselves) report that as their mattress decompresses, and their bodies adjust, they've found their perfect fit. When it's not this immediate, we of course have our 100 night guarantee to fall back on. We can then change around their firmness for free within these first 100 nights after delivery in order to find that right set-up. We're sorry that we haven't quite found the solution to the noise from the other side of the bed yet! At the very least thanks to our pocket springs separate sleep zones we can help reduce any disturbance from restless tossing and turning, but we'll see how we can solve this in the future. We appreciate the kind words, and the positive feedback. Kind regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Sleeping Duck
LeanneMelbourne
- 5 reviews
- Firm King
- Verified purchase
Best ever bed
Great night sleep after the 1st week no dipping in the middle & no movement felt when my wife moves around. I would & have recommend the mattress to family & friends best ever sleep
Purchased in January 2021 for $1,000.00.
1 comment
Sleeping D.Sleeping Duck
Hi Leanne,
Our team here at Sleeping Duck also greatly appreciates that the very bottom layer of our mattress is a pocket spring layer. One of the primary benefits of the pocket spring design is that... Read more
the individual springs act independently from one another.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Sleeping Duck
Questions & Answers
Goodiasked
Hi I’m looking at buying another mattress Our Madison Grand is 18 mths old and at $3000 and sagging body impressions of 30 to 50mm and to soft. I now have back pain.
If I buy a sleeping duck firm king will it have body impressions after 6 mths and if I don’t like it will I get a full refund. Regards Goodi
1 answer
Sleeping D.Sleeping Duck
Hi Goodi!
Thanks for your queries.
We do provide a 10 year warranty for our mattress.
The warranty covers excessive body imprints only. In the general course of use, if you find the body imprint you have left on the mattress is larger than 30mm deep then we will assess it as a warranty case.
Please note that the warranty can be voided in the case of incorrect bed base use. You can refer to this section on our website on the 'Warranty' page.
All of our mattresses, pillows and sheets come with a 100 night guarantee. The 100 nights start once the item has been delivered. If you find that the mattress firmness isn’t right for you, we can coordinate a change of firmness free of charge. If you don’t love our mattress, pillow or sheets during the 100 nights, let us know within that period, and you can return it to receive a refund of the purchase price. We cover any expenses involved in the return.
If there's anything else we can help you with, please don't hesitate to ask.
Team Sleeping Duck :)
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Sleeping D.Sleeping Duck
Thanks for recommending the Duck Tom.
We know how difficult the process of finding your perfect mattress can be. This is why we try and help our customers every step of the way. Whether it's discussi... Read more
ng and finding your perfect fit, or combining necessary comfort and support for all different types of sleepers, we're here to help.