I bought my house in 2016 which has SMERG induction cooktop, after 3 yrs it stops working and I need to replace it but my question is if u pay more than $1500 and it gonna last for just 2 to 3 yrs than what is the use of buying SMEg product. they said that they provide best products but sorry to your products are ripping off, costly and just last 2 to 3 yrs and customer service is also crap.

Purchased this unit in jan 2016 and worked well until error 6 pops up and now needs a technician to come out. I would not expect this from this brand after 3 years of use. Power for whole apartment was turned off when this happened.

Purchased this unit in December 2015 for installation in a newly renovated home completed in March 2016. It has worked flawlessly, then suddenly today it has stopped working, with a flashing “E”. Interestingly enough this is not long after expiry of the 2 year manufacturers warranty.
This is a fairly expensive item which one would expect to function properly for a little longer than 28 months.
Have contacted SMEG to see where we go from here.
Also had issues with their microwave (noisy with faulty micro switch).
I trust this is not an indication of the deteriorating quality of this make, which in the past has been known to be one of the best.

The cook top looks good, but it seems to be delicate. It scratches if you use touch material to clean the top. Never used this product before but it was highly recommended by my friends. So far it heats reasonably quick, but need to use with great attention to avoid damage of the product which makes it inconvenient sometimes.

Love the sleek design of this cooktop. Heats up fast and makes cooking a pleasure. Noticed small chip at corner of cooktop while cleaning after one month of installation. Have used smeg before and no problems like this? Is the glass toughened? Very upset. Have photos. Thought this would last for years as previous products had.