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JohanSouth East Queensland, QLD
Home away from home
I love training at Snap Fitness Members and staff are friendly and there are a great range of equipment! They have some great group classes and its so awesome that they are all included with your membership at no extra cost!
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Blake JacksonSouth East Queensland, QLD
Premium Facility + Amazing Vibe!
Love the vibe at Snap Fitness Clubs, they are all so welcoming! Members and staff are friendly and there are a great range of equipment! They have some great group classes and its so awesome that they are all included with your membership at no extra cost!
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Great Facility
I love training at snap, 24 /7 access makes it really easy to fit around my busy lifestyle, and I love the fact that i can train at any club anywhere in the world. I've used them all around australia, and when I travel to Europe too! The facilities have everything you need for a great workout and the staff are always super friendly and helpful!
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Sam WSouth East Queensland, QLD
- 2 reviews
Perfect gyms, amazing service.
I love the fact your not another number at snap - you are a valued member. The community these clubs create is incredibly motivating and the flexibility of having 24/7 usage & access to thousands of locations is awesome!
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Amazing gyms
One of the best fitness clubs around with amazing access to so many clubs. Why would you train anywhere else. Every club I have been to has been so welcoming!
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Jasmine
- 2 reviews
amazing company! Couldn't image why anybody would give it a 1 star!
The Snap Fitness Clubs I have trained at offer support and a great flexible option to train in. I love the staff I meet and the Personal trainers are world class. With a wide offering of group fitness classes avaliable in the club I can add variety to my training whilst also meeting new people as well.
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KatarinaSouth East Queensland, QLD
Amazing Clubs!!
Absolutely love Snap Fitness! Have been to multiple clubs across QLD and cannot fault any of them! Amazing equipment, amazing vibes and the staff are so friendly and welcoming 5 Stars!!
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AmySouth East Queensland, QLD
Supportive and flexible training options!
The Snap Fitness Clubs I have trained at offer support and a great flexible option to train in. I love the staff I meet and the Personal trainers are world class. With a wide offering of group fitness classes avaliable in the club I can add variety to my training whilst also meeting new people as well. I love my Snap Fitness club and all the support I get when I come in each visit.
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keeganjb90South East Queensland, QLD
Not just a gym, an amazingly positive community to be apart of!
I started training with Snap Fitness in NZ in 2012, since then I have used their clubs all across Australia and NZ with the same level of professional and friendly staff, clean and modern facilities with every club visited!
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Kate R.South East Queensland, QLD
I LOVE SNAP
I travel alot of work so i need to go to a chain gym. Snap Fitness is the ONLY chain Australia wide that I feel so comfortable at.
Great equipment, friendly staff and members and i ALWAYS feel welcome !!!
Couldnt recommend enough
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Great modern environment and supportive teams
Love Snap gyms, they are available 24/7, can access a gym wherever i am in the world and their teams are friendly and supportive. Been a member for over 4years and here to stay.
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StefSouth East Queensland, QLD
Love Snap Fitness
Great clubs, I can train anywhere around the world as I travel a lot and 24/7! Heavy weights available and functional areas to mix up my sessions. Clubs are quite different with layout and the newer ones are like the really big gym chains
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JAASouth East Queensland, QLD
DISHONEST BUSINESS PRACTICES
My advice is to stay away from Snap fitness, full stop. Their business ethics are non existent and they will lie and misresresent, quoting non existent clauses in their terms and conditions. This unethical business practice stems from the company head office, as I found out when my complaint was escalated. All I got was arrogance, threats and the same misinformation.
Their exit clauses are geared so they get another full months fees out of you before you leave. I'll be taking this to fair trading and yes I have the email trail to prove this review is 100% true and correct.
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ShockedSouth East Queensland, QLD
- 4 reviews
Take money from your bank whenever they feel like it
Snap Fitness Ormeau. They take their monthly fee every two weeks. That’s fine. Lately they have been helping themselves though. They are taking an additional $22.90 each fortnight from bank without authority. Been trying to get them to put a stop to it for over a week. Block walls. Can only talk to staff at the gym. They refuse to give a phone number of the owner or a business address or in fact any contact details. All they say is that they have informed management. They told me it is happening to a lot of people. But nothing is being done. I have had absolutely no contact from management despite phoning the gym and asking every single day. I now have to contact Office of Fair Trading to get my money back.
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KellieSouth East Queensland, QLD
- 2 reviews
- 1 like
Disappointed and totally let down!!
Very disappointed. I was sent a text to renew last week. So I decided to go back. Text [name removed] that I was more than happy to join if she would wave the $59.95 charge to reactivate the access card. I did tell her that I had lost it at the time. She agreed after confirming my details to reactivate free of charge. When I got to the gym she changed her mind and said I needed to pay unless I could find it. Not wanting any issues I said I would go back and look for it but remember the offer for a free access card was offered. I got home and co...Read more
uldn’t find it, called to advise but no reply. Called the following day - no reply reply and left a message. The voicemail said they were going to a conference but were checking messages and would get back if urgent. Rang the next day left another message. No reply. I really wanted to start training over the long weekend. Then I got a reply from [name removed] to say she could ask [name removed] to try and find a a second hand card for $30 but I wouldn’t get it until Tuesday as [name removed] would only be there from 9am to 12pm. At this point I was pretty annoyed so she suggested (and I have the messages) that I wait at the door and get a current member to let me in. Isn’t that against protocol and the member can be fined? I would not put anyone in that position. I have been trying to contact the gym since 9am this morning via text and phone calls with no reply to either and no message bank today? So nearly a week down, no access card and no response to my issue. I’m not asking for much.... I just want to get into to gym I signed up to - to train!! At this point I have no idea how I’m supposed to use my membership!! Not impressed at all.Similar opinion? Write a review on ieatwords.com.au!
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They didn't even bother to activate my access card.
Went and signed up at Snap Nerang 3 days back, followed by an attempted visit to a Brisbane location the following day - only to discover that my access card had not even been activated. Stood outside trying to swipe the card like an idiot for 10 minutes, then attempted to solve online by calling, but Snap has no national customer service (at all) over the weekend. Have just been back to the Nerang location and it turns out my sign up form was not even processed, and had been sitting in a draw for the past 3 days. It was even the franchise owne...Read more
r that took my details in the first place. Very disappointing to have my time wasted like that, and not surprised to see the extreme abundance of 1 star reviews across the internet for Snap as a whole.Similar opinion? Write a review on ieatwords.com.au!
AshSouth East Queensland, QLD
Snap Beaudesert absolute Crap
I'm Canceling my Snap Beaudesert membership for and not limited to the following reasons.
I've had trouble getting into the gym with my card from day 1, and other Snap gyms which has never been fixed. The Calf raise machine was broken for 10 weeks then taken away, it is not being replaced says the manager. In general a lot of the equipment is damaged and or broken, and the manager doesn't care. There is filth everywhere in the gym, blood was on the toilet seat for 5 days, let alone the dirty sock which was on the floor for 4 days before anothe...Read more
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Unhappy CustomerCentral Queensland, QLD
snap North Mackay a total rip off
I was on month to month with Snap fitness Mackay. I decided to cancel and rang them to do so. The person who answered said I needed to put it in writing so I asked for the email to do so. I emailed and requested my membership be cancelled. They emailed me a form to fill out. I believe I did fill out this form and return it but 6 months later they are still charging me. So I emailed again stating the cancelation should have occurred. As I cant prove I emailed them the form they have cancelled my membership but will not pay me back the 6 months w...Read more
orth of payments they have taken. I have never attended the gym since cancelling and have not had any correspondence from this gym since cancelling so I was under the impression that it had occurred. I feel totally ripped off by them as they did get my request in writing and this should be enough even if the form I emailed back failed somehow. I just wish I had of read all the reviews from other people who have been ripped off by snap fitness before I joined. I will ensure every person I know gets told exactly what this company is like so to ensure they don't make the same mistake.Similar opinion? Write a review on ieatwords.com.au!
Miss.MCentral Queensland, QLD
- 2 reviews
Joining gym
Not impressed with snap at North Mackay, went to join today (Saturday) checked their website it said close at 12pm, got there at 11am and the worker was walking out and said sorry we are closed due to shift change. The hours sign on the door said 1pm. Not really impressed at all as I was keen to join and to get started on my journey. I personally believe the hours should not change due to shift change that just sound silly. You have set hours for a reason so stick to them. Maybe post on Facebook that you are closing early so you don't get people's hopes up!
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Absolute Failure
The gym provided me a key card that does not allow access. I allowed four weeks before I cancelled, yet they keep charging for a service I could never use. Maybe the equipment is good. I couldn't say.
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Questions & Answers
Sonya K.asked
I am interested in Joining Snap Fitness in QLD however the best deal they are offering me is $14.95 for a 12 mth contract, They tell me they can waive the "Start Up Fee" of $149 but still want me to pay $69 for the Card Access. That is a total cost of $846.4 for a 12mth period.
Can anyone tell me how much they pay for their Snap Fitness membership?
Thanks Sonya
1 answer
If your happy to be the member of only 1 gym with no access to other Snap locations you can get a year for $ 430. That is an up front payment for a full year. If you need access to different gyms try Anytime Fitness.
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