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Reviews

3.6

41 reviews
5
(26)
4
(0)
3
(1)
2
(2)
1
(12)
  • Value for Money
    4.0 (37)
  • Customer Service
    4.4 (31)
  • Transparency
    4.5 (31)
  • Rates and Fees
    4.6 (31)
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Johan

JohanSouth East Queensland, QLD

Home away from home

published

I love training at Snap Fitness Members and staff are friendly and there are a great range of equipment! They have some great group classes and its so awesome that they are all included with your membership at no extra cost!

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Blake Jackson

Blake JacksonSouth East Queensland, QLD

Premium Facility + Amazing Vibe!

published

Love the vibe at Snap Fitness Clubs, they are all so welcoming! Members and staff are friendly and there are a great range of equipment! They have some great group classes and its so awesome that they are all included with your membership at no extra cost!

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Great Facility

published

I love training at snap, 24 /7 access makes it really easy to fit around my busy lifestyle, and I love the fact that i can train at any club anywhere in the world. I've used them all around australia, and when I travel to Europe too! The facilities have everything you need for a great workout and the staff are always super friendly and helpful!

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Sam W

Sam WSouth East Queensland, QLD

  • 2 reviews

Perfect gyms, amazing service.

published

I love the fact your not another number at snap - you are a valued member. The community these clubs create is incredibly motivating and the flexibility of having 24/7 usage & access to thousands of locations is awesome!



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Amazing gyms

published

One of the best fitness clubs around with amazing access to so many clubs. Why would you train anywhere else. Every club I have been to has been so welcoming!

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Jasmine

Jasmine

  • 2 reviews

amazing company! Couldn't image why anybody would give it a 1 star!

published

The Snap Fitness Clubs I have trained at offer support and a great flexible option to train in. I love the staff I meet and the Personal trainers are world class. With a wide offering of group fitness classes avaliable in the club I can add variety to my training whilst also meeting new people as well.

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Katarina

KatarinaSouth East Queensland, QLD

Amazing Clubs!!

published

Absolutely love Snap Fitness! Have been to multiple clubs across QLD and cannot fault any of them! Amazing equipment, amazing vibes and the staff are so friendly and welcoming 5 Stars!!

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Amy

AmySouth East Queensland, QLD

Supportive and flexible training options!

published

The Snap Fitness Clubs I have trained at offer support and a great flexible option to train in. I love the staff I meet and the Personal trainers are world class. With a wide offering of group fitness classes avaliable in the club I can add variety to my training whilst also meeting new people as well. I love my Snap Fitness club and all the support I get when I come in each visit.

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keeganjb90

keeganjb90South East Queensland, QLD

Not just a gym, an amazingly positive community to be apart of!

published

I started training with Snap Fitness in NZ in 2012, since then I have used their clubs all across Australia and NZ with the same level of professional and friendly staff, clean and modern facilities with every club visited!

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Kate R.

Kate R.South East Queensland, QLD

I LOVE SNAP

published

I travel alot of work so i need to go to a chain gym. Snap Fitness is the ONLY chain Australia wide that I feel so comfortable at.
Great equipment, friendly staff and members and i ALWAYS feel welcome !!!
Couldnt recommend enough

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Great modern environment and supportive teams

published

Love Snap gyms, they are available 24/7, can access a gym wherever i am in the world and their teams are friendly and supportive. Been a member for over 4years and here to stay.

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Stef

StefSouth East Queensland, QLD

Love Snap Fitness

published

Great clubs, I can train anywhere around the world as I travel a lot and 24/7! Heavy weights available and functional areas to mix up my sessions. Clubs are quite different with layout and the newer ones are like the really big gym chains

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JAA

JAASouth East Queensland, QLD

DISHONEST BUSINESS PRACTICES

published

My advice is to stay away from Snap fitness, full stop. Their business ethics are non existent and they will lie and misresresent, quoting non existent clauses in their terms and conditions. This unethical business practice stems from the company head office, as I found out when my complaint was escalated. All I got was arrogance, threats and the same misinformation.

Their exit clauses are geared so they get another full months fees out of you before you leave. I'll be taking this to fair trading and yes I have the email trail to prove this review is 100% true and correct.

Value for Money
Shocked

ShockedSouth East Queensland, QLD

  • 4 reviews

Take money from your bank whenever they feel like it

published

Snap Fitness Ormeau. They take their monthly fee every two weeks. That’s fine. Lately they have been helping themselves though. They are taking an additional $22.90 each fortnight from bank without authority. Been trying to get them to put a stop to it for over a week. Block walls. Can only talk to staff at the gym. They refuse to give a phone number of the owner or a business address or in fact any contact details. All they say is that they have informed management. They told me it is happening to a lot of people. But nothing is being done. I have had absolutely no contact from management despite phoning the gym and asking every single day. I now have to contact Office of Fair Trading to get my money back.

Kellie

KellieSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Disappointed and totally let down!!

published
Value for Money
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They didn't even bother to activate my access card.

published
Ash

AshSouth East Queensland, QLD

Snap Beaudesert absolute Crap

published
Value for Money
Unhappy Customer

Unhappy CustomerCentral Queensland, QLD

snap North Mackay a total rip off

published
Value for Money
Miss.M

Miss.MCentral Queensland, QLD

  • 2 reviews

Joining gym

published

Not impressed with snap at North Mackay, went to join today (Saturday) checked their website it said close at 12pm, got there at 11am and the worker was walking out and said sorry we are closed due to shift change. The hours sign on the door said 1pm. Not really impressed at all as I was keen to join and to get started on my journey. I personally believe the hours should not change due to shift change that just sound silly. You have set hours for a reason so stick to them. Maybe post on Facebook that you are closing early so you don't get people's hopes up!

Value for Money

Absolute Failure

published

The gym provided me a key card that does not allow access. I allowed four weeks before I cancelled, yet they keep charging for a service I could never use. Maybe the equipment is good. I couldn't say.

Value for Money
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Questions & Answers

Sonya K.

Sonya K.asked

Snap Fitness QLD

I am interested in Joining Snap Fitness in QLD however the best deal they are offering me is $14.95 for a 12 mth contract, They tell me they can waive the "Start Up Fee" of $149 but still want me to pay $69 for the Card Access. That is a total cost of $846.4 for a 12mth period.
Can anyone tell me how much they pay for their Snap Fitness membership?
Thanks Sonya

1 answer
Robert D.
Robert D.

If your happy to be the member of only 1 gym with no access to other Snap locations you can get a year for $ 430. That is an up front payment for a full year. If you need access to different gyms try Anytime Fitness.

Get an answer from our members and Snap Fitness Australia representatives

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