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Reviews

3.6

41 reviews
5
(26)
4
(0)
3
(1)
2
(2)
1
(12)
  • Value for Money
    4.0 (37)
  • Customer Service
    4.4 (31)
  • Transparency
    4.5 (31)
  • Rates and Fees
    4.6 (31)
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Shane

Shane

  • 2 reviews

Common sense is in short supply

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Trish

TrishSouth East Queensland, QLD

Absolutely filthy disgusting dirty

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John

JohnSouth East Queensland, QLD

Equipment & TV's

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The treadmills at Buderim need replacing. Up to 4 months ago you could watch tv shows like Channell 7 & 9 etc Now nothing. Even the tv's on the wall give you nothing except for some kid on a skate board or bike. Every morning at 5.30 am the same kid falls off his bike. Nothing changes. Once you could watch something on the screens to past the time away but now 20 mins is a long 20 mins.

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1 comment
Snap Fitness Australia
Stefanie N.Snap Fitness Australia
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Elvis M.

Elvis M.South East Queensland, QLD

equipment

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Hi cable raw machine at Sunnybank has been out of order for 4 weeks now and that,s the only one they have.Its beyond joke.Every 6 months they sand you email prices going up due to new equipment upgrade and maintenance.But yet you 1 day late with payments they lock you out and charge you with extra $7.70 late fee.Been there for a year,not a single new machine,not a single upgrade,just move few things around.

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Amazing club!

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Snap Fitness have some amazing clubs! Lot's of them are very modern and have made major improvements to equipment and services! If you haven't been to a Snap Fitness before, go and check it out! I love it!

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Terry

TerrySouth East Queensland, QLD

Amazing club!!

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Snap Fitness Loganholme has to be the best club I have ever trained at :)
Awesome equipment, friendly staff and always so clean!
The club looks so good after their renovation!
Thanks Snap Fitness

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Dan

DanSouth East Queensland, QLD

Best gyms!

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Best gyms, really focused on their members and community. Love how all of the clubs are clean and tidy. Always an amazing atmosphere in Snap gyms! I've been a Snap Fitness member for nearly 6 years and never one thought about going to another gym.

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Convenient, Friendly and affordable

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Always greeted with a smile when coming in to train, nice equipment, fresh clean gyms! Also at an affordable rate to not be locked in to a contract. 30 day notice period is standard for ANY gym - what is the issue??

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Loretta G.

Loretta G.South East Queensland, QLD

Love Snap Fitness

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I have been a member of Snap Fitness Morayfield for years and I absolutely love it! I have made so many friends and have hit all my fitness goals! I feel healthy and happy, Snap has really changed my life. I would highly recommend Snap Fitness the staff are very welcoming and the equipment is awesome!

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Great vibe & equipment

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The Townsville CBD is so nice! The equipment is amazing and I love the variety of new functional stuff.
Staff are also really lovely and welcoming. Thank you so much!

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Best gym all round!

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I've tried out a few gyms in my area and no gym compares. The staff and members are friendly, it's conveniently located at my local shopping centre and it's one of the most affordable gyms out there. Highly recommend this gym. It won't disappoint!

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Best gym I've ever used!

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State of the art training centre in Townsville. Really well set up and conveniently set out. I would recommend this club to everyone in the region who is looking at a training option.

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Tegan

TeganCentral Queensland, QLD

Snap Fitness Mackay

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Love the vibe coming into my local Snap Fitness
Staff and members are amazing, Always clean and tidy, great selection of equipment.
The classes and timetables are flexible to my needs and I can even grab a sauna after my session

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Natalie

NatalieNorth Queensland, QLD

Best Gyms hands down.

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I love that Snap is wherever I am. Their facilities are always modern, clean and the equipment up to date. The best part is their staff. The welcome you feel when you walk into any Snap. That's whats important to me. Real people providing great service. Thanks Snap. Keep it up!

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Madi

MadiSouth East Queensland, QLD

My Snap Fitness

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I love my local Snap Fitness, it's always super clean and tidy. There is a great selection of equipment and friendly staff, all at an affordable price. I would be happy to recommend Snap Fitness to my friends and family.

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Simon D.

Simon D.South East Queensland, QLD

Great gyms and friendly staff

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Snap Fitness is just like many other fitness brands in that the gyms can be awesome and they can also be not so awesome. This all comes down to the staff, the franchise owner, the equipment, location and many other factors.

Having said this, Snap Fitness does have a real "member-first" focus, and they do engage with local communities really well. The gyms are mostly great, and there are plenty of them which means that no matter where you are you should be able to get a great workout in.

Try your local Snap and see how you feel!

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Debbie A.

Debbie A.South East Queensland, QLD

Worst experience ever.

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Be careful what you sign. I was told that I could cancel my 14yo daughters membership with 30 days notice, they did not tell me that I still had to pay out the contract. I cancelled her membership 2 months ago and they are refusing to accept my resignation.

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1 comment
Snap Fitness Australia
Stefanie N.Snap Fitness Australia

Hi Debbie, I am sorry to hear your experience and would like to know more. Can you please email [email protected] the details fo the club so we can work through a suitable outcome. Thank you

Gym OK but not organised when it comes to membership

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Due to an injury I requested my membership to be on hold and happy to pay the holding fee. It took the gym over two weeks to return my calls and emails asking to hold membership. They finally replied that they would hold the membership, but from that day, 2 weeks later from my first request.
It is not my fault that they are unorganised but I am paying for it.

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1 comment
Snap Fitness Australia
Stefanie N.Snap Fitness Australia

Hi Amanda, thanks for your feedback and we would love to help you. Could you please email further details to the above including the club so we can rectify the issue. Email Stefanie at [email protected]

Feedback

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We are super happy with our experience at snap fitness. We have used multiple snap clubs and all have been premium clean facilities. Great prices and the staff are well trained.

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S. Y.

S. Y.South East Queensland, QLD

Love the staff!

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I am a newby at the gym and the staff at Holland Park Snap have been amazing! Love the atmosphere and have got loads on info from the workshops held in the club. I haven't tried PT yet, but the small groups class instructor Gwen is a cracker! Thanks guys! Loving' it.

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Questions & Answers

Sonya K.

Sonya K.asked

Snap Fitness QLD

I am interested in Joining Snap Fitness in QLD however the best deal they are offering me is $14.95 for a 12 mth contract, They tell me they can waive the "Start Up Fee" of $149 but still want me to pay $69 for the Card Access. That is a total cost of $846.4 for a 12mth period.
Can anyone tell me how much they pay for their Snap Fitness membership?
Thanks Sonya

1 answer
Robert D.
Robert D.

If your happy to be the member of only 1 gym with no access to other Snap locations you can get a year for $ 430. That is an up front payment for a full year. If you need access to different gyms try Anytime Fitness.

Get an answer from our members and Snap Fitness Australia representatives

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