Steelcraft Agile Plus / Agile Plus Reverse Handle Questions & Answers

Hi Tami, thanks for your question. Please contact our consumer support team on 1300 303 330 and advise us of the cat number and batch date from underneath your pram so we can assist you further. Kind regards, the Steelcraft team.

Hi Jakoba A, thanks for your question. I believe that one of our customer service Representatives are currently assisting you via email with your Steelcraft Agile Plus Reverse Handle. kind regards, the Steelcraft team.

Hi Amanda P. Thanks for your question. Can you please clarify whether you are referring to the above specified prams (Steelcraft Agile Plus / Agile Plus Reverse Handle) or the Steelcraft capsule? The Steelcraft Capsule does not face forward and can only rear face in the car and face parent when connected to the above mentioned prams. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

Hi Lynnette S. Thanks for your question. Please contact our consumer support team on 1300 303 330 so we can help to point you in the right direction. Kind regards, the Steelcraft team.

Hi H2D, thanks for your question. Please give us a call on 1300 303 330 if the cat number from your stroller frame so we can provide you with availability and pricing. Kind regards, the Steelcraft team.

Hi Taleah, thanks for your question. The Agile / Agile Reverse handle ranges are not compatible with a second seat. Kind regards, the Steelcraft team.

Hi Sarah, thanks for your question. The Steelcraft capsule is compatible with the Agile Plus when you use the adaptors that are provided when the stroller was purchased. If you don't have these any longer we do sell them direct, please give us a call on 1300 303 330. Kind regards, the Steelcraft team.

Hi Sheralee, thanks for your question. We would recommend that you lubricate the wheels by removing them then apply a small amount of Vaseline on the axel and around the metal shaft, then refit the wheels. We would suggest that this should be done as part of your regular maintenance. If this process doesn't help the issue please call our team on 1300 303 330, kind regards, the Steelcraft team.

Hi Mikey, thank you for your question. All Steelcraft infant carriers are compatible with the car seat adapters that come with the agile plus. Also the 2013 std unity's are with the purchase of the Britax CLICK & GO agile receivers. Many thanks, The Steelcraft Team :)

Hi Aysh, thanks for your question. Steelcraft products have a 24 month repair warranty, which covers faulty materials & workmanship when used under normal conditions for the warranty period. We will repair the products free of charge within 24 months of purchase however they will need to inspect to see if they are covered by our warranty. Please return your stroller along with your receipt to your place of purchase so that they can arrange for it to be returned to us for inspection or alternatively you can book an appointment direct with one of our authorised repair agents, please see there details below:

VIC, Essendon North, 3041, 03 9379 5292
QLD, Stafford, 4053, 07 3352 5494,
WA, Osborne Park, 6017, 08 9444 7261,
NSW, Frenchs Forest, 2086, 0408 464 921 or Taren Point, 2229, 1300 308 435.

Please give our team a call on 1300 303 330 if you would like to go direct as we will need to provide you with a reference number. Kind regards, The Britax Team.

Hi Liz, thanks for your question. We do have parts available for the Steelcraft Agile Plus, please call our team on 1300 303 330 so we can provide you with availability and pricing, thanks, Britax Team.