Sunbeam SecretChef HP8555 Questions & Answers (page 2 of 2)
- MPNs: 1811, 35904460 and HP8555
29 questions from our users
can you delay the start time? I want my food to be ready at 6 pm on the low 8 hour cook but I need to go to work at 6am and don't want the unit to start till 10 am
I don't think there is a function to delay the start of cooking - I'd also be really worried about any food or meat sitting in the slow cooker at room temperature for 4 hours prior to cooking as you c...
Read moreould end up with food poisoning. I totally understand where youre coming from - they need to make a slow cooker with a refrigeration mode until the set time to start cooking. Now there's a thought :)
As far as I'm aware you can't. I have thought about purchasing a plug in timer and using that to delay the start time by a few hours but agree that you wouldn't want to delay more than an hour or two...
Read more if meat coming out of a freezer bag should be ok but would want to be careful. There is a keep warm function once the slow or high slow cook function has finished but I think it only lasts a few hours. We used to use the plug in timers all the time at my work to start hot towel cabinets a few hours before opening hour to ensure hot....relatively cheap and reliable
I heard that the handle on this slow cooker gets quite hot. Is that correct? Also,with the insert - for those who had problems with the non-stick coating, did you clean the pan in the dishwasher or has it also occurred when just handwashing?
Hello - yes the handle does get really hot - always use a towel to pick the handle up.
With the washing - sometimes hand washed it, sometimes dishwasher. It is dishwasher safe according to the instructions.
Hope this helps :)
I can't say that I remember the handle ever being hot. With the insert, I always hand-washed it and never put it in the dishwasher (even though it says you can) but the coating still bubbled off. Ho...
Read morewever, I have contacted Sunbeam who have told me that they have changed the coating on the insert just before Christmas 2015. I have just purchased another of these slow cookers as I love the size and it has been a fabulous slow cooker (besides the coating). I did however purchase an extended warranty on it, just to be doubly sure. I personally liked it enough to give it a second chance. Hope this is helpful.The handle/lid does heat up when the slow cooker has been on for a while due to the heat/condensation. I don't see it as an issue I'm just careful when I lift it off to use an oven safe glove when it ...
Read moreis extra hot to the touch but usually I can pick lid up without any protection - probably a good practice though to use a tea towel as per another suggestion
What is cost of this model plzzz?
Can you tell me how to cook a pasta bake in it please? Warmest regards.
Hi Crazymuma, as mentioned above The SecretChef is designed as a Frypan and Slow Cooker in one. Trying to do a pasta bake will possibly cook the pasta but not brown it.
After reading all the reviews I am left thinking that either its not a very good product, or several people have bought faulty products. Are the cookers that cook too fast faulty, and therefore can be replaced, or is the speed (temp) of the slow cooker just too hot for a working mum to leave on all day?
I am one of the people who bought this cooker and it does not "slow cook". I was told by Sunbeam to return my cooker, but the second one was no better. I was not able to get the information from Sunbe...
Read moream as to whether there are many faulty cookers or whether it is a design fault. There seems to be no difference in temperature between high and slow cooking and if someone left it on for 6-8 hours,the meal would be overcooked. I would really like Sunbeam to say what the problem is.
I agree with the above comment. It does not slow cook and, in my humble opinion, is just not suitable to leave on all day without supervision as it cooks too fast even when on low. Sunbeam keep sayin...
Read moreg to talk to its help desk but what's the point when nothing changes. I would like to know why a 'slow cooker' is in fact a 'fast cooker on slow'. I can only use mine when i am at home to check progress. The whole idea of buying this product was to have a meal ready when I get home from work. It is way too ready and not nice even when on 'keep warm'. Sunbeam continues to dodge the issues and I will keep telling people not to buy this expensive piece of cookware. So don't buy it unless you can be home to turn it on and turn it off. A very disappointing purchase.
I'm curious to know whether you both were cooking large (4+ serves). Lorry below believes that their cooker was cooking too fast because it wasn't full enough. Trying to decide between the Breville ik...
Read moreon (sear on stove) and this Sunbeam. I must say that my recent experience of Sunbeam's customer service makes me fear what would happen should there be an issue with the slow cooker.
What is the bowl made of? I am worried of health risks of a non-stick style pan.
Hi Kira,
The bowl is a very good Teflon. And since my review I have realised it is no good for a small meal as that I believe is why it was cooking fast. It is mainly for families of 4 -6 people wi...
Does it cook the vegetables properly? I like my veges thoroughly cooked not crunchy at all, I am on my first slow cooker I got off fly buys and I like it but I have to microwave my veges first before adding to slow cooker. Even if I cut them to 5 cent piece sizes they don't cook in mine, I am wanting to upgrade to something I can just add everything in and for it to cook through properly will this one do that?
If you are cooking the veges - using the SecretChef as a slow cooker - the veges will be well and truely cooked. You also have the option with the SecretChef to cook the veges using the sear or browni...
Read moreng function if you'd like the veges browned with the meat.
I found it cooks wonderfully with vegies, as the person above mention about browning using the sear function
What are the dimensions of this slow cooker?
For full dimensions and product information go to the Sunbeam's web site: http://www.sunbeam.com.au/products/kitchen/hp8555/
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