Sunbeam SmartBake Custom BM7850 Questions & Answers

No, it isn’t, but if you wait for the dough residue to dry, you’ll find that it is easy to clean.

The dispenser makes a loud noise when it opens, or tries to do so. Did you hear that? Mine sometimes doesn't open, and when I hear the noise, I push it open with my finger. If you don't hear anything, you will have to time it. I'll see if I can find out what it is, and get back to you.

I have had this happen, and I bought a new one. It may be that something has worn out. You could contact your local service agent, and see whether they can repair it, but you might find that it is more cost-effective to buy a new one, especially if they charge a minimum fee. I love mine. I use it every day in my cafe kitchen and, because we use it so much, I have gone through a few of them, but I wouldn't use anything else (have tried some others). I hope Sunbeam never discontinues it.

Thank you, that’s excellent, I have been in contact with Sunbeam and forwarded the proof requested.

No, there isn't a button to turn it on. The screen should light up as soon as you switch the power on. If that's not happening, it may be faulty and will need to be replaced. Try it in another power point to make sure.

I don't think it should be so loud that it interferes with your television. Where is it located? We had one on a trolley that was touching the door frame to the room next door. When it was kneading, we could hear a 'thump, thump' in the other room. It took us some time to work it out. We moved the trolley away from the wall, and the noise stopped. Could yours be on a bench or table that reverberates? Maybe try moving it around the kitchen and see if that helps. Ours have never intruded at all - I often have to lift the lid to see if it is still kneading.

You could try recording the sound on your phone and see if it is clear enough. To measure the sound, you need a decibel meter. It wouldn't be worthwhile buying one, but a handyman friend (if you have one) may have one. You can also keep pausing it while you're waiting on hold.

I don't know how helpful this is. Can you take it back to where you bought it, and let them listen to it?

Good luck with it.

Unfortunately, no, it's fixed. I haven't found it to be a problem, and I have been using them for ten years. I pour a little hot water in to cover the paddle and let it soak for a while. Any dough that is under the paddle softens up and is easy to remove.

No, its fixed. It leaves a big hole in the loaf. Best way to clean is to let it soak in water.

Sorry I would like to no this as well

So I have no idea please tell me as this is my question

Yes you do. Then form the dough into rolls (some good videos on YouTube on this), cover with cling film sprayed with a little oil to prevent sticking. Allow to rise till about double the volume (around an hour at room temperature). Mist well with water before putting in the oven.

well you did better than me Trevor I couldnt get it to make nice bread at all .. I have now bought another brand and love it.. I know sometimes the bread is stubborn but a few good shakes and it should come out.. hope you have some luck doing it.. the bread is amazing.. sorry I couldnt be of more help..

Make sure you dont forget butter (or oil). You need to give it a few good shakes and it will slide out easily.

Yes at a repair store or online

Yes, the screen does go black after 15 mins or so. This is normal BUT it is frustrating as to get it to light up again and see where you are in the cycle you have to hit the pause/start button. Problem is I can never then figure out if I have paused it or not and have to stand there watching the countdown clock to make sure its still 'going'

Yes, its normal. All you need to do is press any button NOT START/ PAUSE. i hope you are enjoying making bread.

This can happen in any machine if you don't use the right ingredients or not enough yeast.

Followed the recipe exact all fresh ingredients. Tried 4 different recipes and none of them rose. My sister has a Breville and one of the recipes are hers and it rose beautiful for her, so I'm wondering if there is a fault in the machine?

I have made plenty of loaves without a problem. This is my second Sunbeam machine and did notice a difference in the order of ingredients. Make sure you put the ingredients in the bowl in the order in the manual which is liquid first, flour and yeast last and see how that goes.

I was very careful to use the correct ingredients, at the correct temperatures, in the correct amounts and in the correct order. Both of the loaves had a large amount of unmixed flour in the final result at the base and one side. I used the large size and will now attempt to bake a smaller loaf in case it is the amount which is critical.

I found that I had to get in while the mixer was working and use a spatula to scrape the sides of the bowl into the dough ball.

I'm very happy with my new Sunbeam bread maker - better than the old one. The bread doesnt stick and the dial is sustainable and easy to read

I upgraded to this model from an older Sunbeam model (about 7 years old) and everything seems fine as far as quality goes.