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60P20US (60"), 55P20US (55"), 50P20US (50"), etc...12 questions from our users
heysueasked
Hi, Got a TCL 55P20US tv, and the screen has died, the sounds is still coming through but the screen has just gone black. Any suggestions? It was purchased from Bing Lee on 29/12/2017- would this still be in warranty???
1 answer
It comes with a factory 3 year warranty. So usually the place of purchase will organise the repair. You can always email TCL [email protected] with your questions
Tam B.asked
I have sound but no picture
1 answer
I can not get my lg soundbar to work on this tv, there is no sound coming out, can any one help
jimmy lawasked
I lost the remote control, where can I buy one and if I just buy one can I use it for any this model TV?
3 answers
Hi Jimmy, ebay is your best bet i purchased one for my Tcl 65p20us and it works fully functional link is below
https://www.ebay.com.au/itm/New-Original-TCL-Remote-RC802N-ARC802N-YUI1-for-TCL-TV-50P20US-55P20US-60P20US/263620639504?hash=item3d6103bb10:rk:5:pf:0
I would contact TCL direct, Google them for contact details, I'm sure they will be able to assist you.
I checked with TCL service and was offered an original remote controller which is 80 AUD including delivery. At the same time I was offered an multi-function TCL controller which is some 20 bugs from eBay. Further Offer include a Chinese model from Taobao which is only 20 RMB. I will let you know how this works.
Bettyasked
Very dissapointed with this Tv's. I purchased it on 17/4 and as we were going on holidays we didn't install it until 1 week ago. Colour isn't as vivid as what we have seen in shops and for viewing from our couch which has a slight angle it is very washed out. should The colour be better. Any suggestions?
No answers
Eb24asked
If there any way to update my firmware on my tcl 60p20us tv? I trying to connect a sonos sound bar and it doesnt seen to work. Anyone have any suggestions or help?
No answers
Alan Aasked
Purchased 10/04/18 and since done latest firmware upgrade, everything working fine inc Netflix except when viewing freeview catchup I experience picture shudder straight after the ad's on any program...watching program is perfect, just after the ad's is the issue.. Sometimes it will freeze and there is no picture at all. Exit out and start over again, same result. Restart TV but no change.Any ideas?
No answers
Johnny Ricoasked
Does anyone know the input lag on this tv? is this the australian version of the TCL p605/607?
No answers
Mariaasked
How do u change the time as when it was set up they put wrong time on ot
No answers
Damienasked
JB HIFI have it at $1100 (10th Dec 2017).
My only concern was where TCL might be located and how hard warranty would be. E.g. China or Taiwan? Or perhaps inter-state?? (Out of NSW).
.
JB HiFi very helpful but their prices are mostly retail and must negotiate!!!
...
Q: Cannot find info on what video/audio file formats and Codecs supported?
Q: Cannot find photo of remote control?
Q: Cannot find the detailed specs - E.g. picture refresh rate in Hz (E.g. 100Hz, 400Hz, 1,000Hz or 50Hz?)
Q: Cannot find photos & screen shots of the interface and PVR functionality...?
4 answers
All budget 4k tvs will refresh at 50 or 60hz. Most high end tvs are the same. A few very expensive tvs will be 120hz...but they will say 200, but this is basically marketing jargon. TCL warranty is ok, JB has consumer law requirements to fix faults. The pvr and most of the application features are all Android for TV.
I wish the manufacturers providers more details of what you can do in these tv's with android. After researching, I just found out it has 10GB of storage!
So now I am deciding between TCL P20 60" $1,000 /or Kogan 55" PVR & Android Agora KU8000 /or Kogan 55" PVR & Curved MU9500 $650.
As both Ultra HD I assume the 55" will be more clear than the 60"? Also price between MU9500 and 9000 and 8000 must fairly different - Samsung, LG and AOI / AIO (I forget exact manufacturer name of the curved MU9500).
Maybe I should go to Whirlpool Forums to discuss...
Delete
Elizabeth Hasked
Can I load other apps like ABC IView?
2 answers
I cannot actually answer your question right now, TCL have taken the TV away for repairs, they didn't replace it, they have taken it for over a week now. No return date in sight.
I would NOT purchase anything TCL, do yourself a favour and don't fall for the cheap price.
Yes of course. 10GB storage, plus any other apps that like to be moved to external storage!
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