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Reviews

4.9

85 reviews
5
(81)
4
(1)
3
(1)
2
(0)
1
(2)
  • Product Quality
    5.0 (19)
  • Return Claim MadeYes (0) · No (18)
  • Customer Service
    5.0 (17)
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Steph

Steph

  • 2 reviews

Beautifully presented gift

published

We ordered a new born gift for our grandson and my daughter said it was beautifully presented and was thrilled with the contents.
It was easy to order and got delivered within 4 days.

Customer Service
Product Quality
Return Claim MadeNo
Jackie

Jackie

  • 2 reviews

Excellent service

published

Within 10 minutes of placing my order, a lovely lady from this company contacted me because I had written "Happy Birthday" on the delivery message. I had not paid the extra postage to be able to choose the delivery date, but they still wanted to make sure that the delivery date suited the birthday. Very caring! My Dad was very happy with his birthday present. This is the second time I have ordered from this company and very happy both times.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Melbourne
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GREAT SERVICE & PRODUCTS

published

Thank you very much for the awesome products and great service you provide.
So happy with the fast delivery and my sister was very happy with her gift.
Thank you

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Melbourne
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Tamara S.

Tamara S.Murray Region, NSW

Great products and service

published

I chose my own gifts to put into a delivery for my daughter's 21st birthday. Great choices, great quality and easy to use site. Defintely recommend to anyone looking for a delivery gift service.



Customer Service
Product Quality
Return Claim MadeNo
Margaret H.

Margaret H.Sydney, NSW

Great service

published

Thank you for the quick delivery before Easter. My daughter was over the moon. I’m in Sydney and she’s in Melbourne, cut off by Corona. It let her know I’m thinking of her and gave her a morale boost.
I had trouble selecting from your huge range of lovely baskets.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Melbourne
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Kerrie

KerrieGoulburn Valley, VIC

Best thing ever!!!!

published

I recently purchased 3 gift baskets for my children living interstate and I was absolutely blown away with the quality of the product. Price is very reasonable and very impressive how the baskets/hampers are presented.
The Complete Basketcase should be very proud of their product and service.
I will definitely be buying from from you again.
Thanks so much for making our 2020 Easter a little more happy.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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Happy family

Happy familySouth East Queensland, QLD

Excellent Service and Products

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne, Victoria
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  • Verified customer

*****Great international service. Easy to use site, great value and customer service goes above and beyond*****

published
Customer Service
Product Quality
Return Claim MadeNo
Roxyjg

RoxyjgGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great service

published

Fast reliable service. Beautifully presented & recipients was thrilled to receive it. Will definitely recommend this company & intend on using them again in the future. If you are looking for value for money, don't hesitate.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
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Greg M.

Greg M.Richmond-Tweed, NSW

Fantastic and Speedy Service

published

I arranged a hamper for my daughter on the Gold Coast. It arrived from Melbourne overnight! She loved it and I am very impressed with the helpful staff for phone support and the very speedy delivery (without paying for express !)

Customer Service
Product Quality
Return Claim MadeNo
V.Lind

V.LindSouth Australia

Very happy

published

Used this service for the first time, was extremely happy with the ease of ordering, the constant updates of my order, the price, everything really . Will definitely use them again .

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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Best Service Ever

published

First time I've ever used The Complete Basketcase and definitely will do so again.
My order was delivered on time and was what I had ordered. Recipient most pleased. Thankyou

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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  • Verified customer

Great service

published

I made an order from abroad and didn’t know what to expect. The whole process was excellent and extremely efficient. Great communication and Champagne was delivered exactly on time. Thank you to Basketcase team. Would not hesitate to order again!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBasketcase
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Chris E

Chris E

  • 3 reviews
  • 1 like

They were awesome and did everything I asked them to

published

They were awesome and did everything I asked them to. The delivery was on time the products were well appreciated the people were thrilled to bits and that is all we asked for

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBy Phone
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Great customer service

published

Keep in loop at all stages of delivery. Recipients loved the presentation and contents particularly the quality and freshness of the fruit. Would highly recommend and use again. Great customer service.

Customer Service
Product Quality
Return Claim MadeNo
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Mary

MaryMetropolitan Adelaide, SA

Thank you Complete Basketcase Team

published

My daughter-in-law just received her basket I sent for her 40th Birthday. Thank you so much to the team for their help, service and prompt delivery. My daughter-in-law just loved the Surprise Chocolate Bouquet.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn line Melbourne
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Rochelle

RochelleGreater Melbourne (Metropolitan), VIC

So glad I found you

published

Thank you so much for the wonderful hamper I ordered for my mums birthday. So unique compared to other sites and the fact you can add and replace items makes the baskets/hampers even more personalised. Having ordered this from overseas, I loved the updates provided re delivery, it gave me peace of mind. I will definitely use again and will recommend to others.

Customer Service
Product Quality
Return Claim MadeNo
Michelle

MichelleGreater Melbourne (Outer), VIC

Excellent Service

published

thanks for the wonderful service, ordering was so easy, and delivery time was as stated on the website. Our work colleague was extremely happy with the quality of the gift.

Product Quality
Return Claim MadeNo

Fantastic Service

published

Thank you for your wonderful service, ease of ordering and delivering ahead of schedule - no guarantee of next day delivery, but you did it :-). The gift made it in time for my brother's birthday. Thank you, will certainly use your company again.

Product Quality

The reviewer stated that an incentive was offered for this review

i recomm

published

I have often used the Complete Basket Case. I am always assured of top quality products, reasonable pricing and reliable delivery. The staff are friendly, competent and helpful Thank you!

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