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Steph
- 2 reviews
Beautifully presented gift
We ordered a new born gift for our grandson and my daughter said it was beautifully presented and was thrilled with the contents.
It was easy to order and got delivered within 4 days.
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Jackie
- 2 reviews
Excellent service
Within 10 minutes of placing my order, a lovely lady from this company contacted me because I had written "Happy Birthday" on the delivery message. I had not paid the extra postage to be able to choose the delivery date, but they still wanted to make sure that the delivery date suited the birthday. Very caring! My Dad was very happy with his birthday present. This is the second time I have ordered from this company and very happy both times.
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GREAT SERVICE & PRODUCTS
Thank you very much for the awesome products and great service you provide.
So happy with the fast delivery and my sister was very happy with her gift.
Thank you
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Tamara S.Murray Region, NSW
Great products and service
I chose my own gifts to put into a delivery for my daughter's 21st birthday. Great choices, great quality and easy to use site. Defintely recommend to anyone looking for a delivery gift service.
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Margaret H.Sydney, NSW
Great service
Thank you for the quick delivery before Easter. My daughter was over the moon. I’m in Sydney and she’s in Melbourne, cut off by Corona. It let her know I’m thinking of her and gave her a morale boost.
I had trouble selecting from your huge range of lovely baskets.
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KerrieGoulburn Valley, VIC
Best thing ever!!!!
I recently purchased 3 gift baskets for my children living interstate and I was absolutely blown away with the quality of the product. Price is very reasonable and very impressive how the baskets/hampers are presented.
The Complete Basketcase should be very proud of their product and service.
I will definitely be buying from from you again.
Thanks so much for making our 2020 Easter a little more happy.
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Happy familySouth East Queensland, QLD
Excellent Service and Products
I ordered a customised basket for my son who lives in Melbourne for his birthday. The site was easy to use and the product list offered great choices and reasonable prices. The order was placed on Thursday 2nd April and I asked for it to be delivered the next day, a Friday hoping that his unit complex would accept the parcel during his absence at work so that he could have it before the weekend and on his actual birthday. After ringing my son at work, Harry from the Customer Service Team delivered the basket himself directly to my son at home...Read more
. He was very happy and I was blown away by the commitment of the organisation to both the recipient and to me, the customer. We live in Brisbane and I will recommend the service and definitely use it again. Thanks, Harray and The Complete Basket.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
*****Great international service. Easy to use site, great value and customer service goes above and beyond*****
I ordered the Take Time Out basket with a few additional items for my elderly aunt and uncle in Australia. I live in the UK. The website is very easy to use, great choice of items to "add on", and an easy payment process.
Unfortunately a few days after I ordered the basket, we got some sad family news regarding my uncle's passing and I contacted via email (time difference) BasketCase to ask if they could delay delivery.
Within an hour, and outside AUS office times, Kerry (Melbourne office?) called me at home with her condolences and advised sh...Read more
e would try to stop delivery but from the system, looked like it was already with courier for delivery that day. Honestly I couldn't ask for better customer service. Kerry called my auntie, explained and gave her condolences. I know that this small act of kindness from your customer service team has put a smile on my auntie's face at this sad time and I'm pretty sure she'll be delighted with the hamper. Thanks again Kerry!Similar opinion? Write a review on ieatwords.com.au!
RoxyjgGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great service
Fast reliable service. Beautifully presented & recipients was thrilled to receive it. Will definitely recommend this company & intend on using them again in the future. If you are looking for value for money, don't hesitate.
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Greg M.Richmond-Tweed, NSW
Fantastic and Speedy Service
I arranged a hamper for my daughter on the Gold Coast. It arrived from Melbourne overnight! She loved it and I am very impressed with the helpful staff for phone support and the very speedy delivery (without paying for express !)
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V.LindSouth Australia
Very happy
Used this service for the first time, was extremely happy with the ease of ordering, the constant updates of my order, the price, everything really . Will definitely use them again .
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Best Service Ever
First time I've ever used The Complete Basketcase and definitely will do so again.
My order was delivered on time and was what I had ordered. Recipient most pleased. Thankyou
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- Verified customer
Great service
I made an order from abroad and didn’t know what to expect. The whole process was excellent and extremely efficient. Great communication and Champagne was delivered exactly on time. Thank you to Basketcase team. Would not hesitate to order again!!
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Chris E
- 3 reviews
- 1 like
They were awesome and did everything I asked them to
They were awesome and did everything I asked them to. The delivery was on time the products were well appreciated the people were thrilled to bits and that is all we asked for
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Great customer service
Keep in loop at all stages of delivery. Recipients loved the presentation and contents particularly the quality and freshness of the fruit. Would highly recommend and use again. Great customer service.
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MaryMetropolitan Adelaide, SA
Thank you Complete Basketcase Team
My daughter-in-law just received her basket I sent for her 40th Birthday. Thank you so much to the team for their help, service and prompt delivery. My daughter-in-law just loved the Surprise Chocolate Bouquet.
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RochelleGreater Melbourne (Metropolitan), VIC
So glad I found you
Thank you so much for the wonderful hamper I ordered for my mums birthday. So unique compared to other sites and the fact you can add and replace items makes the baskets/hampers even more personalised. Having ordered this from overseas, I loved the updates provided re delivery, it gave me peace of mind. I will definitely use again and will recommend to others.
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MichelleGreater Melbourne (Outer), VIC
Excellent Service
thanks for the wonderful service, ordering was so easy, and delivery time was as stated on the website. Our work colleague was extremely happy with the quality of the gift.
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Fantastic Service
Thank you for your wonderful service, ease of ordering and delivering ahead of schedule - no guarantee of next day delivery, but you did it :-). The gift made it in time for my brother's birthday. Thank you, will certainly use your company again.
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The reviewer stated that an incentive was offered for this review
i recomm
I have often used the Complete Basket Case. I am always assured of top quality products, reasonable pricing and reliable delivery. The staff are friendly, competent and helpful Thank you!
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