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Chris E.Garran 2605, ACT
Happy with Service
Camera lens came in good time. Satisfied with the quality of the lens. Easy to find on the online store. Great range available and at really good prices. Thanks Toby deals.
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AkbarMetropolitan Adelaide, SA
Thank you Toby Deals. I got my item on time and the qualification is perfect.
It is perfect. I got it on time. Toby Deals is a nice supplier for any products especially for electronic one. I like my mobile phone and I suggest you buy your item by Toby Deals.
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Kon K.Greater Melbourne (Metropolitan), VIC
FANTASTIC SITE
Fantastic range and easy navigation throughout the site. Delivery on time, exactly as promised. The phone came extremely well packaged .Fantastic phone for that price.Would recommend phone and Toby Deals to anyone.
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McDuckMelbourne
- 5 reviews
Dishonest. Don't buy from them.
Purchased a phone through their website. No communication and emails received, so emailed them after 4 days, asking about status.
3 days later received reply, stating their goods arrived damaged (yeah right), and out of respect to their customers they don't want me to wait and went ahead cancelling my order, and a refund to be given within 3 business days.
So I ordered phone from Kogan meanwhile, since I lost 7 days with this crap company already.
5 business days later, still no refund in my PayPal, so I emailed them again.
2 days later received email, telling me my order has been processed, even though they confirmed its CANCELLED.
Wrote them back and said its not ok and requesting me refund....Read more
Not wanting to wait 3 days again, I decided to open a PayPal dispute, amazing how quick the replies and the refund came thereafter, with one day three replies and money back. Lost 2 weeks with these clowns. They probably selling things they don't have in stock and holding on to your can until it's back in for delivery. First time buying from them, and will not be using them againSimilar opinion? Write a review on ieatwords.com.au!
Mark AndersonSouth East Queensland, QLD
Got it.
Phone arrived late this afternoon all setup and working well a day early. Happy with all aspects of purchase happy to use Toby in the future got to go and play some more.
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SaraPerth, WA
- 3 reviews
Faulty phone but they say it's fine
I have a Xiaomi M9, it lasted 2 months before becoming faulty. Phone would get so hot it switches itself off, battery would last one hour and headphone jack would sometimes connect. They say it's fine now I have to pay to get it back. Why would I sent a perfectly good new phone away for over a month, if it's fine. Will never purchase products from them again
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ShannonPerth, WA
- Verified customer
Incredible!
The Weebill S is amazing and so easy to balance! This product delivers on what it promises. It's perfect for my Panasonic GH5s and I have been able to achieve beautiful, smooth shots. I am completely satisfied with this quality product!!!
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SivaSydney, NSW
- Verified customer
Good service
Hi
You need to wait at least 10 days but good to get after been waiting. Deals are ok not cheap. They don’t have store in Australia, initially you need to contact by mail
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kadoublenSydney, NSW
- Verified customer
Good shopping place
Found Tobydeals on google, nice website, navigate the store is easy, price is good, the post is fast... .
The range of products is good, they even have audio recorders like zooms. bought a gimble and some SSD, satisfied. :)
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ChrisGreater Melbourne (Inner), VIC
Disgraceful company. Blatant thieves.
Had order an item in late January 2020 and tracking said it had arrived. It never did. After multiple attempts to contact them as well the courier company they use, Aramex, they both act like they don’t know what has happened to my order and pretend to be investigating. It has been 2 months since the order was placed. They have stolen almost $700 from me. Do not trust this company or the courier company they use including Fastway in Australia.
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Poor service so far.
Website support ticket system doesn't work on Firefox.
Still waiting on products to arrive. Despite being home the entire week due to COVID-19 virus outbreak, no delivery has been attempted despite tracking page saying multiple deliveries have been attempted.
Submitting a ticket through Paypal has yet to garner any results either. I'm honestly not hopeful that I'll ever get my product, and right now I just hope that I can get my money back.
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Samsung A51
Good phone, but this Chinese version. Need to use the adapter for charging. Any way they will provide the adapter. Shipping was good, but after I order it take 3 days to get an update.
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Matheus M.Sydney, NSW
- 2 reviews
It was perfect
I was afraid to buy at first, it was cheaper than the other sites and I didn't know if it was trustful. But it worth, my cell arrived in Sydney in 7 days.
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Carina LutkeSydney
- 2 reviews
Received product
I was worried because it was cheaper than the other websites, but I decided to give it a try. Delivery was quick and my mobile arrived perfectly packed, with English settings available and adapter for Australia. I would recommend Toby Deals and would use them again.
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- Verified customer
Fraudulent seller
After reading several bad reviews on trustpilot I thought I would send a quick email of to Toby deals to make sure the item was in stock and fully functional in Australia.
Their pricing was incredibly low compared to everywhere else.
I placed the order on Friday and come Monday evening get a review stating that my order had been cancelled and I would be getting a refund.
I thought wth I didn't do this and can clearly see the money had cleared. So I sent an email and they responded that the stock they had all arrived damaged and it would be some time before they get more so they cancelled it.
The product is still eup on their website with an inflated price.
...Read more
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Speedy Delivery
This is the second time i have used Toby Deals and for the second time they have delivered my product order as requested and on time. The order process is easy and i am confident in dealing with this supplier.
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Easy to use and real
Navigating through the store is easy with clear instructions. Site also offers a range of selection, from affordable to luxury. Bought a mobile phone, arrived quickly and with no damage,
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Graeme.sunrim
- 2 reviews
Not bad, bit smaller than expected, but still nice.
The watch is great. Shipping is fast as well.
The only disappoint thing is the price dropped right after I brought it.
Even cheaper than the "one day special price". Apart from that everything else is good
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Nicely Done Toby Deals
good price and amazing product, packaged with care, shipping tracking also available what more to ask? most surprised was shipped from HK to Sydney within 3 days under a pandemic? now that's something
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TerrySouth East Queensland, QLD
- 2 reviews
Received the Camera with no problem. Would Recommend Toby Deals.
I was worried about the bad feedbacks but turns out they are trustworthy and the item came earlier than expected date. I would recommend Toby Deals and would use them again.
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Questions & Answers
Mel Basked
How long does an order usually take to process? Will I even be receiving my goods that I have paid for?
2 answers
My order from Toby Deals was submitted on a Friday morning and a courier delivered my product just 5 days later (air express from Hong Kong). However, from the time I submitted the order there was absolutely no communication from Toby Deals so I had no idea what was happening with my order. It was only when the courier arrived that I knew it was OK. One thing to aware of is that the product I ordered was actually a US version with a power plug adapter and as it is not Australian stock I seem to be unable to register it for warranty purposes so I may have to cross my fingers that it continues to work properly for the next 2 years.
Thankyou I purchased a phone at around 8 yesterday morning, its status is still saying "processing" so just freaking out a little hope I haven't paid so much money for something I won't receive. I have never purchased something that has taken so long to be processed.
Phillipasked
I had an issue with a dyson V10 which I bought from Toby Deals last September 2022, I tried to email Toby last week, virtually impossible to obtain a RMA, someone from Toby helped and got us a RMA. I emailed with the issue, follow their instructions to check, clean the dyson but same result after, one red blinking light which we had reported back to them. We tried emailing them 4 times during the week just to seek a response. So far, no one had either acknowledged or responded to our emails. Seems very disappointing, what else can we do?
2 answers
I had tried contacting RMS case team for the past week 4 times. Unfortunately, no reply to our issue of for the Dyson V10. Just wondered when they will come back to us, we will wait and see.
No response from Toby Support so far. We end up buying a replacement battery from Dyson and now working well. For warranty purposes, THINK TWICE before one buys from TOBY Deals. We end up paying for a replacement battery, VERY DISAPPOINTING!!!
Tuan buiasked
how long post to Australia nsw 2141
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