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Reviews

(916)
(144)
(29)
(24)
(166)
  • Product Quality
    4.6 (1,039)
  • Return Claim MadeYes (82) · No (984)
  • Shipping
    4.4 (878)
  • Warranty Claim MadeYes (49) · No (1,005)

Reviewer Photos & Videos

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Chris E.

Chris E.Garran 2605, ACT

Happy with Service

published

Camera lens came in good time. Satisfied with the quality of the lens. Easy to find on the online store. Great range available and at really good prices. Thanks Toby deals.

Product Quality
Shipping
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Akbar

AkbarMetropolitan Adelaide, SA

Thank you Toby Deals. I got my item on time and the qualification is perfect.

published

It is perfect. I got it on time. Toby Deals is a nice supplier for any products especially for electronic one. I like my mobile phone and I suggest you buy your item by Toby Deals.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedMobile
See all answers

The reviewer stated that an incentive was offered for this review

Kon K.

Kon K.Greater Melbourne (Metropolitan), VIC

FANTASTIC SITE

published

Fantastic range and easy navigation throughout the site. Delivery on time, exactly as promised. The phone came extremely well packaged .Fantastic phone for that price.Would recommend phone and Toby Deals to anyone.

Product Quality
Return Claim MadeNo
Product PurchasedXiaomi Redmi Note 8

The reviewer stated that an incentive was offered for this review

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McDuck

McDuckMelbourne

  • 5 reviews

Dishonest. Don't buy from them.

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Redmi Note 8 64GB / 4GB
See all answers
Mark Anderson

Mark AndersonSouth East Queensland, QLD

Got it.

published

Phone arrived late this afternoon all setup and working well a day early. Happy with all aspects of purchase happy to use Toby in the future got to go and play some more.

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A50

The reviewer stated that an incentive was offered for this review

Sara

SaraPerth, WA

  • 3 reviews

Faulty phone but they say it's fine

published

I have a Xiaomi M9, it lasted 2 months before becoming faulty. Phone would get so hot it switches itself off, battery would last one hour and headphone jack would sometimes connect. They say it's fine now I have to pay to get it back. Why would I sent a perfectly good new phone away for over a month, if it's fine. Will never purchase products from them again

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedXiaomi Mi 9
See all answers
Shannon

ShannonPerth, WA

  • Verified customer

Incredible!

published

The Weebill S is amazing and so easy to balance! This product delivers on what it promises. It's perfect for my Panasonic GH5s and I have been able to achieve beautiful, smooth shots. I am completely satisfied with this quality product!!!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Siva

SivaSydney, NSW

  • Verified customer

Good service

published

Hi
You need to wait at least 10 days but good to get after been waiting. Deals are ok not cheap. They don’t have store in Australia, initially you need to contact by mail

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 11
See all answers

The reviewer stated that an incentive was offered for this review

kadoublen

kadoublenSydney, NSW

  • Verified customer

Good shopping place

published

Found Tobydeals on google, nice website, navigate the store is easy, price is good, the post is fast... .

The range of products is good, they even have audio recorders like zooms. bought a gimble and some SSD, satisfied. :)

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedgimble_moza air 2
See all answers

The reviewer stated that an incentive was offered for this review

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Chris

ChrisGreater Melbourne (Inner), VIC

Disgraceful company. Blatant thieves.

published

Had order an item in late January 2020 and tracking said it had arrived. It never did. After multiple attempts to contact them as well the courier company they use, Aramex, they both act like they don’t know what has happened to my order and pretend to be investigating. It has been 2 months since the order was placed. They have stolen almost $700 from me. Do not trust this company or the courier company they use including Fastway in Australia.

Shipping
Return Claim MadeNo

Poor service so far.

published

Website support ticket system doesn't work on Firefox.

Still waiting on products to arrive. Despite being home the entire week due to COVID-19 virus outbreak, no delivery has been attempted despite tracking page saying multiple deliveries have been attempted.

Submitting a ticket through Paypal has yet to garner any results either. I'm honestly not hopeful that I'll ever get my product, and right now I just hope that I can get my money back.

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedGoogle Pixel 3a

The reviewer stated that an incentive was offered for this review

Samsung A51

published

Good phone, but this Chinese version. Need to use the adapter for charging. Any way they will provide the adapter. Shipping was good, but after I order it take 3 days to get an update.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Matheus M.

Matheus M.Sydney, NSW

  • 2 reviews

It was perfect

published

I was afraid to buy at first, it was cheaper than the other sites and I didn't know if it was trustful. But it worth, my cell arrived in Sydney in 7 days.

Product Quality
Shipping
Product PurchasedXiaomi Redmi Note 8

The reviewer stated that an incentive was offered for this review

Carina Lutke

Carina LutkeSydney

  • 2 reviews

Received product

published

I was worried because it was cheaper than the other websites, but I decided to give it a try. Delivery was quick and my mobile arrived perfectly packed, with English settings available and adapter for Australia. I would recommend Toby Deals and would use them again.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

  • Verified customer

Fraudulent seller

published
Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedXiaomi Mi 9T
See all answers
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Speedy Delivery

published

This is the second time i have used Toby Deals and for the second time they have delivered my product order as requested and on time. The order process is easy and i am confident in dealing with this supplier.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedAmazon Kindle Paperwhite
See all answers

The reviewer stated that an incentive was offered for this review

Easy to use and real

published

Navigating through the store is easy with clear instructions. Site also offers a range of selection, from affordable to luxury. Bought a mobile phone, arrived quickly and with no damage,

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Graeme.sunrim

Graeme.sunrim

  • 2 reviews

Not bad, bit smaller than expected, but still nice.

published

The watch is great. Shipping is fast as well.
The only disappoint thing is the price dropped right after I brought it.
Even cheaper than the "one day special price". Apart from that everything else is good

Product Quality
Shipping
Product Purchasedcasio proteck watch

The reviewer stated that an incentive was offered for this review

Nicely Done Toby Deals

published

good price and amazing product, packaged with care, shipping tracking also available what more to ask? most surprised was shipped from HK to Sydney within 3 days under a pandemic? now that's something

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedXiaomi Mi Box
See all answers
Terry

TerrySouth East Queensland, QLD

  • 2 reviews

Received the Camera with no problem. Would Recommend Toby Deals.

published

I was worried about the bad feedbacks but turns out they are trustworthy and the item came earlier than expected date. I would recommend Toby Deals and would use them again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSony A5000
See all answers

The reviewer stated that an incentive was offered for this review

Page 1 of 64

Questions & Answers

Mel B

Mel Basked

How long does an order usually take to process? Will I even be receiving my goods that I have paid for?

2 answers
Mike C
Mike C

My order from Toby Deals was submitted on a Friday morning and a courier delivered my product just 5 days later (air express from Hong Kong). However, from the time I submitted the order there was absolutely no communication from Toby Deals so I had no idea what was happening with my order. It was only when the courier arrived that I knew it was OK. One thing to aware of is that the product I ordered was actually a US version with a power plug adapter and as it is not Australian stock I seem to be unable to register it for warranty purposes so I may have to cross my fingers that it continues to work properly for the next 2 years.

Mel B
Mel B

Thankyou I purchased a phone at around 8 yesterday morning, its status is still saying "processing" so just freaking out a little hope I haven't paid so much money for something I won't receive. I have never purchased something that has taken so long to be processed.

Phillip

Phillipasked

I had an issue with a dyson V10 which I bought from Toby Deals last September 2020, I tried to email Toby last week, virtually impossible to obtain a RMA, someone from Toby helped and got us a RMA. I emailed with the issue, follow their instructions to check, clean the dyson but same result after, one red blinking light which we had reported back to them. We tried emailing them 4 times during the week just to seek a response. So far, no one had either acknowledged or responded to our emails. Seems very disappointing, what else can we do?

2 answers
Phillip
Phillip

I had tried contacting RMS case team for the past week 4 times. Unfortunately, no reply to our issue of for the Dyson V10. Just wondered when they will come back to us, we will wait and see.

Phillip
Phillip

No response from Toby Support so far. We end up buying a replacement battery from Dyson and now working well. For warranty purposes, THINK TWICE before one buys from TOBY Deals. We end up paying for a replacement battery, VERY DISAPPOINTING!!!

Tuan bui

Tuan buiasked

how long post to Australia nsw 2141

1 answer
Carmelo A.
Carmelo A.

Took less than a week for me (Vic)

Get an answer from our members and Toby Deals representatives

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