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Reviews

2.8

22 reviews
5
(3)
4
(5)
3
(4)
2
(4)
1
(6)
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Cameron

CameronMetropolitan Adelaide, SA

  • 11 reviews

Not the best but will do

published

Since buying this for my business a month or so ago it's been playing up more than working. 'Out of range' and actually not allowing incoming phone calls because of it means a loss of business to me. Googling the issue to see it it is a quick fix made me realise it's a very common problem and probably a defect of the phone!? Not impressed. I'll be steering clear of this brand when I purchase another to replace this!!!

Purchased in October 2021.

Nothing but trouble

published

Since buying this for my business a month or so ago it's been playing up more than working. 'Out of range' and actually not allowing incoming phone calls because of it means a loss of business to me. Googling the issue to see it it is a quick fix made me realise it's a very common problem and probably a defect of the phone!? Not impressed. I'll be steering clear of this brand when I purchase another to replace this!!!



Date PurchasedMay 2018
Jeja

JejaNSW, 2217

  • 25 reviews
  • 1 like

Does what it says on the box

published

Needed an easy to use handset for an elderly grandparent suffering from dementia and almost deaf so had to be very easy to use. Very happy with the purchase as the device is sturdy, easy to hear and notice when it rings and sound is very good. Yes it is chunky but for someone with dementia and visual impairments it is just what is needed. Happy to recommend

Date PurchasedOct 2017
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Ursula

UrsulaHarrington

Its good enough to us. We are pensionaer and understand and use this phon succesful.

published

That phon working succesful for us. We are happy with them. Working good. Easy to handle ecspecily for older People. Phonbook easy to use to.
Das Telefon wirkt gut. Wir sind damit zufrieden. Ist gut zu bedienen speziell für aeltere menschen mit seh-und hoerproblemen. Also können wir es bestens weiter empfehlen.

Date PurchasedMar 2016
HCM

HCMBrisbane

Poor range

published

Purchased sse35 after many years of happy service from a SSE27. The difference is astounding. The SSE35 declares itself "out of range" at about 15m from the base station (same location as previous base station) Basically the phone transmission range is about 1/4 of the previous model and cant be used outside the house. Really not suitable given we live on acreage. Unfortunately it has taken a couple of months to determine that it was not "user error", but the nature of the product. Unbelievable!

Date PurchasedOct 2017
Aberfeldy

AberfeldyAU

  • 9 reviews

Not userfriendly

published

The phone works perfectly on outwards calls but it is impossible to receive a call or a message.
The manual is incomprehensible and it is impossible to get it to work properly, despite many attempts.
On that basis, it has to be classified as not fit for purpose and therefore junk.

Date PurchasedDec 2016
chris

chrisnorth tamborine

How to put the ringer on

published

Good big letters for oder generation. Nice and loud with the booster function. Very happy with the phone.
Its good for the older generation, but they cannot unfortunately ring the phonebook selections because theres too
many steps to do that. The price was in relation to the functions of the phone ok.

Date PurchasedApr 2010

Lousy Product

published

Have trouble with volume, hardly hear caller. Phone rings pick up to answer goes straight to leave message. When going back to point of purchase they do not want to help, they tell you only 1 month warranty with them,Won't refund your money. Don't buy, do not buy this Product.

Date PurchasedMar 2017
John Carson

John CarsonSydney

  • 4 reviews

Terrible interface

published
Date PurchasedMay 2016
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No Speed dial

published

Bought the phone for elderly parent who is hearing impaired. No problems so far... is able to hear clearly without wearing hearing aids. However... to make ph calls easier to make...discovered there is NO SPEED DIAL!! The process to locate the stored ph number to make a call is so labour intensive for the elderly...you would be quicker to put the number in yourself. This process needs to be easier for the elderly...such a great ph in other aspects... but seriously needs SPEED DIALING!!

Date PurchasedJan 2017

We have 4 phones and only one will ring

published

Darn useless phones. Brand new and we are having heaps of trouble with them.'Can only get one phone to ring. Manual useless. We purchased 2 x handset and one extension. Tried everything and cannot get them to work. On the phone that does ring we cannot change the ring tone or the volume - we are missing calls all the time.

Date PurchasedOct 2016
lily

lilytoowoomba qld

not able to have handset 2 with incoming call volume

published

handset 2 unable to make ring in volume and delete t coil. am I able to return to good guys retail store for more
ease of tuning in phone. have no further comments to make. have no further comments need your reply and assistance. hoping for help or do I return product. lillian field

MMR

MMRNortheast, VIC

  • 5 reviews

Excellent Phone

published
mavmarek

mavmarekWollongong

  • 4 reviews

Crap phone

published
Frustrated Dyson Owner

Frustrated Dyson OwnerSydney, NSW

  • 7 reviews
  • 5 likes

Great phone

published

I have a hearing impairment this is the only brand phone I can hear on. I have had this model for a while now, I have had no problems with it, I find it easy to use, its great having the announce caller feature, I no longer answer annoying overseas telemarketing calls. I find it easy to use and I would buy again if I needed to. I am in process of purchasing one for my mother as she also has hearing problems.

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wendyprzygoda

wendyprzygodaBoonah

  • 9 reviews

A little disappointed with a brand I have trusted for many years

published

I have always purchased Uniden cordless phones as they have always had a good range (we live on acreage), were reliable and also had a headset connection. I am however a little disappointed with the SSE35. I purchased this model as my hubby is starting to need to use glasses for close up reading and also needed something with a loud ringer as we want to hear it down at our shed. So from that perspective, the phone is great however the downside is that the speaker on the handset is always a little distorted and the phone has poor battery life. I am hoping that Uniden can fix these issues as my daughter has the same handset and has also given me identical feedback.

John .O

John .O

  • 2 reviews
  • 3 likes

Trickle Charge

published

Purchased what we thought was a good looking phone, however not aware it takes 15 to 20 hours to charge, they call in Trickle Charging. Unfortunately after 24 hours of Trickle charging our handset was dead as a dodo only raising enough energy to advise 'battery low charge handset'. It makes you wonder if you had a long conversation on this handset, how many hours would you have to wait for it to recover for another phone call. Uniden should try to improve it's battery charge arrangement as it's one of few phones which has a decent size handset.

Anne

AnneMelbourne

  • 2 reviews

Good vs Bad

published

Phone book to difficult for my 91 year old father to access.
Also, I cannot find a speed dial function to get around this problem.
Large numbers are wonderful for elderly and the end button a clear reminder that you need to do this!

bigalgeorge

bigalgeorgeWaihi Beach

  • 17 reviews
  • 16 likes

Attractive phone, let down by sub-par performance

published
1 comment
bigalgeorge
bigalgeorge

Great but 1 draw back for visually impaired

published

We bought this for a visually impaired person and based our buying on the 'look/feel' of the phone and apparent ease of use. Also, on the marketing that it was for visually and hearing impaired users. Overall quite happy with the performance of the phone and ease of use. See 'cons' for a significant drawback for us.
- large black numbers on white background make it easy for user to see without glasses, simple to use answering machine.
- it takes 6 (SIX!) key presses to access the numbers in the phonebook. For visually impaired users, this is not really ideal. Many other phones have a button on the keypad that takes you straight to the phonebook. At the very least, make it the first option in the menu.

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Questions & Answers

Carl J.

Carl J.asked

SSE35

What is auto talk button for.

No answers
Carl J.

Carl J.asked

SSE35

When I lift phone when it rings it stops
Ringing.

No answers
Carl J.

Carl J.asked

SSE35

When I take handset from charger phone
Stops ringing.

1 answer
Uniden
Uniden A.Uniden

Hi,

Please send through an email to our customer service team on [email protected] who will be able to assist you further.

Thank you

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