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WridgWays NSW, Tomago
- NSW, Tomago
- Verified customer
Items Damage, Insurance massive delays on going
We moved from a 4 bedroom house at Medowie N.S.W to Brisbane and had Wridgways as the movers etc.
On pack-up we requested them to be careful but they just didn't seemed concerned and even said "don't worry insurance will cover" etc. on arrival and over the next month as we unpacked we discovered damage to a high range HD tv, damaged quality wooden furniture bed dresser etc, dents to refrigerator etc etc. Initially when we raise these issue was meant with "you signed" the acceptance when unloaded etc. and we still haven't un-packed many boxes a...Read more
3 comments
Hello Nigel,
Followed your advice and as suspected zero outcome, no feedback or contact of any kind.Of note after repeated phone calls (+ emails) to the person handling the insurance claim was finall... Read more
y advise that the claim would be in our bank account on thursday 31oct. Again after 4+ months of delaying action and excuses etc. it wasn't.
Just of note the pick-upstaff at 'Widgeway Tomago' were good. But On the delivery side at Brisbane..... shameful to say the least and on the administration side ie. insurance/claims etc. It wouldn't s... Read more
urprise me that they are working for another company because they are a professional embarrassment boarding on incompetent. Sorry but the facts are the facts.Similar opinion? Write a review on ieatwords.com.au!
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WridgWaysWridgWays
Hi Ian,
Thank you for bringing this to our attention. We're very sorry to hear that your moving experience hasn't been a positive one. Can you please send your contact details to CustomerCare@wridgw... Read more
ays.com.au and we can have a team member look into this for you and follow up with regards to your Insurance claim. We truly do appreciate you taking the time to leave your feedback so that we can improve our service moving forward.