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JimmySydney
- Verified customer
Great if you got time, money and love listening to stories
I purchased a rice cooker from Xiaomi Australia in May 2018, also trading as Ausmall Xiaomi Australia. There was no feedback on estimated delivery date, status of the order etc from them after the purchase was made on their website.
After contacting them few days later I was advised I should have the item delivered within two weeks. I contacted them again after three weeks since the purchase and I was advised the item is yet to be restocked and would take till end of June 2018 for the item to be delivered.
I trusted their words and waite...Read more
d till early July 2018. I contacted them again and this time they advised the item has arrived at the Custom and will be shipped to me as soon as it clears the Custom. I again contacted them at end of July 2018 and I was advised the item is yet to be restocked and it will be shipped to me ASAP after 3 to 4 weeks. I learnt my lesson this time and I requested a refund and yet there is more the learn from them. I have not heard anything back from them on the request for refund and I’m in the process of reclaiming the money via PayPal, the only saving grace in this whole saga.Similar opinion? Write a review on ieatwords.com.au!
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