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1 question from our users
Penny Chenasked
Hi, I just bought it but I have a question. When it's on isn't the white stuff with knife spinning? Cause my is not and it's nothing coming out just all stuck in the tube. Is my machine broken? If it does. I'm so bad luck.
2 answers
Hi Penny, you could have bought a dud - it happens. Just return it with your receipt to the place of purchase and they should replace it. We've had heaps of use out of ours and when it's working it turns simple frozen fruit into the creamiest ice cream ever - hope this helps. Cheers, Beth
Yes id say u do have a dud.id return it for another one...have u checked its all screwed in properly and locked in
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