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Reviews

4.7

97 reviews
5
(85)
4
(3)
3
(3)
2
(1)
1
(5)
  • Value for Money
    4.4 (16)
  • Product Quality
    4.6 (16)
  • Return Claim MadeYes (0) · No (15)
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Reviewer Photos & Videos

Pirouette

PirouetteAU

  • 2 reviews
  • 1 like
  • Verified customer

Very valuable service - love it!!!

published

It is fantastic to have a convenient way to shop locally, get fresh and good quality produce and avoid the supermarket duopoly....the service is incredibly responsive (I had a problem with a particular function on their website, and they fixed it within a day of me reporting it). They are incredibly responsive. I love that the goods come in boxes rather than loads of plastic bags. Very happy with yourgrocer :)

Very poor customer service

published
1 comment
YourGrocer
YourGrocerYourGrocer

Apples the way apples should taste, quality produce without leaving home.

published

No driving. No parking, No crowds. Creating an account, navigating around the site, selecting produce and placing my order was way too easy. My suburb was added to the delivery run last week and my first order was delivered last night - already I am planning my next! Exceptional quality and I know I am supporting Aussie Growers and small business. I cannot rate this service highly enough. Thanks Yourgrocer.com.au team. Oh, did I forget to mention the apples tasted like apples?



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  • Verified customer

Honestly the best thing to happen to grocery shopping!!

published
Wendy

WendyMelbourne

  • 2 reviews

Absolutely Fantastic so happy I found you

published

Had my first delivery on Saturday and what a wonderful experience. Booked a time slot between 5pm and 7pm, at 6pm was notified that the delivery was on its way which is great you are not left hanging and waiting. Within 30 minutes it was delivered effortlessly and wow the produce was soo fresh. Looked like it had just been picked. Can't recommend this service enough. Thank you Your Grocer you are the best :)

This service is brilliant

published

My money goes to local farmers and small business instead of large corporations. Not only that but we get fresh produce really quickly for an unbelievably low fee. Love your work!

GemGem

GemGemMelbourne

I have my weekends back!!

published

This service is fantastic!! I have my time back on the weekend and I don't have to drag my 18 month old around the market! I love that I can still get all my produce from my much loved places.
Thanks!

Crafty_kezz

Crafty_kezz

  • 2 reviews

A fantastic service for a young growing family

published

I love this service. I can get local produce delivered to my door. I have a small child and another on the way so knowing I can get fresh local food without leaving the house has really been a god send. Sometimes things don't come delivered as expected but Yourgrocer has always offered replacement or refund each and every time. They also take on my feedback and encourage me to continue giving it. I value this service highly!!

Heidi

HeidiMelbourne

So perfect and so easy

published

Absolutely fantastic and I would recommend this to anyone. Being a new mum I don't have much time any more to do a grocery shop. This has saved me so much time and the food is delivered straight to your bench! Amazing!!!

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Moge

MogeMelbourne

Amazing service. Saves time and money. Best of all it supports local shops!

published
Jules

JulesMelbourne

Fantastic

published

I had been housebound for 3 days with food poisoning and this service was amazing. I ordered in the morning, it arrived the same day in the afternoon. I only bought a little to try them out but ordering was easy, the quality was great, and I'm glad this exists. I love supporting local businesses but don't always have the time to go everywhere, but this makes it unbelievably easy!! Thank you.

Great service!

published

The quality of the fruit and veg was excellent. So convenient and lots of times available for delivery. Any substitutes were well considered (usually the same item, just a different brand). No plastic bags was great.

AnnieG

AnnieGMelbourne

  • 2 reviews
  • Verified customer

Love this service.

published

Awesome service. Has saved me so much time going to the shops. I love not having to take my small children to the shops, yet still being able to support my local favourites.

Great Service

published

A very polished, professional and friendly operation - i have watched the offering improve and evolve over the last 9 months and i am sure it will continue to do so. Very convenient for family shopping.

Great service! Will be recommending!

published

Such a fantastic service! When you are flat out busy running your business and a crazy household it's great to know you can order items to have on hand for a quick dinner saving you the effort of going to the local shops and making life even more stressful than it already is!!

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Nothappyjan

NothappyjanMelbourne

  • 8 reviews
  • 2 likes

The Absolute Worst - from a loyal customer

published
3 comments
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Lina

LinaAdelaide

Deli staff not knowing how to slice cold meat

published

I would like the staff in the service deli to be instructed on how certain cold meats should be sliced

Better than going yourself

published

Love it! I've been a market shopper for years, but my grocer is as good as going yourself, all my usual shops / stalls but without the hassle, parking, people and time. Great app to order with and perfect service.

Sprout girl.

Sprout girl.North Melbourne,Melbourne

This is a lifesaver!

published

When it's difficult to get groceries due to child minding, illness, or anything that keeps you housebound, this is a perfect solution, and having the option to get what you need with a minimum of fuss, and with excellent care and quality, it's the kind of venture that should be both applauded and supported! Fabulous!

andrealj

andrealjMelbourne

Time is money - Your Grocer saves both

published

I've been a Your Grocer customer since July 2016. This Service saves me so much time as I am car-free. I love that I pay the same for my shopping as if I did it myself, with just a small delivery fee, and I can even pick who provides my fruit & veg.

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Questions & Answers

Drew

Drewasked

Hi, I have just been introduced to your grocer. I have had a look at meat prices across the various butchers and find that they are much higher than local supermarkets and significantly higher than ALDI. Im wondering if you have super specials on meat at any time as this is when I might consider buying. Is there a category for specials or an alert service such? Many thanks Andy

1 answer
YourGrocer
YourGrocerYourGrocer

Hi Andy,

Welcome to YourGrocer!

The meat prices from our butchers do vary from ALDI and the big supermarkets. It depends which butcher you purchase from though, we have higher and lower end butchers to chose from. We’d be happy to recommend one to suit your needs, you can reach out on chat or call us on 1300 851 343.

We do have a 'specials' filter in our sidebar under 'Category'. Here there a number of meat specials that are marked in orange print.

All of our specials and prices are up to date on the website although I love your idea about an alert service. I'll pass this suggestion onto our team.

Thank you so much for getting in touch.

Isla

robyn

robynasked

What areas in Nsw do you deliver to??

1 answer
YourGrocer
YourGrocerYourGrocer

Hi there!

Sorry for the late reply! We currently deliver to the following postcodes in Sydney: 2204, 2130, 2049, 2042, 2048, 2044, 2205, 2206 & 2203.
Have a great day!

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