Zodiac TRi Series Salt Chlorine Generator Questions & Answers

Hi Andrew, my best guess it would be the chlorinator cell is finished. My new Zodiac Tri Large Chlorinator Unit lasted about the same amount of time, with what I understand was a 3 year warranty on the cell. My display unit was doing odd readings, low salt light flashing and error message etc. I took the control unit (as requested) into the place of purchase, was charged a fee and told it wasn't the control panel/circuit board, and more than likely was the chlorinator cell, and then asked to bring that in. To cut a long story short, I'd rather cough up blood than deal with that particular Zodiac dealer again, so I took the cell to another local supplier, who tested it and was deemed as no longer working. The replacement cell corrected the display issues and is all working fine again. Check online and ebay etc though, you can get absolutely screwed with 'genuine' or non genuine aftermarket prices from local suppliers. And good luck with any dealings with Zodiac Australia .. their customer service and consumer guarantee knowledge is appalling.

Thanks very much. I agree it is most likely the cell, I believe they are saying it is the PCB because they do not wish to honour the warranty on the cell. I live in NZ so not so easy to deal with it as the supplier is in Australia.

Good Morning,
In order to ensure that the issue is rectified as quickly as possible, have you eliminated the pump as the cause of the power tripping? To do this, you can plug the pump directly into the power point instead of through the chlorinator. Once you have confirmed whether it is the pump or the chlorinator that is at fault, we can look at either or both items and find out what the cause of the tripping is.
Aquamech Services Pty Ltd in Woolloongabba Brisbane specalises in chlorinator and pump repairs. We repair most of the faults on the circuit boards saving our customers hundreds on having to buy new ones. If you want it yours looked at give us a call on (07) 30677956.
Kind regards,
Luke Harper
Electrical Technician
Aquamech Services Pty Ltd

Good Morning,
There are many variables involved with chlorinators which means a few different reasons for coming up with output fault. We have many different chlorinators coming in with this issue and it is something that can be easily rectified.
Aquamech Services Pty Ltd in Woolloongabba Brisbane specalises in chlorinator and pump repairs. We repair most of the faults on the circuit boards saving our customers hundreds on having to buy new ones. If you want yours looked at give us a call on (07) 30677956.
Kind regards,
Luke Harper
Electrical Technician
Aquamech Services Pty Ltd

Hi Bruce,
Aquamech Services Pty Ltd in Woolloongabba Brisbane specalises in chlorinator and pump repairs. We repair most of the faults on the circuit boards saving our customers hundreds on having to buy new ones. If you want it yours looked at give us a call on (07) 30677956.
Kind regards,
Luke Harper
Electrical Technician
Aquamech Services Pty Ltd

Thanks Luke for repairs. My problem was very efficiently handled and despite the distance problem the chlorinator was back in service in 19 days - and the return trip from Brisbane was 14 days (not surprising given the high demand due to Covid 19)

Good Morning,
We have many chlorinators coming in with this issue and it is something that can be easily rectified.
Aquamech Services Pty Ltd in Woolloongabba Brisbane specalises in chlorinator and pump repairs. We repair most of the faults on the circuit boards saving our customers hundreds on having to buy new ones. If you want it yours looked at give us a call on (07) 30677956.
Kind regards,
Luke Harper
Electrical Technician
Aquamech Services Pty Ltd

Thank you. The delay fuse is blown and there appears to be one faulty component on the pc board. I will check back with the customer.

Hi Shellie,
Measure the length of the plates. The Tri compact is 46mm. Mid is 76mm and large is 105mm. I strongly suggest that you buy a Denoria USA plated cell. Chinese made cells are a bit cheaper but don't last. We have Denoria plated cells in stock at our workshop at our business Aquamech Services in Woolloongabba, Brisbane. We can ship australia wide for $13. Call us on (07) 30677956
Kind regards,
Luke Harper
Electrical Technician
Aquamech Services Pty Ltd.

Hi Starganderfish,
I think you power supply requires repair. Our business Aquamech Services can repair it for you for between $250 and $330. We are located in Woolloongabba, Brisbane. Give us a call on 30677956.

Good Morning Brad,
Have you found an answer to your problem yet?
It is possible that there is a fault in your power supply. This is an issue that we come across fairly regularly and is easily rectified.
Aquamech Services Pty Ltd in Woolloongabba Brisbane specalises in chlorinator and pump repairs. We repair most of the faults on the circuit boards saving our customers hundreds on having to buy new ones. If you want yours looked at give us a call on (07) 30677956.
Kind regards,
Luke Harper
Electrical Technician
Aquamech Services Pty Ltd

Thanks but I live in Sydney l will check my connections

Good Morning Andy,
Did you find out what 'Aucun Debit' meant? Apparently it is French for 'No Flow'. This an issue that we come across regularly and is easy to rectify.
Aquamech Services Pty Ltd in Woolloongabba Brisbane specalises in chlorinator and pump repairs. We repair most of the faults on the circuit boards saving our customers hundreds on having to buy new ones. If you want yours looked at give us a call on (07) 30677956.
Kind regards,
Luke Harper
Electrical Technician
Aquamech Services Pty Ltd

Good Afternoon Michael,
Have you found an answer to your problem yet?
It is possible that there is a fault in your power supply. This is an issue that we come across fairly regularly and is easily rectified.
Aquamech Services Pty Ltd in Woolloongabba Brisbane specalises in chlorinator and pump repairs. We repair most of the faults on the circuit boards saving our customers hundreds on having to buy new ones. If you want yours looked at give us a call on (07) 30677956.
Kind regards,
Luke Harper
Electrical Technician
Aquamech Services Pty Ltd

Tighten the electrodes, we just did the same thing

Good Afternoon Ken,
Have you found an answer to your problem yet?
Aquamech Services Pty Ltd in Woolloongabba Brisbane specalises in chlorinator and pump repairs and would be happy to look at your unit for you. We repair most of the faults on the circuit boards saving our customers hundreds on having to buy new ones. If you want yours looked at give us a call on (07) 30677956.
Kind regards,
Luke Harper
Electrical Technician
Aquamech Services Pty Ltd

The average lifespan of a cell is 3-5 years. If you have it for more than 3 years, then you may need a new one.

My cell’s only 1 year and 8 months old. Is it possible that I will need a new one?

have you cleaned you cell with acid?.
if not do so.

these days more than 2 years from a cell at 70 percent output you are doing well. if you are running high load than that they can die a lot sooner.

High pressure pumps can cause the plates to crack as well.

3 speed pumps help as well not only they save you power the lower pump speed stops fatigue crack in the plates as well.