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Reviews

4.6

1,123 reviews
5
(886)
4
(134)
3
(16)
2
(19)
1
(68)
  • Product Quality
    4.8 (555)
  • Return Claim MadeYes (8) · No (586)
  • Customer Service
    4.8 (502)
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Jane

JaneSouthwest, VIC

  • 2 reviews

Fantastic Service and Amazing Flowers

published

From start to finish the process was easy to do over the phone.
Even with our current situation the lady on the phone was kind, polite and got the order done quickly and very professional.
Certainly used them again.



1 comment
1300 Flowers
Customer S.1300 Flowers

Hi Jane! Thank you so much for the lovely feedback. We're delighted to hear it was an easy and fast experience :)

fantastic range of flowers

published

well organised -well informed- beautiful flower arrangement fantastic service -satisfied customer.
thanks made her day special.will use this company again as they can be trusted to deliver
as promised.give it a go tell me i am wrong.

1 comment
1300 Flowers
Customer S.1300 Flowers

Thanks Bill - were so glad you had a great experience with us! We would love to assist you in the future!



Kiama

KiamaIllawarra, NSW

Excellent service

published

Have used this company a few times and the recipient on the receiving end, have always been pleased, with what they have received, very close to the photos of products, advertised on website .

1 comment
1300 Flowers
Customer S.1300 Flowers

Thanks Kiama - were so pleased to hear you loved our product and service!

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Everything worked well

published

The website was easy to use and the flowers were delivered on the day and the recipient was delighted, they sent me a photo, the flowers were just as the website described

1 comment
1300 Flowers
Customer S.1300 Flowers

Thanks Marian - So pleased to hear of your great experience!

Charleliz

CharlelizSouth East Queensland, QLD

Beautiful

published

Arrived on time flowers were beautiful great communication
Would use them again was so easy to use the online booking service as well. The Australian natives were stunning mum loved them

1 comment
1300 Flowers
Customer S.1300 Flowers

Thanks Charleliz, so glad you had a great experience with us! We would love to assist you in the future!

1300 Flowers 100% Top Service & Friendly.

published

Very highly recommend 1300 Flowers, very impressed with complete service. Beautiful flowers. Was happy I was able to phone my order & was kept up to date with delivery details etc.

1 comment
1300 Flowers
Customer S.1300 Flowers

So pleased to hear our friendly staff could assist you Lorna!

Great Service

published

Great service. Very speedy delivery. I was very impressed at how easy it was to navigate through the website to access the items that I was after. Especially in these times where we are restricted in who we can visit, this made it so much easier and convenient to buy flowers for my sister for her birthday.

1 comment
1300 Flowers
Customer S.1300 Flowers

Thanks so much Dan! We are happy to have assisted you with your order.

Very good

published

I would have preferred to place my order by phone, but this wasn’t possible. The website proved to be fairly easy to negotiate, I only had to repeat the order once! As you will guess I’m not very Internet savvy. The recipient was delighted with the gift so assume it was as advertised though she didn’t mention receiving the chocolates!

1 comment
1300 Flowers
Customer S.1300 Flowers

Hi Christina, We are so pleased to hear you are happy with our service! If it happens that the recipient did not receive the chocolates ordered, let us know and someone will follow up for you :)

Critical5293

Critical5293Greater Melbourne (Outer), VIC

  • 3 reviews

Absolute perfection

published

I have used 1300 Flowers twice recently and each time was greatly impressed by their professionalism, courtesy and attention to detail. It is very easy to order from their website, there is plenty of choice, they keep you advised regarding the progress of your order right up to and including delivery. This is a first class service and I wholeheartedly recommend them.

1 comment
1300 Flowers
Customer S.1300 Flowers

This is such a lovely review! Thank you so much, and we look forward to helping you with your next order!

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Janice Taylor

Janice TaylorSydney Surrounds, NSW

This was a wonderful gift, seeing we are so far away & isolated

published

I have never sent flowers before by this company, would do so again should I need to, our daughter was thrilled with both the flowers and chocolates. Thank you,Janice Taylor

1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you so much for your lovely review, Janice! So happy we were able to help bridge the gap!

Will reuse you many times

published

Fast delivery and beautiful flowers one lot was for my daughter who was struggling with work and she still bought our groceries the other was to a great friend for just being her a beautiful lady

1 comment
1300 Flowers
Customer S.1300 Flowers

Such a wonderful review, thank you so much Cheryl!

Richard

RichardSydney, NSW

Outstanding!

published

Delivery was completed very quickly after order was made. Quality of product was very high. Ordering over the net is very easy. Pricing by comparison to other vendors is very competitive.

1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you so much for your great review, Richard!

Great service provider, very authentic and well mannered.

published

Organised website and 100% service was delivered on time. I have used service twice and response from recipient was excellent. Will keep using their services in future. Great offer and deals.

1 comment
1300 Flowers
Customer S.1300 Flowers

Hi Shayan! Thank you so much for the lovely feedback. We're delighted to hear it was an easy and fast experience :)

Robyn Hoe

Robyn Hoe

  • 2 reviews

Great service

published

The girl who took my phone order was polite, friendly and helpful. Couldn't have asked for better service. The recipient told me the flowers were lovely, and they were delivered as promised.

1 comment
1300 Flowers
Customer S.1300 Flowers

Hi Robyn! Thank you so much for the lovely feedback. We're delighted to hear it was an easy and fast experience :)

Terence

TerenceWide Bay-Burnett, QLD

Such a professional and trouble free way to send flowers.

published

Have had many dealings with this company and have had 100% of service every time,
Delivery has always been on the day that was chosen and have had great compliments from the recipients in regards to the beautiful arrangements of the flowers, thank you so much.

1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you, Terence! We are so pleased that you choose us for your flower delivery needs, and thank you for this lovely review!

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Christine T.

Christine T.Perth, WA

Ticked all the boxes

published

We're were very happy with the outcome. Flowers arrived within the specified time limits, and we received good feedback from family recipients. The website was user friendly and the choices of flowers/vases/cards and add-ons were more than adequate.
Would thoroughly recommend this website.

1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you for such a wonderful review! We are so happy to hear that you found everything to be of such a high standard!

Val

ValMurray Mallee, SA

A great way of keeping in touch

published

As we are unable to visit our daughter for her birthday we are still celebrating in a different way. She was extremely appreciative of them. Delivery service is fantastic. Thanks

1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you so much for your lovely review, it's wonderful to hear we've been able to help bridge the distance!

I do not use Facebook

I do not use FacebookSydney, NSW

  • 2 reviews

Very satisfied with the service

published

Very satisfied with the order. From the time I made the phone call to place the order for the flowers through to receiving the notification of the delivery was great.

1 comment
1300 Flowers
Customer S.1300 Flowers

Thanks so much for your great review!

Rachel

RachelSydney, NSW

  • 2 reviews

Super easy to order :)

published

Super easy to order, delivered on time, beautiful flowers, just a little pricey... but when it's an occasion that you can't do without flowers being sent, great website to use!

2 comments
1300 Flowers
Customer S.1300 Flowers
Rachel
Rachel

Thanks so much for your reply, greatly appreciated. Overall, i was extremely happy with 1300 FLOWERS :)

Wonderful service

published

Flowers were fantastic and delivered as requested. I very much appreciate this service. I certainly would highly recommend this business to whoever is looking for beautiful flowers at reasonable rates. Highly recommend

1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you so much for your amazing review! Such wonderful feedback to read!

Page 3 of 57
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Questions & Answers

Sarah A

Sarah Aasked

My order was not delivered. I’ve emailed customer service and heard nothing. Please provide an update ? Thank you. Order Receipt/Tax Invoice
Order Ref: MZNJO
Date Paid: 28/07/2018
PAID
1300 FLOWERS Pty Ltd
ABN: 90 127 045 845

1 answer
1300 Flowers
Customer S.1300 Flowers

Hi Sarah, We have been in contact with you about your order. Our courier has confirmed it was delivered and left at the front door at 1.12pm. I'm really sorry for any confusion this has caused. I will give you a call today to confirm this.

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