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Reviews

4.7

90 reviews
5
(78)
4
(4)
3
(2)
2
(1)
1
(5)
  • Customer Service
    5.0 (7)
  • Timeliness
    5.0 (7)
  • Job Satisfaction
    5.0 (5)
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MelH

MelHGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great service

published

Fantastic service from booking a free quote to the guys collecting my junk, I could not be happier and very reasonable with their pricing. I would definitely use these guys again and i would be happy to recommend them to any one who has junk to get rid of.

Customer Service
Timeliness
Job Satisfaction
Jill

JillPerth, WA

  • Verified customer

So Quick and easy!!

published

Thank you Troy from got junk in Perth WA. I was sent a txt with estimated time of arrival. He was here exactly on time.Gave me a price and cleared the items really quickly. All with a great attitude and smile!
I would definitely use them again!!!

Customer Service
Timeliness
Job Satisfaction
Tika

TikaSouth East Queensland, QLD

  • Verified customer

Awesome service with a smile

published

1800 Junk in Brisbane were awesome, loads of communication beforehand and during the job, fair pricing and the guys worked very hard. Spa removal done, now to build a bar :-) The entire deck even got mopped afterwards.

A+++ customer service and professionalism, they certainly went above and beyond.

Customer Service
Timeliness
Job Satisfaction
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Anne

AnnePerth

  • 3 reviews

Prompt efficient service

published

Troy arrived very punctually, assessed my junk and had it whisked away within minutes. It was also easy to book an appointment and to change that appointment. I would be happy to use 1800-Got-Junk again when I next have stuff to get rid of.

Customer Service
Timeliness
Job Satisfaction
EmmaLou

EmmaLouSouth East Queensland, QLD

  • 16 reviews

Angels!

published

I was nervous about this, I'll be honest. The fact that they have to assess the items on site and the unknown factor of the cost had me worried.

But there was no need as the cost was very reasonable; two friendly, professional blokes turned up, after phoning and texting beforehand to let us know they were on their way, told us not to worry about anything and moved a large couch and our queen sized mattress in a matter of minutes.

I can't recommend these guys enough (thanks to the two Coorparoo movers).

Customer Service
Timeliness
Job Satisfaction
Felipe D.

Felipe D.Perth, WA

Great service and friendly staff

published

Very punctual and helpful staff. Being able to book anytime is great. The staff was very helpful and friendly. I would totally recommend if you need to de clutter your life!

Customer Service
Timeliness
mark b.

mark b.Greater Melbourne (Outer), VIC

Just the best service

published

Oli arrived we went through the junk i had assembled right this would be about 3/4 load
advise cost I was happy with the price
Sim arrives a few minuets latter They got stuck in right away next thing i know hey Mark we are all done
Wow top blokes TOP SERVICE

Customer Service
Timeliness
Peter B

Peter BGreater Melbourne (Outer), VIC

  • 2 reviews

Highly Recommend

published

Awesome customer service was start to finish! Richie was bang on time ... lovely to deal with and done in a few minutes! Would definitely use this service again. Extremely convenient!

Jason and Eric.

Jason and Eric.Greater Melbourne (Metropolitan), VIC

  • 3 reviews

Not cheap. But great service. Very impressed.

published

Karyn on the phone was so sweet. Started the experience off very nicely.

Keernan and Shooter arrived on time and called to advise estimate which was just as well as new tenant had left all his crap as well. They nicely took out our stuff only and took pics accordingly.

Look it wasn’t cheap but all involved have made it a really simple process and for that I’m grateful.

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Easy!

published

Booked online this morning, received a call within the hour, lounge gone at midday. Friendly helpful people focussed on the customer. I’d recommend them and use them again in the future. Great no fuss service!

Kate Wilson

Kate WilsonGreater Melbourne (Inner), VIC

Unbelievable service!

published

I called only yesterday and was given an appt today. The boys arrived on time and went through the pricing for the junk I had to be removed. It's not cheap but the service is seamless and efficient. The 2 boys where exceedingly friendly, accommodating and fast. Nothing was too hard for them to remove - they even dismantled an enormous basketball hoop on a stand. 10/10 for UK boys Louis and Eliot. Excellent all round.

Steve

SteveGreater Melbourne (Metropolitan), VIC

Harry & Luke did a great job! Polite and courteous they worked hard

published

Harry & his partner Luke did a great job! Polite and courteous they worked hard and left my house a better place than it was before they came to clean it out

Pat W

Pat WGreater Melbourne (Metropolitan), VIC

  • Verified customer

Quick, professional service

published

The same morning that I placed the request the junk was collected.
Shooter and Peter B notified me of their estimated arrival time and they were quick, courteous and professional removing my junk.
Good work.

Greg H

Greg HGreater Melbourne (Metropolitan), VIC

Second Time Around....and so Excellent

published

Elliot and Peter came to us today and they were so personable, extremely efficient and quick. They took us through the pricing/quote process most professionally and were soon at work. We have used 1800-Got-Junk before and once again the standard of pick up and clean up was great. Will use them again.

John T

John TGreater Melbourne (Outer), VIC

Excellent Service - Highly Recommend

published

I had Peter and Sims come to my apartment and take some old furniture. Both gents were incredibly professional, taking me through the quote process. Pricing was both fair and reasonable, and the time to take my belongs was swift, with everything all over and done in approx 30 mins. I'll definitely recommend this service to others and will gladly use it again myself.

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Audrey M

Audrey MGreater Melbourne (Outer), VIC

  • Verified customer

Highly recommend!

published

Cam & Richard were amazing! They picked up our items today and were professional, quick, nice and patient. Pricing was fair and reasonable and I’d highly recommend them again and use them in the future! Thanks Cam & Richard!

Professional Service

published

This afternoon I had Eliot & Miguel come to my home to pick up some old furniture. They were both very professional and answered all my questions, a price was agreed upon & then they proceed to load the old furniture into the truck. I was impressed that they called to say that they were running late, they also gave me some coupons for the next time. I will surely be using 1800 got junk again.
Cheers Peta

Scott E

Scott ESydney, NSW

  • 2 reviews
  • 1 like
  • Verified customer

Excellent Service - will definitely use again

published

These guys are the best! Will use again - Prompt and great service - HIGHLY RECOMMEND!!!! They turned up - cleaned up and were very professional and helpful. Thank you 1800 - GOT JUNK

Angela

AngelaGreater Melbourne (Metropolitan), VIC

I wish everyone operated to this standard.

published

Everything delivered as promised. I've just had Oli and Cam team, quote, and collect at the same time.
These guys were friendly, professional, obliging, arrived on time, presented in uniforms.
They executed the removal of carpets and other items paying attention and respect not to scuff or mark freshly painted walls.
The communication from the company and the guys was perfect.
Cant recommend highly enough.

Got to love a group who deliver what they promise.

published

Booked the team to come quote (And remove our junk if I was happy with the quote) on Monday for a Tuesday appointment. The boys rang me to let me know they were on their way early Tuesday morning. They turned up on time, looked fantastic in their uniforms. Quoted and removed junk all within 20 minutes. Emailed receipt 3 minutes later. My team were Eliot and Barton- Thanks gents great service.

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Questions & Answers

Steph

Stephasked

Does anyone have an idea of what they will charge for a 2 seater sofa? I'd like to have some idea!

No answers
Bronnie

Bronnieasked

How much to remove furniture and stuff in Werribee?

1 answer
Paul
Paul

You'll need to ask the company, not the review site.

Get an answer from our members

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