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Alex P.Greater Melbourne (Metropolitan), VIC
- 5 reviews
I love 7 eleven and we need them in Adelaide
They always have what you want and you know the same thing is in every store. You also can't beat 1 dollar coffee
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Kat2705South East Queensland, QLD
- 26 reviews
Staff do not know how to use APP
Tried Using 7/11 fuel App .Locked in price.I gave credit card details and money was already taken from my account . Unfortunately, when I went to use the voucher for the first time the attendant looked at me like i was speaking a different language?? I nicely pointed out it needs to be scanned .He had absolutely no clue what to do . he said its not valid pay for your fuel i refused! He was not even interested when i showed him instructions on the app... i refused to pay again for fuel i had already paid for and said please try scanning i...Read more
t ...Bingo! It worked... Be aware Staff are NOT all trained they have no clue and then are rude and aggressive towards customers who have already paid! Be careful using the fuel APP locked in price you may end up paying again for your fuel plus u only have 7 days to use it from purchase.Similar opinion? Write a review on ieatwords.com.au!
Off food
Today we purchased a protein bar from the 7 eleven at morayfeild qld and the use by date was 15/8/15
Almost 18 months out of date and when we took it back there was no apology, said just get another one, we were like no way mate they are out of date we want a refund. The customer service at this place is terrible.
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Rooted
After the fuel lock app update, now it won't allow it to work on rooted devices.. I'm not unrooting just to use this app..
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Leon Zanon Chimenti
- 2 reviews
- 2 likes
Very careless Customer Service, rude and arrogant
Attendant charged me $4 dollar for a Hot Chocolate and told me that I put a shot of coffe and that was the reason, I would understand a dollar extra but $2 dollars? When complained the attendant just told me to never come back.his Name was Remon and he presented himself as store owner.
Store was on the Corner of Rocky Point Rd and Sandringham St at Sans Souci 2219NSW
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basilbrisbane
Rude staff-Jasmin at head office accounts
I had the unpleasant task of talking to a very rude and unhelpful lady by the name of Jasmin at their accounts department at head office. Jasmine did not want to go the extra mile to me as a customer that spends over $7000 per month with them on fuel and when i asked her to put me through to her manager,she said no and slammed the phone on me.It was their fault at a store when their terminals were down and she said go find another petrol station with terminals that work and i still told her i already filled up petrol and surely they can do a manual transaction on a 7eleven credit card?I will be taking my business some other place in future.
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GavoToukley
7-Eleven brand new store Toukley
Being local to this suburb, I have been eagerly awaiting the opening of this fantastic presented 7-Eleven store. With my 1st attendance this evening and only been opened it's 1st 12hours. I pulled in to fuel up with Diesel @ 10:35pm. I bypassed United at Budgewoi (1.12per litre) to try our 7-Eleven. But at (1.24per litre) I did not fuel up and chose just to shop inside for a coffee, Krispy Cremes donuts and a pie they were advertising. I walked up to the automatic doors which remained closed with no personal to be seen inside shop or counter...Read more
. I then hopped back in my car then noticed two girls fiddling behind the counter. So hopping back out the car the automatic doors remained closed. I gestured to the girls to come in. But they said counter only and proceeded to stick a sign on the autodoors. I pulled out of the store empty handed and disappointed which should have been an exciting grand opening experience a professional 24hr 7-Eleven store should surely deliver. Conclusion: For an opening special = Rip off fuel and rude staff. Back to 24hr Metro Budgewoi & Doyolson for me!!!Similar opinion? Write a review on ieatwords.com.au!
Scum
7-11 fuel app does not work. The staff have not been trained to use it. They are a scummy company that needs the ombudsman to come down hard on them and kick them out of Australia.
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Cas
- 2 reviews
- 2 likes
Customers are being ripped off!
There are no refunds and no matter how hard you try you are trapped by this app and the inability to use exact monies... its an absolute joke. Do not get caught in the trap
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erinSouth East Queensland, QLD
- 12 reviews
- 11 likes
- Verified customer
Absolute scam
You loaf your money on and then go to the store to pay for fuel and they have no idea what they're doing and laugh when it doesn't work. Ask for a refund and there are no refunds. Absolute joke.
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7 eleven fuel apl
I upload the app. They will ask a credit card details and automatically deducted to my card. When I go to 7 eleven to purchase my lock in price, he don't even know what sort of code he need to scan. Then said its not working and ask me to pay using my card. Then after a week I go to 7 eleven he said the app is not not working. I need to pay regular price again. Its totally scam.
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FelixCaloundra
- 20 reviews
- 28 likes
7-Eleven new fuel app is a scam BEWARE
I always buy my fuel every week from 7-Eleven so I downloaded the new fuel app lock in the price you have to put in your card details and it automatically takes money from your card.
I then went and filled up and then went in to get the app barcode scanned and the console operator does not know how to use the app and forces me to pay for my fuel so now I have been scammed to pay for my fuel twice. I ring customer service and he refuses to help me even after I get upset that I can not afford to the extra money.
BE CAREFUL ITS NOT ALL ITS MADE UP TO BE!
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no discountMelbourne
- 18 reviews
Seven eleven fuel usage
Every time i buy unleaded fuel from seven eleven i find that my car seems to drink it faster, than fuels bought from some other petrol stations, cannot prove this but its just an observation,.Any one notice this
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John406ADELAIDE
- 8 reviews
- 14 likes
7 eleven Phesants Nest
Recommend to avoid. Purchased fuel, used credit card which required signature. Attendant was rude and refused to let me sign the docket until instructed to... Also toilets at back are dirty and discussing (probably had not been cleaned for some time). No where near the standard of a road house rest stop.
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Hopeless, never go there
No toilet facilities. Why you go to a 7Eleven store when they don't let you use toilets even you or your children bursting. While all the other service stations like Shell, Caltex, BP, Metro even small private service stations have nice clean toilets for customers. Why not we should support and give business to them who providing us with the facilities at the time of urgent need. Go to a servo OTHER than 7Eleven at first place and get what you need. No need to try anymore as I have already tried so many but hardly find any with toilet facility available. Will never go to a 7ELEVEN store again.
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Jason2626Sydney, NSW
- 3 reviews
Worse than Terrible
The term 'service station' does not apply to 7 Eleven. When I was denied access to 7 Eleven's toilet, even after I'd paid for petrol and groceries, I decided to boycott them.
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Joshua
- 3 reviews
- 18 likes
Will not let customers use their toilet facilities
What sort of organisation is this ? They have toilets but yet they say they don't have one - as they are not allowing customers to use them even if you buy something from them - disgusting we should all stop buying petrol from them
1 comment
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Questions & Answers
Leith R.asked
Has anyone used the Just Go card in Europe? How was it?
No answers
Joannaasked
Does 7- Eleven do cash out when you pay for something with Eftpos?
2 answers
Sure
Not all the time, depends if they have the cash to do it, as they carry minimum amount of cash in case of robbery and if a shift just started they may not have the cash in the till, they are not a bank. There is an ATM in all stores.
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Joshua
Have encountered the same issue myself - I was dying to use a toilet and they told me they don't have one - i then questioned the guy behind the cashier where they go for their own emergencies he said... Read more
we have toilets for our own use but not for customers .... From that day onward I will never walk into a 7 Eleven and give them any business of mine ... Have also been spreading the words to my friends and families not to support 7 Eleven