7-Eleven app sucks!! Have postmates delivering for them, instead of there own people. They ran my credit card for two bags of
Hot Cheetos that never got delivered. I was not given an option to choose from, and now I have to wait days to get refunded. Customer Service sucks as well, saying I'm calling South Central America time and not Texas time? Where is my refund!!!

It should have 0 star. Extremely poor customer service experience on my life! Counter guy has shown the unpleasant face. Not welcome the customer. I refilled my car petrol and bought the drink. He treated the customer like a beggar and shouting me. Definitely, he is so awful.
I think nobody want to pay for extremely low service. If never improve the customer service, bad luck for 7-eleven business.

Extremely poor customer service experience on multiple occasions- when served by Asian lady!
They advertise a different price outside compared to whats on the receipt. When challenged her, she is rude. Bad experience all the time. Bought sunglasses, side broke next day, she refused to exchange.

On rare occasions I have had to use the amenities in Woolaware and Wharoonga.
They were both a total disgrace. Filthy dirty and the toilets were smeared over everything. Also wet and dirty floor.
Please do something about them as totally unacceptable.

I fill up here most days, and the staff are always up beat. Clean facilities highly recommended Slacks Creek branch

Have gone to numerous 7 - Elevens to ascertain if the trend was the norm, and unfortunately, it is. Purchase fuel from these stations, service attendants, have poor demeanor, no people skills. Ask to use their bathroom, even after purchasing over $80 worth of fuel and goods, and told the bathroom is out of order, when pointing out the other attendant just used it, was told it is for staff only.

Coffee area is disgusting and unhygienic. Donuts are old and stale.

Highly recommend you avoid 7-Eleven, Poor Overall Business and customer service.

Never Again!

luckily the app has worked for me. i have saved a bit here and there but their fuel prices are not always the best . specially in the west. customer service is thumbs down. untrained staffs.

Installed app, locked in price for fuel, hubby went to fill car & attendant says price not locked in. Why would he be using the app if not locked in and had paid for it in advance.

Seriously I now hate you disgusting people, drive for hours, stop for fuel and no toilet. Want everyone to stop using these unAustralian organisation. Would give zero if I could.

I locked the petrol price at old price which is cheaper. Then after few days the petrol price went up and decided to put the petrol for the old price but when i show my voucher it shows no petrol was locked in. I really disappointed, its waste of time using this apps considering you have to pay in advance when you lock the price. I recommend to everyone never use this apps.

NOTHING has changed in the last 3 weeks (now 5/8/2018) - its still FILTHY. I don't understand why the coffee area in the 7 Eleven Petrol Service Station (near 4th Avenue), on Aerodrome Rd, Maroochydore, is always filthy at 6.30am in the morning. Extremely disappointing. It is not busy at that time, and would take 2 minutes every hour, to keep it clean. The 2 large door mats, at the front door, are also extremely grubby.

Absolutely terrible customer service. And no explanation with any of the errors. At one point I was left stranded at a 7-11 because I couldn't update the app until someone came and bailed me out. Useless app never works unreliable without countless login fails and unable to add or update cards.

I did not realise this until I went into 7 eleven the other day. I asked out of curiosity if I could add money to my myki card because I had run out. They said they could! They had this machine that somehow scans the card and you hand the money or credit card and its done! You do not have to visit a train station all the time so it is great for me!

Merrylands station is such a busy place and I’m sure people would love to come for $1 coffee and spent more on other things like sandwiches and drinks.

7 Eleven store is my reliable petrol friend, never been disappointed, staff is very friendly, petrol is of excellent quality, just wanted to say thanks to 7 Eleven staff for their great service!

Sometimes I buy their slurpees and they are quite good!

I use this app every third day as that's how often I need to refill my tank. It works flawlessly when I am receiving discounts below 4 cents a litre. Yes, as many have said, the system mysteriously 'fails' whenever the big discounts are on offer. Then i have to pay (which I can still do using my app balance, even though their computer can't apply the discount!). Then, following their FAQ, I furnish screenshot and email and... no response. No response until I threaten to contact the ACCC for false and misleading advertising. Then they respond with "we have applied the discount to your account". But there's no way to check transactions to see if it's been applied. Very dodgy.

Lime spider OAK which is only available at 7/11 is epic ... No too sweet and an awesome taste ..I have been buying this daily as its also not expensive at all... Sadly its a limited edition ... Please make this a regularly supplied drink

Hopeless app. Uploaded app with $80 when went to pay it doesn’t work. I had to wait 15 min. Very hopeless finally had to pay through the bank card. If you cannot manage it please do not make such apps. Please guys stay away with it