I had voucher for discounted petrol, shop keeper named Saji refused to accept it and he made me to pay to full amount. He was very rude and arrogant. The petrol price in other bunks and pertrol stations was $135.00 cents on 31st May 2022 but only this shop price was $167.00 cents. It is a daytime robbery. I do not recomend this shop for anyone. Will complain to consumer court as well about petrol price hiking.

7/11 - 17mile Rocks
Unexpected transaction decline. Offered to return with payment. Even boss offered to pay direct over phone. Manager was excessively rude and aggressive. Situation was handled poorly and with little regard for service. Manager was non approachable and was not open to compromise to resolve the matter.

I have visited the 7- Eleven on Hay St in Perth several times this year and I have always been greet warmly and found what I was looking for.

The 7-Eleven app provides frequent discounts and product freebies and the items have always been in stock and available.

Keep up the good work guys!

Every time I go into the 7 Eleven on Chapel St Prahran, I at times encounter a young blond woman who makes me feel like I am a thief, I ask for the cigarettes and she holds them back until my efptos transaction goes through. I am a professional and regular customer yet she behaves as if the cigarettes are gold and that I am about to steal them. Ridiculous and I have not encountered this behaviour anywhere else. Will be buying my cigarettes elsewhere from now on.

After using the fuel app to secure cheap fuel correctly there was a failure in the app and i was notified as such by there system. I had numerous emails over the following days providing the info to that i was sent and they are useless and wont fix the problem I missed cheap fuel, they cant provide one piece of service. Dont but their fuel as its as good a quality as the servce they provide. Dont expect help if you have a problem

I also filled up with unleaded at Green Point NSW on the 18.4.2019
The following day I managed to go 1k before the car shook and shuddered and finally stopped
Nrma finally got me going but also said that 7/11 and United are notorious for water/dirty fuel
In his experience fuel problems with cars are usually associated with those two brands

I don't like credit cards but occasionally I need one to do things like book a car or hotel.

I went into 7/11 in Australia and purchased a 7Eleven Just Go Card. The reason I purchased it is because it states on the packet and in the product disclosure statement it can be used "anywhere in the world". Once I loaded the card with funds I then used it to make a $50 purchase here in Australia.

My card was instantly suspended and all funds frozen. The reason, I used it in Australia which is where I live.

When I contacted customer support they refused to reactivate it unless I supply a scanned passport, a utility bill and the reason I bought the card.

Apparantly 7/11 doesn't think Australia is located "anywhere in the world".

I filled my car up with special unleaded on 11/03/19 at Greenslopes 7-11. My new car basically broke down a few kms later and the mechanic has said there is water in the fuel line. Has anyone else experienced this? What was the outcome when you lodged a complaint?

The food I bought for my gf was off I’m lucky I didn’t feed her the 3 month out of date yogurt . Also there is an Indian man there that likes to insult the way people look there facial hair and ask personal questions and make rude comments .
Usually the food is fine, but few occasions near death experience

Worst customer service from a lady staff this morning(1/2/2019).not something you would wanna face on the first day of a month.
I would have given a no star if there was an option.
While i was trying to show my fuel app for redeeming an offer on my turn.staff ignored me with an attitude and said "next please" to the person behind me in the que.
I said i haven't finished and requested to redeem the voucher on my phone.
She declined my voucher redeem request and said only one voucher per person
So should i pay for fuel first,then go back and stand in the que and pay for coffee?? What the hell is happened with that staff..never again i am going to use any service from this store.

I'm not going to waste my time explaining, I wasted already too much...
Bad, bad, bad experience.
Avoid this cheap people.

Company policy not to provide restrooms/toilets. Poor business practice. How is that a “service station” or appropriate “customer service”? Very disappointing.

I was in the Ferntree Gully store today to buy petrol. The non-Australian staff member started off by telling me I was beautiful and asked me if the name on my necklace was my actual name. He then proceeded to ask if I was married (I am) and did I have children. He told me his name (unprompted) and said he is there all the time. He asked why he hadn't seen me there before. The whole scenario was quite creepy and inappropriate considering I have never met him before. Needless to say, I couldn't get out of there fast enough and will not go back.

1. Nagging people to buy confectionary instead of letting people decide for themselves
2. Demanding that people prepay for fuel (which I subsequently oblige by buying only $5 and demand a receipt whilst paying on credit card then watch their face as you fill up). Another trick I use with these rude attendents is wet a $5 note in the wash bucket and stick it to the attendent's window that way they have to go outside to take it off of the window...
3. Deliberately delay activating the pump....(which is bad for busy days because customers line up and can't get fuel as quickly).

Cigarette brand advertised for $35.99.
Actual price charged for same brand $41.99.
How is this allowed? This is false advertising to customers shopping at 7-Eleven stores.