AEG T8DHE842B
MPN: T8DHE842B
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12 reviews · Statistics
Reviews
Ineffective dryer, inaccurate instructions, poor service
Purchased this expensive “top of the range” dryer ... it did not dry despite hours of running. Tried following instructions to increase the heat, made no difference. Contacted Electrolux, told we were not adjusting the settings correctly and sent written instructions. We followed the instructions to the letter - no better. We insisted on a technician to visit, Electrolux said we will be charged $190 for a visit despite it being a brand new machine. Technician came, couldn’t get it working. Senior technician came. Couldn’t get it working. Finall
... Read morey Electrolux realise that they are giving the wrong instructions. Electrolux don’t know how to operate their own dryers. Meanwhile we have had no dryer for several weeks and have wasted hours waiting at home for their poorly trained technicians to turn up. Poor Machine, crap instruction book, I’ll-trainer technicians and service personnel and VERY unhappy ex-customers. Don’t bother with AEG or Electrolux.
This clothes dryer does not dry your clothes - seems like others are experiencing the same thing
I called AEG a week after owning it because the clothes weren't drying, similar theme here with the comments from what I can see.. I was thinking there was something that could be done to fix the issue of my new clothes dryer not drying my clothes. I reset some settings with the lady over the phone to supposedly dry it better to no avail. I mean EVERY single time I put a load on I have to hang something back outside to dry because it is still too wet, mainly underwear and socks, today it was two towels that came out about 60% dry, I hung them b
... Read moreack out too ...AEG support have told me now twice "that is the specs that is in the manual that you purchased on page ___, it is not a traditional dryer and you will never get your clothes 100% dry with this type of machine"... I have never spent so much on a dryer and will never purchase AEG again. Check out the rest of the reviews, looks like everyone is saying the same thing about it. The one 5 star review here (I am certain they must have a vested interest in AEG) mentioned there is not lint or condensation in their laundry anymore, who cares about condensation when you can't dry your clothes with your brand new dryer that you purchased! Ive also sent them a follow up email with no response..
AVOID ALL AEG!
Purchased in mid 2018 from Domayne Auburn after being heavily promoted by the staff as being one of the better ones, european made (in Poland) etc.. It has stopped working (march 2022) while still in warranty (happens to be the wettest few weeks of the year so no option but to use the dryer). Contacted AEG who said the next avail service was 8 days away. We have young children and do 1 to 2 loads daily, 8 days is ridiculous. AEG service is terrible. I tried to escalate to Domayne who said the AEG rep wouldn't even respond to them. I got every e
... Read morexcuse available from AEG, terrible after market service once they have your money. Be very aware of this, Domayne do not enforce any SLA's on these types of suppliers, but are very happy to take your money and then push you to AEG for no service. Terrible experience!!! Avoid buying AEG generally.
worst ever dryer
aeg customer service nil dont respond to emails service call out repairs dont know how to fix have been waiting over 6 months for help, worst dryer i have owned doesnt dry clothes at all
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Absolutely worst dryer we've ever owned and one of the more expensive
This dryer came highly recommended from Harvey Norman and we thought we'd stick to the same manufacturer because we have the washing machine. Biggest mistake ever made!
It takes almost 1.5 hours to do 10 items of light clothing and can take up to 3+ hours for a load of towels. Absolutely ridiculous and completely impractical as it means you can only really do 2 loads a day because of the time it takes.
Basically, clothes don't come out dry - they're always a little damp and when you try to put them back in the dryer it won't start because of the sensor.
... Read more
Worst dryer on the market!!!
Don’t waste your money!!!!
This wold have to be the worst dryer on the market!!!! Takes 3-4 hours to dry clothes and sometimes after this amount of time the clothes still are not dry…
Rubbish
Brought on recommendation from Harvey Norman. Takes 3+ hours to dry clothes then they aren’t even all dry. Waste of money so mad at myself for buying both aeg washer and dryer
... Read more
Very disappointed
I just purchased a new 8000 dryer.
Is not drying clothes fully
Is switching of after 10 mins.
Have done everything requested in manual.
Nothing works.
Hi Trav t
We would like the opportunity to discuss the concerns you have raised with you. Can you please email me your contact details at [email protected] with ticket ref number 1089053
I look forward to hearing from you soon.
Broke down after 2 weeks
Bought this dryer from Harvey Norman in February in Auckland but only started using it this month. This is the first time I bought AEG product, I usually buy Bosch appliances which I never had any issues with. After two weeks had to call in service technician due to poor drying results and machine making unusual noises. Turns out condenser is faulty. AEG advised they don’t have this model in stock and I will need to wait 2-4 weeks for a replacement. That’s pretty poor customer service. I hope the replacement will perform better. I’m giving it 3
... Read more stars only because technician new what he was doing and was a nice guy. By way of an update, called AEG this week to check on progress. I was advised by a rude lady that they will not be replacing my dryer after all and I need to sort out my own replacement with Harvey Norman. I was shocked by her attitude and lack of care and customer service. AEG clearly doesn’t give a damn about their customers. After AEG gave me the finger, I called Harvey Norman who were great. They delivered a replacement the next day. However, the replacement has exactly the same fault as my first unit! It’s clear the whole line of these dryers have a manufacturing flaw but AEG are pushing them nonetheless! Needless to say I had it with AEG and unfortunately will have to call the nice people from Harvey Norman again to get a different brand. Will never buy anything AEG again. Changing rating to zero.Find out how AEG T8DHE842B compares to other Heat Pump Clothes Dryers
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Faulty design or production
I have had my dryer for nearly a year. I noticed that clothing was bunching up at the front of the dryer at the window leaving room at the back. This resulted in poor drying and wrinkles. I wrote email to AEG and called. Unfortunately they were dismissive and said that this was the design of the machine. That if someone came out, I would have to pay for a service call.
The explanation was that the sensors are in the front of the machine. My machine was level. However, I was able to improve the problem some by raising the front of the dryer in o
Hi Appliance Expert,
Leeanne from AEG here.
... Read moreWe are sorry to hear you are experiencing problems with your AEG appliance. If you wish to discuss this further please feel free to contact Leeanne at [email protected] Thanks Leeanne
Reliable, absolutely brilliant!
For a family of 5, we absolutely rely on our AEG washing machine and Dryer, both 8000 series. We purchased the heat pump version of the dryer. After some initial problems with earlier models, the AEG service & support team provided excellent support and offered us an outstanding solution. We could not be happier with our washer and dryer combo, great wash and soft clothes every time.
... Read more
My best friend this Winter!
This is my first ever dryer and its fabulous. It's an 8kg Heat Pump Dryer with AbsoluteCare System. It is easy to use, relatively quiet and does not generate dust around the laundry. It is new technology and has a 7 star energy rating. It has many different settings including wool, but I have only used two settings (Cotton and Mixed) to date and the clothes have come out dry and soft every time. The towels come out amazing! The water drained from the dryer goes directly into the drain so there is no mess. It came with a tray that sits under the dryer (on top of the washing machine) that is handy to rest the basket whilst filling/emptying. It wasn't cheap, but I am very happy with it so far.
... Read moreFind out how AEG T8DHE842B compares to other Heat Pump Clothes Dryers
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Questions & Answers
My AEG dryers belt broke after 12 months. My AEG washing machines plastic drum bits always fall out!! I Have been contacting AEG for the last 6 weeks and still no outcome! They sent out someone within 2 weeks who said it was the belt.... and have now been waiting 4 weeks for someone to get back to me?????? Trust it to be the one time when it’s rained every week so far! This is a joke. Having a young family and having to go to a laundry mat to wash my clothes and dry them when I have over 3000 worth of AEG appliances just over a year old sitting there. I’m about to take them back to Harvey Norman and tell them that AEG are waiting for there call to sort it out! What a joke! So much for 5 year warranty! ??
AEG, if you have nothing to hide you would publicise your responses here so prospective buyers can better evaluate AEG warranty service and resolution reached, including the time frame, I'm sure those posting would be happy to consent to this. These are not a cheap machine, a 5 year warranty is useless if the warranty support is lacking, or if they spend a significant amount of time waiting for repair/resolution of an issue. From reading here I'm left in doubt about the reliability and performance of the dryer. Unfortunately after reading these responses I'm leaning to the Miele or F&P items.
AEG dryers are rubbish. Stay clear of them.
Dont dry clothes, have to put on and timer override setting for everything at full heat. Kills the idea of having so many features when they are all useless.
I have had the tech to my place, he told me they are all the same.
They don't dry clothes on any settings.
I wish I had read the reviews and not listened to the sales guy.
Thanks. Think going Miele.
Excessive drying times, filter cleaned before every run
Run I. Set of bed linen queen size, top sheet, fitted sheet, pillow case, total wt. 1.8 kg Settings - cottons dryness +
Cycle time 0:42 mins, result unacceptable, wet required redrying
Run 2. Rerun fitted sheet + pillow case estimate 0.9kg setting cottons, dryness * (max)
Cycle time 1:15hr, result dry but with wet spots required air dry/equalizing
Run 3. Rerun top sheet estimate 0.9kg, settings - cottons, dryness * (max)
Cycle time 1:10hr, result- complete dry, folded & stored
Run 4. Miscellaneous Kitchen towels + table napkins, estimate weight <0.5kg, setting - cottons, dryness *(max)
Cycle time 1:22, result - dry but wrinkled
Review - drying times are excessive, machine will not dry loads specified, machine not fit for purpose
I need HELP
Hi Mustfixup
We would like the opportunity to discuss the concerns you have raised with you. Can you please email me your contact details at [email protected]
I look forward to hearing from you soon.
Thanks
Leeanne
AEG 1St Klasse Care team
Get an answer from our members and AEG representatives
Details
| Category | Heat Pump Clothes Dryers |
|---|---|
| Price (RRP) | $1,799 |
| Capacity | 8 kg |
| Energy Rating | 7 star(s) |
| Energy Consumption | 156 kWh per year |
| Features | Auto-Sensing, Child-Safety Lock, Lint Filter, Reverse Tumbling and Stackable |
| Door Hinge | Left and Reversible Door Hinge |
| Dimensions | 850 x 600 x 665 mm |
| Drying Programs | 10 |
| Manufacturer Warranty | 5 year(s) |
| Colour / Finish | White |
- GTIN13: 7332543541393
- MPN: T8DHE842B
Extra Information
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Hi Bonnita
We would like the opportunity to discuss the concerns you have raised. Can you please email me your contact details at [email protected]
... Read more I look forward to hearing from you soon. Thanks Nicole