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Julia GarnerSydney, NSW
- 2 reviews
unreliable
had a tradesman here to take images with his phone and then I rang the company and got an appointment
After numerous calls to Tim Goodall to which after each call he would say Ill get back to you ( and he never returned a call) On top of that when I rang the company on the due date I was told someone was coming there was no appointment booked for that day ! One response was that the tradesman had left who had taken the images with his phone I phoned another company and they were there the following day. I would not bother calling this company nor would I recommend them
3 comments
Thank you for your response but I couldn't wait any longer. I have since contacted another company and I am happy with their quote and Im proceeding with them
Mark O.AGC Roof Maintenance
No problem, thank you for the feedback Julia.
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notagcSydney, NSW
- Verified customer
Do Not Use AGC Roofing
Very quick to do a quote and turn up for job but after that they are impossible to pin down and come back to rectify ongoing problems. Lots of promises by receptionist but they just fail to come back. Worst tradesmen I have come across.
1 comment
Mark O.AGC Roof Maintenance
I am sorry to hear that you did not have a good experience with AGC Roof. It is unfortunate that you have decided to create an email address with agc in it to create this post and not use your genuine... Read more
email in order for us to identify you. However should you wish to contact us, we will be more than happy to resolve any problems you may have.Similar opinion? Write a review on ieatwords.com.au!
B BlackSydney, NSW
Gap between roof tiles and guttering
This was completed 2 weeks ago.
Tiles do not meet the guttering.
After a little rain it appears that the eves were inundated and fell to the ground.
Very dangerous.
Very disappointed.
...Read more
2 comments
Mark O.AGC Roof Maintenance
Hi B Black,
We do not recognize the building in your attached pic as a site we have recently worked on. If this is a genuine complaint please get in touch with our customer service team to resolve you... Read more
Mark O.AGC Roof Maintenance
It is very disappointing B Black that you have not removed your post despite the fact that your strata manager has explained to you that at the time you posted your pic and post, the works were not actually completed!
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Shocking customer service. Just terrible
Worst customer service I have ever dealt with. I was hung up on after numerous times to book in a time, which should not be difficult. It should not take 3 weeks to receive a response. When I phoned to make a time and quite frustrated, I was hung up on.
I had a new roof awning done by this business back in 2014 which is now leaking, so it goes to show their workmanship and customer service is down the toilet. Very unhappy customer. Would never use them again or refer them.
1 comment
Mark O.AGC Roof Maintenance
Hi Amy,
I am disappointed you have not removed this post as yet, As you are aware our Operations manager inspected your property and determined that the cause of the leak you had was not related to th... Read more
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Alex
- 5 reviews
Bad gutter cleaning service
Bad service from this company, we paid the money, they came and ''cleaned'' and when it rained the gutters were overflowing, it made no difference.
1 comment
Mark O.AGC Roof Maintenance
Hi Alex, Could you let us know what property this relates to? or call us on 8332 2886 and discuss what has occurred?
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Rate Highly + Recommend
AGC roofing were great to deal with. Prompt, polite and proactive in offering a number of alternative solutions! I have recommended them to my neighbours .
1 comment
Mark O.AGC Roof Maintenance
Thank you Daisy!
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Veera MSydney
Complete Solution !!
Mid summer 2017 Hailstorm had damaged my roof resulting in water leaking and also damaging the bathroom skylight. Most repairers would not help repair both and I was keen to have a 'complete solution' fix to both the roof tiles and the skylight. This was easily done by AGC and also ensured the spares ordered and fixed before Christmas 2017. Thank you,
1 comment
Mark O.AGC Roof Maintenance
You are very welcome, I am delighted we were able to find a solution to all of your roofing issues. Thank you for the kind review!
Regards
Mark
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Ingrid AAU
Turned up and happy with the end result
This was a small job and a lot of other companies didn’t even turn up when I put a request through! AGC were quick to give a reasonable quote. The guys who did the job worked quickly and professionally. I’m happy with the quality of the work.
1 comment
Mark O.AGC Roof Maintenance
Hi Ingrid,
I am very happy we were able to help you, thank you for your review!.
Warm Regards
Mark
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B.LSydney
Efficient and helpful service
I found this company to be very helpful, and efficient. They completed the work quoted and we've had no problems since!
1 comment
Mark O.AGC Roof Maintenance
Hi B.L, thank you for your review.
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Still leaking after 5 attempts at fixing the roof
I would not recommend this company as they have attempted to fix my leaking roof 5 times now over two years. The roof is still leaking and they are demanding payment. I told them when the roof is fixed I will pay. They replied with pay and then the warranty will be looked into. They don't respond to my numerous calls hence why it has taken over two years.
1 comment
Mark O.AGC Roof Maintenance
Hi "Shell"
Please contact me directly at [email protected] to discuss, if you do not identify yourself, I can not help you. AGC have been in business for over 30 years, completing over 100 service ... Read more
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KarlSydney
- 4 reviews
- 5 likes
Disgraceful business. Do NOT use them.
We contacted a few roofing companies in December 2015 to look at our leaking gutters and quote to have them fixed. The first company said they had to be completely replaced. The next said they could replace some and repair some. AGC said they could be fixed with some repairs and one extra downpipe added to ease the load on the existing downpipes. We chose AGC because they said it could be fixed with less work and therefore the cost was less than other companies.
We paid our deposit that was required and were told we'd be called in a week to h...Read more
5 comments
Mark O.AGC Roof Maintenance
Hi Karl
Please contact me directly at [email protected] to discuss, if you do not identify yourself, I can not help you. AGC have been in business for over 30 years, completing over 100 service cal... Read more
Hi Mark. Perhaps you should read the the review again. You were the one I spoke to in March and finally sorted it with. I mentioned your name in the review but ieatwords.com removes names. My review is honest.
Quite interesting. Yesterday I noticed an AGC ute park outside our house. I thought they were here to talk to us. It turns out my neighbour has had an outstanding issue with AGC for over a year now as well.
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DaniSydney
- 2 reviews
Professional and thorough service
I was instantly comfortable with AGC Roof Maintenance. Their quote was thorough and professional and they were easy to deal with. Good support from the team in the office and the work was carried out with a minimum of fuss.
1 comment
Mark O.AGC Roof Maintenance
Hi Dani, thank you for your review!
Regards
Mark
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Great Job on Two Separate Occasions
I've now used AGC Roof Maintenance on two separate occasions (2016 and 2017), and their work has been great. I did the usual of getting more than a single quote and found their rates very competitive, to your typical sole trader. The work was performed to my satisfaction. On the most recent occasion after replacing a number of broken tiles and a large sky light, they also removed a number of tennis balls blocking the down pipes and cleaned out the gutters using a leaf blower. Saving me a job on my "To Do" list.
1 comment
Mark O.AGC Roof Maintenance
Hi Oceanic, thank you for your review!
Regards
Mark
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Great service
I am surprised at the reviews here as I found them to be extremely professional to deal with.
This is the second time I have used them and they had to fix work that was supposed to be done by another contractor. I rarely recommend anyone but these guy's were excellent !
1 comment
Mark O.AGC Roof Maintenance
Hi Jim, thank you for your review! Regards Mark
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ToniMaroubra
Professional and reliable
AGC Roof Maintenance were recommended to us by a builder friend. Their estimator turned up on time, and provided photos of our roof problem along with the quote. The repairs were then carried out in a very timely manner. Overall they were very professional and easy to deal with. Their communication was also very good. I would definitely recommend them.
1 comment
Mark O.AGC Roof Maintenance
Hi Toni, thank you for your review! Regards Mark
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Jimmy RSydney
NEVER USE AGC, TERRIABLE COMPANY TO WORK WITH
Terriable company, have had nothing but trouble with them, they never turn up or no what's going on, been waiting months for work to be completed. Roof still leaking and every time someone comes it's a new roofer, who doesn't no what to do. BUNCH OF COWBOYS
1 comment
Mark O.AGC Roof Maintenance
Hi Jimmy,
Please contact me directly at [email protected] to discuss, if you do not identify yourself, I can not help you. AGC have been in business for over 30 years, completing over 100 service c... Read more
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No not use
Just down right terrible, words can not describe just how bad this company is.
The staff turn over is a joke you pay top dollar and in return get a very poor result.
Everyone in the office is a pack of liars DO NOT USE AGC.
1 comment
Mark O.AGC Roof Maintenance
Hi "little nicky"
Please contact me directly at [email protected] to discuss, if you do not identify yourself, I can not help you. AGC have been in business for over 30 years, completing over 100 s... Read more
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Avoid at all cost
This would have to be the WORST company we have ever dealt with! The person who gave the quote seemed fine. We accepted the quote and then it become an absolute disaster. Took 3 months to give a start date. They then never showed up. Numerous phone calls which no one ever returned. Atrociously rude and arrogant customer service. 6 months after accepting the quote these cowboys turned up. Only half did the job. Sub-standard shoddy work by people who couldn't string two words together without swearing constantly. Weeks later, following more emails they turned up and still didn't finish the work which we have now rectified ourselves! NEVER EVER USE THESE PEOPLE!!!!!
1 comment
Mark O.AGC Roof Maintenance
Hi Glenn
Please contact me directly at [email protected] to discuss, if you do not identify yourself, I can not help you. AGC have been in business for over 30 years, completing over 100 service ca... Read more
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AlexSydney
Do Not Use
Accepted a quote that was provided and have now waited three months for the work to commence. I emailed and called AGC daily, no one would return my calls, or advise when the work would be carried out, despite the fact the leak in my property continued to become worse. Save yourself the hassle and find a professional company to use, they are unprofessional and useless!!
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Do Not Use
Extremely disappointed. Took over 3 months to attend to the work, never returned my phone calls, emails, etc. job was not done right and they had to re-attend under warranty, another nightmare. Do not use them.
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Mark O.AGC Roof Maintenance
Hi Julia,
l be more than happy to schedule an appointment for you if you wish.It sound like we have not carried out any work for you, is that correct?. I am sorry Tim failed to get back to you regarding an appointment. Please feel free to contact me directly and I wil... Read more