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Sydney Tools NSW, Kotara
Worst ever get a refund and it takes 13 and on going to get the money back
Its now 13 days since I should have received a refund and well its not here yet overtime keep telling me it going to be done and processed but it never happens. Worst after service ever. Would not ever give them 1 star will not go back.
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Pathetic service and follow up
Kotara Store
Really pathetic customer service, I brought a mitre saw which did not have all the fittings that come standard with it,
Chased and chased for replacement, so many different versions of when its coming, who do you believe, none because they have done nothing
In my case if anyone asked my thoughts about this store, I would say avoid it, go to Total tools, or Bunnings
While I was at counter also over heard a customer ask a genuine question, and what did he get back a smart butt reply from a sales member. if that was me I would ...Read more
1 comment
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Lloyd
I have been shopping at Kotara branch for all my tools of late. Lloyd has provided me with great service and awesome deals. I recommend any tradie I can to go and see Lloyd.
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Find out how Sydney Tools NSW, Kotara compares to other Hardware Shops
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excellent customer service
Bought a dewalt 2 speed thickness planer from Kotara store. Best customer service from any of the tool shops I've ever visited. Friendly, knowledgeable and nothing was a problem to them. Thanks Joshua and the boys. Going back for the other workshop upgrades.
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MickKurri Kurri
- 8 reviews
- 10 likes
Fault advertisement
Don't buy anything from Sydney tools that say free battery or free tool when purchased cause you will not receive what they advertise as for free, I have even now reported it to fair trading.
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Sydney ToolsSydney Tools
Hi Randy,
We apologies for your poor experience!... Read more
If you could advise your invoice number we will ensure to follow this up ASAP! We completely agree that customers are the key to every business and our sales team also believe this, so we are very sorry to hear this was not the impression that you have received. Please ensure to send over you invoice number and we will get this issue resolved. Sydney Tools Team