had trimmer for a year wonderfull little gadget for 83 year old lady,bjut I am soo disappointed as it just won't go I put the battery on charge and is said green but I connect to trimmer & does not go .it is under guarantee but I don't want the money back I want my little friend fixedly any solutions.it is a 7.2v li -iom cordless grass &hedge trimmer

Only needed to use 3 times a year, Battery only lasted 10 minutes then had to be charged again and would take forever to charge and then on using again it would only last ten minutes so stopped using

hedge trimmer was working well then stopped cutting .the motor would turn but would not engage the cutter. i am a home gardener and only used the hedge trimmer on a not overly large hedge about 3 times around twenty minutes each time.

i purchased a Gardenline trimmer from Aldi and it ran for 3 yrs then battery died. Trying to obtain new battery is impossible bad customer service. so i looked on web for battery to no avail, then discovered a black and decker that looked the same $30 but when it came would not slot in the slots, so took top off the gardenline top to attatch to the new battery and the negative and positive was different so soldered to the same setup as gardenline glued some plastic plates to the side with liquid nails to hold top to bottom and bingo runs like a charm no need to buy new trimmer.
Hope this helps

I had a problem with a Gardenline electric Line trimmer one week after purchase. Unfortunate I did not have Aldi docket so I contacted Gardenline after sales service. Phone does not answer they want you to send emails which I did several of them. No answer. Very very terrible service. Will never purchase any Gardenline products as long as I live.

I ordered and received a new battery (cost $60) when old one would only hold a charge for 2mins. New battery was also defective. I phone the help line 1300355255 and spoke with [name removed] who accused me of trying to con for a new battery, talked over me, would not listen and would not let me speak with a manager. Aftersales service is terrible. Was told that they have no problems with batteries and it was me. I've lodged a complaint with Fair Trading.

The hedge trimmer worked well to begin with but the single battery supplied, soon faded in length of work time. It takes 2 hours to recharge and now only lasts 10 minutes. Service is difficult to contact and we are told that no resupply of batteries is available. With 3 batts. One could possibly still get the work done, but one poor batt can't cope.

Places like battery world can replace the batteries by taking apart the old battery and replacing with new ones.
Chargers can be bought from them or try J car electronics, even hobby shops may be able to get them.
Hope this clue may help..and what about taking it back to aldi for a refund??

I dont frequent Aldi that much but yesterday saw a hedge trimmer for 52 bucks... Bought it to trim a bush around the letterbox... When I got home I found out it is rechargable,,,,,oh silly me. Then thought charge it up and trim tomorrow but then find out it does not come with a battery or charger!!!!! Soon as I saw this I figured European cheap rubbish will be hard to find a battery and charger and I was correct. I now have a brand new hedge trimmer that is completely useless. I will endeavour to smash it into little pieces and post it back to Aldi as I really cannot be bothered trying to use their "help" line as life is all too short

Exactly the same garden line hedge trimmer battery won't charge, no satisfaction from aldis. Very disappointed as I only used it a few times and the battery would not charge cannot get any response not good enough. I am pleased to hear that there are others who have had this problem and it was not just me who thought I may have misused the charger.

Product is okay but when we tried to replace battery and give it another try no luck at all. Hardly used therefore put aside until we knew who to contact. No follow up. Now we have had two other trimmers since. We will see with the last one how long it lasts.

As others have done I purchased a Trimmer, Battery died after a couple of uses
Tried to get replacment, even offered to pay for it nothing happened phone calls no response from After sales message from Aldi was contate phone number in book tried this to no evail, calls not returned.

I have had no trouble with my trimmer, has made my life so much easier when trimming shrubs and small trees. Is light and manageable for me as I'm only short. Doesn't take all that long to recharge either. Have had to sharpen the blades once but then it's as good as new again!

I've had my cordless hedge trimmer for a couple years now, the first time I used it the battery went flat after 5 minutes of normal use after been fully charged overnight. Will stick with more reliable brands which have Li-Ion batteries and not the old Ni-Cad batteries in future.

Went to use the trimmer for the second time (After charging the battery over night ) the battery had no power in it.I recharged the battery and tried again,but the battery seem to be dead.I am unable to make contact with Gardenline supplies and now the hedge trimmer is useless to me.I would never more buy any Garderline products and i would strongly discourage others from buying any of these products too.

I use one of these things as a professional gardener. It cost me $50 and its just gone and gone and gone. It's paid for its self over and over again, I just wish I could buy a spare battery for it because occasionally I need to use it for longer than an hour at a time and there is no time to recharge it. Still, I am totally impressed.
Reliable
Need to be able to buy extra batteries for doing big jobs.

Getting in touch with the 1800 no. on the warranty card was the best thing I did!The person handling my query was helpful and advised me how to get satisfaction regarding my complaint.
Free replacement under warranty for 12 months.
I wish I had bought an electric one not Battery