ALDI Battery / Cordless Hedge Trimmer Questions & Answers

I wouldn't bother as if you read the reviews they are a heap of rubbish so I don't think you can get them anymore

They are not worth buying as the battery does not last longer than 5 to 10 minutes if you are lucky

I was hoping that the newer 4 Ah battery would last longer with it. Has that been found by anyone?

I wouldn't try another recharge battery as mine only lasts 10 mins at the most and then have to wait hours to recharge a waste of money this model

I found it impossible to get new parts without paying more than the original buy so bought battery nearly the same on Ebay and soldered the old top onto the new battery and it worked fine also used liquid nails to hold in place. No More Aldi products as there after sales dept are useless

i searched everywhere for a 18 volt battery with no help form Aldi and in the end got a black and decker and swapped the top so could charge it. Dont like your chances of getting a charger. Aldi will refer you to the people that supply them but they will charge you more than the whole trimmer cost. Put it down to experience and buy one from bunnings where you get backup. I will never buy electrical from Aldi again

I bought black and Black and Decker that was same voltage and soldered the top off original battery on to it as couldnt get a battery for it thru Aldi. And Gardenline wanted that much that you could buy new trimmer.
Hope that helps
Ebay Search

Thanks

Do you want to sell the unit ? I have battery

Hi Alan, I wish I could tell you the answer to that question ..... Unfortunately I also tried to get replacement batteries for that product - with zero result. The machine worked well for me until the day I tried to cut my hedge after winter .... The battery was lasting 5 minutes and had to be recharged a couple of hours before going another 5 mins. Just a waste of time and all phone calls gave me a zero match for new battery. Have now bought a cable powered job that never runs out and with my 70 metres of hedge, that's what I need.- I know now that if spare batts are not available - don't buy.. Cheers, Rob

You can try Gardenline service number 1300 355 255 but I found impossible to get them to answer. You can also send email again almost nil response. However I made compliant to Aldi and they respond and follow it up you can find Aldi details on their website. I have brought many Gardenline products but will not get any inthe future as they seem to be a $2 dollar service group.

Best of luck.

I actually rang the hotline number quoted on Aldi's Warranty Certificate. They were able to supply a battery pack, plus charger at a total cost (including postage) of $61.98.
I paid $59.99 for the Gardenline 20V Line Trimmer. Needless to say I did not purchase the battery pack and will look very carefully before purchasing any more of these types of products from Aldi in the future.

Hi Caro - I really don't know the answer, but you have to consider ...... The cost of the original machine compared to others on the market .... a bit lower I think;
How long the original machine worked before problems began - not too unreasonable if it was bought in 2011 hey? This is now a "Throwaway Society" and I guess nobody fixes things any more.

I tried to purchase a new battery but did not succeed You can try ALDIs Warranty no but I do not like your chances NB

I assume there was a sticker on the tool, try and get contact with whoever it refers to and make contact withh the deails., failing this return to the store you purchaased it from, insist to speak to the manager, and I mean insist . Once you have made contact again use you powers of insistance to get satisfaction, giving them 2 weeks to return your complaint . if no satisfaction, inform then you will go to a ombudsman .
Alex

My problem was a Hedge Trimmer Still had no responce even after I offered to pay
Noel B

thanks Alex, but after a number of phone calls, I managed to contact Power Mower at Eastwood SA. they are a new agent for Gardenline Aldi products. First time they had seen this model lawn edger. I have left it with, they are getting back to me.

decent chain & bar oil such as Ryobi Chainsaw Bar And Chain Oil available from bunnings for $10

The whole product is so poor just dump it or contact Gardenline.

I was disgusted with the service I got trying to find out about the trimmer, I still have it and it is only a year old but when it goes I will dump it and not buy another I would now rather buy a named trimmer with proper back up.
I would therefore advise you to dump it and purchase a named trimmer.

Best wishes Joe Alex

I would not buy a Gardenline hedge trimmer and would not know the answer to the question.

I am not an electrician but if you are mechanically minded and replace the cable following what is already in place I cannot see any problem. If there is some cable left even if it is only maybe 12 inches attached to the trimmer, a plug can be fitted. If you are not a practical person I would not proceed.

I think you will have to contact Gardenline and they will post you a battery charger for $42 . Good luck.