ALDI Ferrex 80V Self Propelled Lithium-Ion Cordless Mower (Aug 2022, Oct 2020)

I have only bought and used this mower not over three months.
It worked fine for the two times I used it but the self propelling system is very weak.
The third time I tried to use it with a fully charge battery, it refused to start no matter how many times I re-install the battery.
Every is solid and well made including the battery and charger but there seems to be a recurring fault with the starter system as I have already bought this mower twice and the first one would not even start with a fully charged battery.
Compared with lesser specifie...

I loved it while it worked, back in the drought when the grass wasn't growing much, then it broke.
Appalling customer service from the Positec (Australian rep) and from Edgeworth Mowers (the repair agent).
Should have saved my time and taken it straight back for a refund

I purchased this at the end of August, it has been working very well but no longer starts. When I contacted the distributor they advised me to take the mower to Yamanto Mower Centre (QLD) which is a 40 minute drive for me. When I got to the repair centre I was advised by them that they can't repair it because it's electric. He also advised that he has had a large number of them come back to him for various issues. It seems as though my only option now is to get a refund.

When it worked it worked well but to stop working after such a short period of time with no option to repair has left me very annoyed.

Bought in November from local Aldi store. Easy to assemble and worked fine for a few times cutting fine leaves tiftuf grass on flat/levered grass areas 200sqm. Mow this area with once with a fully charged battery. Suddenly stopped working after a minute from start with a fully charged battery. Recharged battery again just in case. But did not start (clunks but the blade does not rotate).