When I ordered a sunbeam product on this website, there was no indication that the product was not in stock. After two phone calls and three weeks of waiting, still no product, I was told it was not in stock. I have cancelled my order. This is simply not acceptable - I was hoping to use this product for a party and could have bought it at a local shop weeks ago for a very similar price.
They did offer to refund me.
My product was not sent and I had to follow up twice.

I ordered a cookware on this website, and got a confirmation e-mail, which says "allow up to 7 business days for your order to be despatched." After 7 business days, no information for delivery provided. The confirmation e-mail even says "if a delay is detected you will be contacted by one of our customer service representatives to advise." After 7+3 days, I dialed their number by myself. A customer service representative told me that they will ship the product after two or three weeks later. Don't be cheated by the words "7 business days." Risks of the delay of your order are non-negligible for this website.
Easy to order on the website
Big delay of delivery without notice

I should listen what the review said. This is the first time I bought something from Alwaysonsale and this is the last one!!! Never want to buy from this website again. I purchased a Belkin Conserve Socket 2 weeks ago. Until today, I haven't received it!!! Called them twice and always inform will be despatched in 2 business days because they got a lot of stocks for my items! But nothing happening! Initially I got an email from them after paying the belkin. Email showing 7 business days to deliver and if clearance items will be despatched in 1 business day. The belkin was the clearance item.
Bargain items
Broken Promise, No Follow Up and No despatched happening even after 2 weeks

I placed an order with this site on July 31. I needed this product as I live in the bush and care for a person with a severe illness. It does state on the site that delivery is 7 days, however I think that time frame is very slow.I have today(9th August) received an e-mail to notify me that the item has been dispatched so I will await delivery which may take another 4 or 5 days.Perhaps my expectations of a fast delivery were a little high as I am accustomed to prompt responses from other sites that I deal with.
That when I originally reviewed this site someone did respond and offer to help me with the situation.
As I needed this item immediately the delay has left me in a difficult situation trying to make do without this item.

Ordered two items. One was a birthday present. I allowed myself a buffer of a few extra days on top of their standard delivery/dispatch time... I waited well over 3 weeks and had no one contact me. I contacted them and they reacted surprised as if this is a one off occurance. They offered me a call back the next day but I didn't get one until after the package arrived a week later. I'd rather pay that little bit extra and make the cut off and not experience poor customer service.
The price
Dispatch/delivery time and customer service, no ownership

I ordered the "Sunbeam Cafe Series Planetary Mixmaster" for myself, some "Hoyts Hot Cash 10 Adult Passes" for my staff and some Royal Doulton Champagne flutes. All tems were delivered on time without any issues. The prices are good and there are a lot of products to choose from. Trying to decide what my next purchases will be
Good prices

Ordered an espresso machine. Waited the 7 delivery days, no coffee machine. Rang on day 8, and was advised there had been an "urgent investigation" email sent to the warehouse. Rang on day 9, and got no further. Why is this review called lies on lies on lies? They advertise 7 working days for dispatch. . . a lie. They advertise 1 working day dispatch if the product appears in the Clearance House. The machine appeared, but no 1 day dispatch. . . a lie. They advertise that if a delay occurs they will cantact the client. . . they do not. . . a lie. I will not use them and I will strongly advise family not to either.

Spin from call centre, lies in advertising

I purchased a breville bem400r for $99 rrp $329 on 29th june received on 10th of July I didn't read reviews till after my purchase so I was a little worried but for the price it was worth the risk I'm glad I took it the only fault I could say is it they never informed me it been sent it
Inexpensive on sale

I bought 2 George Foremen Grill and Griddle. I can only say, the transaction was swift and I received the goods in 3 days only. Thanks to the team at the alwaysonsale. I will recommend this website to others. Only thing I thing they need to improve on is more products. I mean variety. At this moment it is not very enticing.
Efficient service

Received my coffee machine from Always on Sale last week, super fast delivery & excellent Cust. Serv.
Called them about a query & the girl on the other line was so helpful & cheery, I could hear her smiling down the phone.
I always seem to have bad luck with purchasing online, but Always on Sale made this all too easy & will be purchasing again from them in the future.
Coffee machine works beautifully, feeling a bit professional now :)

I have been very disappointed by their service. I bought Breville mixer about a month ago. I have been chasing them since then and they always say this week it's going to be delivered and I haven't received it till now. They lure the customers with lowest price but no one calls you or informs you about the delay . Donno if I will ever receive my mixer or not! Very Frustrating!!

No delivery even after one month of placing order, no communication, unreliable- donno if I will ever get what I bought

My expectations were high as Breville are prominent promoters and advertisers of their products. My previous juicer, some 15 years old, had prejudiced me against buying another so this purchase was based upon Brand and excellent price.

This Juicer actually meets and exceeds expectations, extracts juice from all fruits and vegetables. Large feed chute allows big pieces to be fed into the machine. Super easy to clean.
Service and delivery was very good, I would happily buy again.
Fast, easy to use

Ordered a compact gazebo a month ago, still haven't seen it. I rang company after a fortnight and was told that the item was in stock and would be dispatched, would receive it in 48 hours. Another fornight no item, no contact from them. I rang again to be told that the item was not in stock and was on back order. They debited my account a month again. Have now cancelled order and gone elsewhere. Never again

I month later still hadn't received item, no correspondence from them