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Reviews

2.0

149 reviews
5
(24)
4
(14)
3
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2
(8)
1
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    Disappointing

    published
    2 comments
    Always on Sale
    AOSCustomerServiceAlways on Sale

    The terrible online sale I ever knew

    published
    1 comment
    Always on Sale
    AOSCustomerServiceAlways on Sale

    Afternoon, i would like to offer my apologies for the frustration caused to you. If you could please respond with your order details and we will be able to investigate this immediately for you. Sincere apologies again.

    Brucejuice

    BrucejuiceAU

    • 5 reviews

    Super fast delivery

    published

    I bought my sister a bottle of french champagne for her 30th birthday and then decided with the leftover money I would buy her some nice champagne glasses. I searched online and stumbled across this fella (Always On Sale) and they had no doubt the cheapest prices by far. I picked up Royal Doulton glasses for $40! Then after ordering them I got them 3 days later. Not sure where they are located but I live in Queensland. Will definitely keep these guys in mind for Xmas
    Best price and super fast delivery

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    KBlaze

    KBlazeSydney

    Speedy Service!!!

    published

    I recently tried the Always on Sale website to purchase a book of movie tickets for my sister as a gift. I was so impressed with not only the saving and cheap delivery but also how prompt they were with delivering my gift. Saved me the hassle of leaving the house especially when a Hoyts was not convenient to where I live but a good cinema for my sister.
    Would recommend using this website if anyone is looking to buy gifts or something special for themself!
    Extremely efficient and reliable service plus great price

    Very Disappointing!

    published

    Bought a Nikon camera from their website, the item arrive after about 2 weeks. However, the item that arrived is not exactly what I ordered. I ordered an Orange colour Nikon camera, however, they sent me a Blue Nikon camera. I have order confirmation email from their website, saying Orange Nikon camera. Therefore, I rang the call centre, asked their why they sent me a wrong colour camera. They said it must be a system glitch. They told me the only way to fix the issue, is either send the item back and get a refund or send the item back and wait another 4 weeks for the correct one to arrive. I can't really accept both of the resolutions, as I need to use the camera very very soon on a overseas holiday.

    Item arrived not exactly as ordered

    1 comment
    Always on Sale
    AOSCustomerServiceAlways on Sale

    Very Dissapointed...

    published

    I have ordered movie tickets a week before school holidays so I could take my children to the movies and 3 weeks later still no movie tickets I'm not happy at all.. If you want movie tickets order them 2 months ahead to have them when you want them.. not good service at all.....

    Postage way to long.....

    1 comment
    Always on Sale
    AOSCustomerServiceAlways on Sale
    Jen971

    Jen971Newcastle

    • 3 reviews
    • 2 likes

    Love love love this website!!

    published

    I bought a Dyson vacuum from this website about 6 months ago and it was just so pain free! The vacuum arrived at my door in a reasonable amount of time and was well packaged. I shopped around for months and I still haven't found a better price for the same model. Very happy and would use again!!
    Fuss free and the best price I found

    1 comment
    Always on Sale
    AOSCustomerServiceAlways on Sale

    Professional and Good Customer Service

    published

    I ordered a sandwich press for a birthday present, however, it was on backorder and I was informed immediately. I then decided to cancel the order and order a different product in a kettle/toaster pack. As it was for a present, the staff managed to process the order quickly and I received the product within a week. I was very impressed with the people I dealt with as they notified me of a problem immediately and helped me still obtain a product and get it to me on time. Highly recommend!!!
    Customer service, immediate response, delivery time

    1 comment
    Always on Sale
    AOSCustomerServiceAlways on Sale

    Thank you so much for your feedback, David! Appreciate you taking the time.
    Regards
    Lesley
    Always on Sale

    J80

    J80AU

    • 11 reviews
    • 10 likes

    Useless

    published

    Ordered a robot vacuum after a knee injury. First time, although the order was submitted, it was never processed and no email notification was sent so I wasn't aware of what was going on. Second attempt, took over a week for them to come back and say the product was no longer available. So, 3 weeks down the track and I'm no better off. Not impressed.

    Poor ordering system whereby email notification is only sent for successful orders (no contact otherwise) AND poor method of updating available stock, where you can order and pay for an item that is not available.

    1 comment
    Always on Sale
    AOSCustomerServiceAlways on Sale
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    useless company

    published

    Ordered a children's game as a gift. It came with a massive order sticker on the box and covering game instructions. Complained and returned it requesting 'no sticker' on the box. Got the replacement today. It has another sticker on it and the game is so damaged it looks second hand. It is getting returned yet again. It can't be that hard and given you pay so much for postage you expect it to be better packaged than wrapped in plastic. Never again will I purchase from the site.

    JC58

    JC58SYDNEY

    • 8 reviews

    Avoid if possible

    published

    Ordered on 29 August a father's day gift. It is now 13 Sept and I still have not received. Tried to email to cancel my order but all the email addresses I find bounce. I suggest that you consider not using this website for your purchase unless you are not in any particular hurry to get the item.

    Slow delivery, no contact email for issue resolution

    2 comments
    Always on Sale
    AOSCustomerServiceAlways on Sale
    Always on Sale
    AOSCustomerServiceAlways on Sale
    crazyrob

    crazyrobAdelaide, South Australia

    A shop that needs to be managed properly & products to be shipped on time or stated as OUT OF STOCK

    published

    brought a breville coffee machine on the 19/8, saying it was on the clearance shop it will only be 1 working day, but waited until the 7th day that i called them up and they said it will be going out within 12-24 hours.. yay but no...
    Next day i called saying "whats happening with my order?" oh we dont have any in stock.. and wont be until September so i asked for a refund. I have checked my email to see if they have emailed stating that the order has been canceled but havnt and the site has not been changed.
    Would like to get a email telling me that i have canceled my order and will be getting a refund.

    Website needs to tell customers when products are not in stock.. and to get a call or email after 1 working day when things are late!

    Late

    published

    I placed an order for a birthday present on 3rd August. By 20th, I had heard nothing to suggest my order was late. So I called to follow up. The rep was very nice and told me he would call me back. Heard nothing. Called again on 23rd and was told it was dispatched on 22nd August! I let it be known that I had had to buy another present as this one hadn't arrived and was told that I had te option of returning it or refusing delivery. It isn't really the point is it? 7 day delivery this isn't... My advice is look elsewhere!

    Poor delivery times, no follow up, reactive rather than proactive service.

    1 comment
    Always on Sale
    AOSCustomerServiceAlways on Sale

    Never again will I buy from there!

    published

    So i order a ring for my girlfriend, u know.. jsut a little something something to keep the wolves from the door. And guess what.. almost 3 weeks later still waiting. I could probably walk to sydney and back in that time... They took no time to take my money. But im wondering if i will ever get my goods.

    Long wait time!

    1 comment
    Always on Sale
    AOSCustomerServiceAlways on Sale
    Jaron

    JaronMelbourne

    • 3 reviews
    • 6 likes

    Cannot use voucher on some items!

    published
    1 comment
    Always on Sale
    AOSCustomerServiceAlways on Sale
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    JK2

    JK2Sydney

    • 5 reviews

    Movie Tickets Gold Class

    published

    Not much else to say about this really - can't comment on the quality of the product because they are moview tickets lol. I bought 2 gold class tickets from the for the cinema and the tickets arrived with a few days. I paid $10 less than I would have at the Gold Class counter, so I am happy. I can always use cheap movie tix.
    Fast shipping

    stetner

    stetnerBrisbane

    • 2 reviews

    Long shipping delay not stated up front

    published
    2 comments
    Always on Sale
    AOSCustomerServiceAlways on Sale
    Always on Sale
    AOSCustomerServiceAlways on Sale
    Luciano59

    Luciano59Melbourne

    • 2 reviews

    definitely not a scam

    published

    Made two separate purchases on the 13th Aug. One ended up being cancelled after item found not in stock.
    Surprisingly (I say so due to the 82% negative reviews and a delay on refund that really got me worried) my belt sander arrived this morning the 17th Aug. All in perfect order and two days ahead of schedule.
    Some delay on the refund still, but nothing that their customers service personnel, could not handle.
    I wish to thank Lesley as I suspect he had something to do with the prompt delivery after I sent him an email.
    Could they do better, I think so, but their honesty cannot be questioned and certainly this business is not a scam.
    Their willingliness to overcome their shortcomings..

    1 comment
    Always on Sale
    AOSCustomerServiceAlways on Sale
    Melissa_Smith

    Melissa_SmithOld Junee NSW

    • 13 reviews

    No Problems Thanks

    published

    Received my Breville Stick Mixer within a week, I am happy with that considering we live in a regional area with post only three days a week.
    Was given a $20 voucher to use on something else for slow delivery
    Item arrived in great brand new condition and saved $40 dollars thanks
    Easy to purchase good communication great price

    1 comment
    Always on Sale
    AOSCustomerServiceAlways on Sale
    Barbie45

    Barbie45Narrawallee

    Surprised

    published

    After reading some of the reviews I was quite worried that the food processor that I had ordered would be delayed but was very surprised to receive it after 6 working days, although when I checked how my order was going it still says "ordered" although I received it by parcel delivery today
    Very happy with the way the processor was packed
    Should bring the website up to date much quicker when you are looking to see where your order is

    1 comment
    Always on Sale
    AOSCustomerServiceAlways on Sale
    Page 2 of 8
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    Questions & Answers

    Woods girl

    Woods girlasked

    I ordered theme park tickets on Friday, it's now Sunday night and I haven't had a confirmation email to say my order has been accepted. Is this normal practice or should I be worried.

    2 answers
    G5
    G5

    The web site states in your order:
    The verification process takes 24 hours and once verified as non-fraudulent you will receive an email when your order is confirmed. Thank you for your understanding of this process and we hope it's not too inconvenient.

    Roo27
    Roo27

    Just wanted to see if you got your tickets as I'm about to order theme park tickets? Did it work out?

    Get an answer from our members and Always on Sale representatives

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