Only works in some banks.. Constantly gets refused in south America. Comes up as stolen on the sellers machine, have to convince them not to call the police and escort me to the nearest bank. Called anz and was told "its not a problem from our side as far as we can see, there is nothing we can do".

Obtained the card to travel to the Uk. Transfer of funds is disgustingly slow transferred 2 lots of money to the card one 4 days ago the other 2 days ago. Neither has appeared on the travel card. I have reverted back to a normal visa. Wife has a Westpac Card transfer on Westpac is immediate.

Totally unable to access any of my money in Vietnam from any bank. The advertised ANZ bank in HCMC doesn't exist any more. I called Australian support from Vietnam to sort it out and also sent multiple email messages to the ANZ secure mail because there is no support online available for travelcards. First ones were totally ignored. Phone call cut out because I had very little credit (that comes from not being able to access my travelcard money...). Didn't email me back.
Eventual email support replied but ignored my problem - just accepted my travel plans.
Emailed them again and they said they can't help. They gave me a BROKEN URL to contact. WTH!

Whatever you do, DO NOT GET THIS CARD!

Got locked out on one card because I made a mistake entering my pin. Tried to contact them with the information from our bank and could not get through. Tried to top up my card but couldn’t from overseas. Successfully changed my password to my account to check the balance and mix of currency and it will not let me into see my balance even though I can still access my money. It is a huge waste of time would have been better with cash. ANZ were not helpful at all to us overseas and we have been a customer for decades.
Absolute nightmare way to handle your finances overseas. Lot of the time when I tried to access the web site it was showing “ Can not access the Server”.

Hard to find landing page on google search. Transferred money on Friday, didn't appear on card until Wednesday - 5 days on holidays is a long time watching what you spend. I was told I would pay a fee if I got money out at ATM. Never again.

We pre-loaded an ANZ travel card for my 15 yo daughter to have sate access to money while on a school trip in Indonesia. Not only was it frustrating for her that it never worked at ATMs in Indonesia - she could never get out cash at ATMs - buying things on VISA credit was hit-or-miss in their acceptance of the card, It was also hugely inconvenient!! Her teacher ended up having to loan her cash every day, and we had to pay her teacher back when she got home. Extremely disappointed in the card.

I've been to Switzerland and France the card only worked in some places but once I got to Spain it wouldn't work at all! Tried calling the overseas reverse charges number got left on hold. I hung up as I don't know if it actually was reverse charges. Very upsetting as Anz recommended the card instead of taking cash. Won't be getting in one in my future travels.

Very unfriendly website (impossible to find login page on google search!)
Transferred money via BPay on Friday evening. Now Tuesday evening and money not yet available. I would never use again!!

Had 1 week Bangkok and 2 Weeks Phuket had no issues using ATM at any place. Loved having a back up card just in case. The Portal was so easy to use to check balances. I tsf money onto the card took 3 days as I expected. Will definitely use again next trip.

Conversion rate to EURO was ok but lost over $200 On the awful conversion back to AUD. Would use qantas cash card over this any day. Never use again due to this price gouging in return

Agree, ANZ useless. Step one clean up the website. Wish I’d read the reviews before I ride to “load“ my travel card. Yesterday was told transfer but B pay from my ANZ deposit account would take three business days. Its now 5 business ess days and no transfer and I’m sitting in Vietnam.

Went into ANZ prior to going OS as couldn’t get into manage my account, wrote down exact pass word and log on etc . Couldn’t get into check balance etc . Found the site not user friendly .

Took 3 days to load $950 to the card and the conversion rate was ridiculous when unbeknown to me auto loaded to EURO. After I did wallet to wallet Transfer back to AUD I lost a total $101.80 c in conversion fees + an additional $21.07 foreign currency conversion fee when I did an ATM withdrawal all for an 8 day trip to Malaysia.
Will be shutting this Tavel card down immediately and wouldn’t recommend to anyone.
Take cash and exchange yourself.

- Use less Product
I transferred money in 12/07 to my travel card by Bpay (only option to top up your travel card), I was told 3 working days to get the money.
Today is 18/07 and still no funds in my travel card.
I would be stuck in a foreign country depending on this useless product.

Fellow travelers beware. Complete waste of time and causes nothing but angst while traveling.

Takes over a week to transfer funds!
Have to log on and can't be linked to my anz bank account!
Would never use this again, NAB and CBA much better travel cards where app can be used to transfer immediately.
Extremely disappointed.

this is a useless product, just use your normal bank debit card- this card can be lost or cancelled and the balance given to the government, there is also a lot of hidden and associated charges with this type of card. In my view a totally unnecessary product and a rip off.