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Ultimate Body, Kick Start, Lite Pack, etc...- Bikini Body Challenge Ultimate Body
- Verified customer
Misleading advertising and a reoccurring fee
I have contacted the "support team" and commented on the Facebook page which only resulted in them deleting my comments and blocking my ability to leave anymore..
You WILL be charged a reoccurring few of $29.95 if you tick the terms and conditions so the "once off fee" is completely misleading.
Your information is poorly relayed to your customers and a downright disappointment.
As I have paid in advance ( 25 Aug- Sep 25) I request a refund for the days in advance of my cancellation request today, i.e Aug 31st-Sep 25 and this I am enti...Read more
tled to as you are not providing me with the service any longer as I am cancelling today yet I am being told from their email "oh we know you must have been excited to start your fitness journey but you ticked the terms and conditions"... I have reported this to my bank already and they are taking fraudulent action against misleading advert of a "once off fee" and have contacted the communications regulator of Ireland to lodge a formal complaint against your misleading advertising to which they are conducting a review.
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AngelicaStrongsville
Worst Program, don't do it. Get a better one for free.
Have been trying to cancel for months, keeps charging me. Even charged me TWICE in one month. Had to go to my bank and block it. It didn't even help me that much either. Wasn't worth the hassle at all.
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Atpope
- 2 reviews
- 7 likes
Rip Off!
Signed up to free trial
Now somehow I have an a life pack member and you have been taking money for months
And for months I have been trying to contact someone to stop the payment!!!
Thankfully my bank is aware of many other people having the same problem with this "ashybines" product
Terrible customer service!!!!!!!
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Find out how Ashy Bines Bikini Body Challenge compares to other Bootcamps & Fitness Programs
Know better, choose better.
detectiveAdelaide
Theft! Unsupportive ! Scam like team
After getting my bank account debited since May for a " two week free trial" and getting one response only and told to read Terms and Conditions which I did and so did my lawyer nothing states after the two week free trial which only only accept terms on the first page initially with name and email only which is deceptive doesn't not state you have to cancel after the two week period therefore had had no response since! CBS has been contacted so has my bank so has the fraud team at Adelaide Police station head office ! Never received any corros...Read more
pondance regarding this trial, nor did it state it takes money from your bank account that you got from my app purchase, I have never recieved these terms and conditions nor have I seen a contract with consent .So to take funds without consent and knowledge it's fraud and theft ! Do not sign up ! Still waiting on a response quick to reply about terms and conditions slow to reply once you have stuffed up !Similar opinion? Write a review on ieatwords.com.au!
AmandaNewcastle
A life changing experience!
I have been apart of the Ashy Bines Bootcamp Challenge in Newcastle, Australia for 6 months and it is incredible if you are dedicated to the program! You not only receive access to Ashy Bines clean eating recipes, but access to friendly personal trainers who run the bootcamp program. They push you to your limits and are always offering extra support by helping you set goals and stay on-top of your eating. There is 24/7 access through the local Forum Facebook page which is another form of great support by the trainers, and is a great way of stay...Read more
ing accountable for your eating! I really love this program as exercising with a group of girls, lead by a personal trainer is the motivation I need to get off my butt and exercise! It has also helped me become aware about how important healthy eating is, and what types of food to stay away from!Similar opinion? Write a review on ieatwords.com.au!
One day later I asked for a refund and never got yet they kept charging my account
I don't have time to work out and didn't like the online set up so I asked for a refund and never received my money. I emailed the support team they said they would issue a refund but I never received it.
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MelSydney
DO NOT DO IT
I paid money, less than $15 for an app basically, and now $40 AUD has come out of my account. No word of monthly payments ANYWHERE, but apparently they are in the T&Cs - I'm sure the girls emailing me have never sat and read T&Cs in their lives. Scam and rip off, false advertising, such a joke.
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suziehLondon
- 3 reviews
- 9 likes
Scam
I paid for the free trial and now money comes out of my account monthly. Not happy. Ashy bines truly is a scam. All you need to do is google her name and so many negative things come up about her. I wish I did that before wasting my money on a sub par plan.
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Not exactly what was advertised
What I was wanting and what I received were not what I actually received. In thecold winter months of Melbourne I was after a fitness facilty that helped me stay motivated through out the winter months. With ABBBC it was situated outside always and didn't actually have a specific 12 weeks program that I originally thought I was sigining up for.
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Find out how Ashy Bines Bikini Body Challenge compares to other Bootcamps & Fitness Programs
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Best decision I made!
My expectations were that it would be lots of boring body weight exercises. Instead it's fun, lots of equipment & weights at the sessions, great group, great trainers. Support from the trainers is awesome.
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Did not enjoy
Was extremely difficult to exit the program. Was charged for longer than I wanted to attend with no refund offered. I only signed up for a trial but was charged for the whole program
1 comment
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- Bikini Body Challenge Kick Start
- Verified customer
Keep motivated.
PT is so friendly and helpful.
Food meal plans and online connection with amp tho people who is in boot camp with us. Love and enjoyable for this workout team.
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Review collected in partnership with Ashy Bines
- Bikini Body Challenge Kick Start
- Verified customer
A newbie to fitness
I have found the training sessions to be great, I haven't been able to attend many sessions but each time I have our trainer has been wonderful, supportive and encouraging always offers variations that in able to do that I find challenging in themselves.
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Review collected in partnership with Ashy Bines
- Bikini Body Challenge Kick Start
- Verified customer
Awesome change
Love the workouts, personal trainer is awesome! Meal plans were bit pricey and I just stuck to my own meal preps. Enjoyed bootcamp even though I couldn't make 3 times a week.
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Review collected in partnership with Ashy Bines
- Bikini Body Challenge Ultimate Body
- Verified customer
Great environment to keep you motivated.
Fantastic opportunity being surrounded by a variety of women with strengths that inspire each other every session. I love the trainer and how i can ask anything and everything without the feeling of being judged.
A great opportunity to get fit weather you have had an athletic past or your first session since year 10 pe!
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Review collected in partnership with Ashy Bines
Find out how Ashy Bines Bikini Body Challenge compares to other Bootcamps & Fitness Programs
Know better, choose better.
Shannen Murry
- 2 reviews
Great program!
The bikini body challenge is a great program! Have met some lovely girls, the trainers are so supportive and motivative! There is so much variety in the workouts, definitely worth it!
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Best thing I've ever done!!!
It's my first week and I am absaloutly loving the program. Everything is provided meal plans, one on one support as well as the support from the team. The program so far has been really easy to follow and the online (life) page is amazing!
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Sarah TalbotWellington
Changed my life!
I signed up for the Ashy Bines Bikini Body Challenge, which was 6 training sessions a week, plus Ashy Bines online. With this membership you get access to so many resources, and diet plan, plus the booty challenge, and so so much more. I lost 10kgs in 12 weeks. training sessions are varied and I have met some amazing friends. Our trainer keeps us accountable if we have missed some sessions. Honestly cannot recommend this programme enough. Sign up now!!
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Ashpalm beach
Great group fitness
Results equaled expectations.
Program is very easy to follow
Provided with group fitness classes, plenty of support both online and off line, food plans and goal setting sessions, great group of girls
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ShemaCanberra
My wake up call.
It is a great way to engage the body and be happy with the active self. The workouts are different every session and Jess is very inclusive, making it lively and enjoyable.
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Questions & Answers
Claudsasked
Have people ever actually gotten refunded or
Had their subscription cancelled? Seeing so many where people have had to cancel their whole bank account. I just want ashy to cance my subscription and get refunded as I didn't even know I had signed up!
2 answers
Unlikely, with that one, If i didn't pick up on them taking money from my account this would still be going on.
I launch a dispute with my bank and got my money back. Just mention that this is an obvious scam and a simple Google search will review it.
Megdmurrayasked
Has anyone ever gotten a subscription fee refund?
Considering I have not gotten a further reply from their "support team" and all my comments on the Facebook page have been deleted and my ability to leave comments disabled I will vent my anger here too.
The information is poorly relayed to customers and a downright disappointment.
As I have paid in advance ( 25 Aug- Sep25) I request a refund for the days in advance of my cancellation request today, i.e Aug 31st-Sep25 and this I am entitled to as I am not being provided with the service any longer as I am cancelling today.
5 answers
Their customer service is terrible!!! Absolutely terrible I have also been trying to get some sort of refund and have them stop taking money from my visa for a very long time
It's shocking
Cait M.Ashy Bines
Hello and thank you for your question. Our support team request that all correspondence be made through email, as this way both our team and yourself are able to see a clear trail of all correspondence. I can see that your last email was yesterday, please allow a reasonable amount of time for them to respond. I have escalated your email and asked them to respond to you as soon as possible.
Cait - Ashy Bines Team
I never got a refund they apparently send all information via email regarding terms and conditions never got them so after weeks of waiting for a reply she finally sent me some which I couldn't locate anywhere on the website and I never recieved receipts for payments or knowledge my account was debited! They advertise free trials and then hope that people forgot and about it and never advertise it has to be cancelled so they get all this money for nothing and then they say in good faith waive the cancellation fee ! Pathetic if she had good policies and procedures she would actually have the terms and conditions laid out and an electronic signature required at the end of them! And also an email that we acknowledge them and a receipt of payments
rosieasked
Hi i have split stomick mucels after having my second baby 2 years ago and wondered if doing some of the exercise would do more damage ?like burpies or sit ups
1 answer
Cait M.Ashy Bines
Hi Rosie. We would always recommend that you seek the advise of a medical professional who knows your unique situation before starting anything new. :) We wish you all the best and hope to have you join us when you are given the all clear. :)
Cait - ABBBC Team
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Cait M.Ashy Bines
Hi Haylee, Thank you for taking the time to review. I am sorry to hear that you did not enjoy the program. I have reviewed your correspondence with our support staff and I am happy to read that they p... Read more
rovided you with all of the details of your commitments to the program. I am sorry that you have been disappointed with your experience however the information was provided to you and all of the details of the trial were available to you at the time that you registered. You must also agree to the T&Cs of the trial before your registration can be processed. It is your choice to agree to this with out reading them in order to gain a full understanding of your commitment. We wish you all the best on your health and fitness journey and you will always be welcome back at ABBBC, should you choose in the future. Cait