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Asko D5456SS (Stainless Steel) (page 2 of 3)
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- 12 reviews
- 3 likes
This dishwasher is great! Things come out so clean. We do make sure we clean the filter regularly though. It has heat sensitive buttons which can be a bit temperamental at time but you give them a wipe and they’re fine. It fits a lot of dishes, has a knife holder, wine stem holders, cutlery divider,
Machine had been working fine until last night when error f10 appeared on the front panel screen.
The instruction manual wasn't very helpful so I called Asko customer care line to get guidance as to what I should do next - I was rudely questioned and was told it was strange why I couldn't remember the exact date of purchase and why I couldn't remember what name (mine, my partners or my mum's) it was under at the store of purchase. I was expected to have this all committed to memory. I am extremely displeased with the insinuation I was trying...
Read more to be fraudulent. I was also told that I should be looking at the manual to fix my problem, i.e. not calling them. The most terrible, unhelpful and rude customer service I have ever received. My expectation is that if I pay a premium price for something, it should work for longer and better (it really is on par with most cheaper models in terms of how well it cleans and dries) than lesser price products and the customer service should be excellent. I now wish I bought a cheaper product which could do the same thing. I will not be buying any Asko product again and will make an effort to tell others not to as well because if this is the kind of service that is given, then I would like to save others from the same horrible experience.First used June 2017 - cutlery drawer was stiff to move in and out. Bought ASKO for this cutlery feature so I wouldn’t have to lift a heavy cutlery basket, due to back surgery. We persisted using the machine, but finally organised a service call at the beginning of 2018 to rectify this problem. He readjusted the cutlery rails. However, it is still an issue and is not satisfactory. Also our control panel has an intermittent cycling and the top drawer gets stuck. Help needed!
- 2 reviews
Excellent Dishwasher, super quiet and is the best dishwasher I have ever had
We had previously had a BOSCH and LG Dishwasher which were both noisey. We wanted a quiet dishwasher and was are extremely happy with choosing the ASKO dishwasher. It can’t believe how well it cleans my dishes. It holds heaps of dishes and is so quiet you sometimes don’t even know it is running. It also dries all plastics. Highly recommend. You even get free delivery. Definately worth spending the extra money. You get what you pay for!
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- 3 reviews
- 3 likes
Bought a brand new dishwasher, we used it twice and in a month we had a power surge, the dishwasher couldn’t function. We switched off at the main and back on again it didn’t work. Read the manual and we couldn’t find anything to work it out. We were getting frustrated as we had a big load to wash after a dinner party. Then rang the manufacturer and a technician came out. The problem was that when a power surge happens the plug need to be unplugged from the wall and replugged for it to work. Made us look stupid.
- 2 reviews
- 2 likes
My dishwasher was purchased in December 2014. It has an intermittent fault that has had the technician to it several times both within and after the warranty period, but seems to have settled now. My main problem is the configuration of the top shelf. If anything should move on the top shelf the detergent dispenser will not open properly and much residue is left in the machine. I notice that the configuration of the shelving in the later models is designed so that this inadvertent problem probably does not happen. A much more solid ba...
Read morerrier. I have not seen such configuration of the top shelf in other comparable machines and I believe that is a very bad design fault. Also the machine does not dry anything plastic. It was a pricey purchase and does not live up to expectations sadly. Both customer service at Asko and the retailer where this was purchased are aware of my dissatisfaction with this machine.
- 8 reviews
Excellent cleaning and drying. Simple to use. Quiet running except when it changes actions and you hear quite a loud mechanical sound. This happens quite often and is a bit startling. Looks great with sleek lines and the interior is stainless as well. Racks are good and offer a variety stacking options.
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- 4 reviews
- 12 likes
BUYER BEWARE - Broke after 7 months - ASKO after sales service arrogant & dismissive - disappointing
At $1600...We were sold this dishwasher on the basis of the Harvey Norman salesman telling us all about the excellent quality of ASKO products but more importantly ASKO's professional after sales service for their PREMIUM-end products. So far our dishwasher has washed beautifully and we have been very happy with it for the first seven months of owning it. Then it broke.....only something minor - the clip on the detergent dispenser drawer...that's when the problems began. Harvey Norman very promptly reported the warranty claim to ASKO for me, an...
Read mored were initially very helpful...the same cannot be said of the ASKO 'customer service' centre. I dared to politely ask the repairer if he could kindly send me a text message, or give me a call when he was on his way to my place, as I work just around the corner (2kms away) and can come straight home for him to attend - any day, any time. I may as well have been asking him to cut off his left arm...he was not prepared to do this, gave me a spiel about how busy and important he is - and could only confirm that he will arrive sometime between 10 and 11, but definitely before 12... This attitude does not reflect at all positively on the ASKO brand and I don't believe it is too much to ask for the courtesy of a quick text message to let me know you are coming. However, what was more disappointing was the response from the ASKO 'customer service' centre. I relayed my experience with the local service agent and they really couldn't have cared less and then proceeded to lecture me about the expectation of a courtesy text message prior to attending as being unrealistic in Darwin (a capital city of Australia mind you!)...and that no one in a MAJOR city like Sydney where he lives ever expects such courtesy from a repairer! He advised that none of the ASKO service agents are expected to treat their customers with this basic level of courtesy. Eventually ASKO agreed to allocate another local service agent...giving me a curt warning that they hope this will work out because "that's your last option." Fortunately, the new service agent contacted me promptly, was very polite and doesn't have any issue with giving me the courtesy of a text message half an hour before they attend my home. Overall, such a disappointing experience from what is supposed to be a premium brand, for a minor maintenance issue, and a whole lot of drama and disrespect to me, the customer. I may as well have bought a cheap brand and saved myself $1000. ASKO would be wise to pay closer scrutiny to the local service agents they use, who are representative of their brand, and take their customer's complaints and concerns seriously, rather than being dismissive of my issue. I certainly now know which appliance brand I will not be buying for my upcoming kitchen renovation. ADDENDUM: Turns out it wasn't so simple to get my dishwasher fixed and the blame game began by both Harvey Norman and ASKO. When the ASKO appointed technician turned up and 'fixed' my dishwasher, he also managed to unbeknownst to me at the time of 'repair' - incorrectly put the dishwasher door back together. This then resulted in water escaping from the dishwasher and getting into the door, electronic display and also came pouring out of the dishwasher. He returned a second time and still could't fix the door, so I was left with a dishwasher that couldn't be used, water damage and most likely water damage inside the door, electronics etc. So what should have been a simple fix to the broken clip on the detergent dispenser drawer ended up turning into a month long battle with one juvenile 'manager' at Harvey Norman Darwin who was more interested in blaming the customer, abusing me and making unfounded accusations rather than getting my dishwasher fixed, or replacing it with an undamaged one! I was accused by both Harvey Norman and ASKO of "damaging the dishwasher door when you installed it" !!!! Trying to then get the dishwasher restored to original (pre ASKO 'repair') condition - ie only 7 months old and working, except for the dodgy dispenser clip was an unacceptable, stressful, time consuming and totally unnecessary battle, particularly with Harvey Norman Darwin who were more interested in spouting what i 'wasn't' going to get, point blank refusing to escalate my issue to staff that could actually make a decision and avoiding my phone calls. Some 8 weeks later I now have a 9 month old dishwasher that currently works, but has a door that it hard to close, has scratches from being 'repaired' and having the front pulled off 3 times, has water damage/discolouration to the top panel from the water escaping and unknown water damage to the electronics inside the door...will this dishwasher now have an acceptable life span after water ingress to the electronics - who knows? - Harvey Norman Darwin and ASKO appliance certainly couldn't care less. Buyer beware.Not to bad of a dishwasher but it broke just out of 2 year warranty. It won’t work when the humidity it up or if it’s raining. Which is just awesome in Australia.
Find out how Asko D5456SS (Stainless Steel) compares to other Built-in Dishwashers
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- 129 reviews
- 17 likes
Just don't do it I would not recommend anyone buy anything like this, got told it was excellent quality just as good as a German dishwasher, excellent drying and its better than a $700 dishwasher. Does not wash hot enough, does not dry well, does not do what a $1599 dishwasher should.
Plates are still wet unless I use the intensive wash, max temperature is only 60 degrees and doesn't get hot enough to dry plastic. I paid $1000 for a brand name, don't waste your money on it.
- 4 reviews
We bought this D5456 last year when we moved into our new place. At that time, this is the only choice we can have as the depth of this built-in model was 54cm - the shortest one in the market. Our slot was 56cm so this just fitted in. The machine is quiet when it is working. The bracket on each level feel so premier compare with previous brand we used. With the same interior space, the bracket can take more dishes than previous one. Another good thing is that there is a small bracket on the ceiling of the inside where you can put all the knife...
Read mores in. We always use "Dalily Wash" function to wash every night and most of the case the dishes are washed clean but sometimes if you have dishes left from morning or lunch time, they cannot be very well cleaned as the food residual became hard. Overall we are satisfied with this machine. It has been a good experience- 4 reviews
- 1 like
The reason we bought this model was because it has three rack with different heights so there is no problem to fit tall water bottles and large pots. Clean very well, very quiet when washing. It also has easy remove a small basket collecting food residue. There are many wash functions built-in but we just the the standard washing which took around 1hr 35min including drying time.
Find out how Asko D5456SS (Stainless Steel) compares to other Built-in Dishwashers
Know better, choose better.
- 2 reviews
- 1 like
I would NOT recommend anyone buy anything ASKO. We purchased an ASKO dishwasher spending the extra thinking it would last longer her and the sales person marketed as being on par with Miele. Wishing a month of having it we got an error. We had someone come out to fix it. Forums showed this was a common error. Within another two months another error F9 and F12. Also water pools in the reservoir where the filter is but told this is normal (I could be wrong but it didn’t seem right to me). The buttons have always been touchy but now only three yea...
Read morers old seems to not be working at all. For an expensive item it hasn’t lived up to the perceived quality, it is definitely NOT value for money. I wished I had of bought the Bosch at half the price I had one in my previous house and it is still going 15 years on- 5 reviews
- 1 like
Does a really good clean and all plates come out dry as well. Only problem is pots and pans mode take 3hrs and when we directly connected to hot water we had some problem all round pretty good but. We have had it for 2 years now and am still happy with it
- 7 reviews
- 4 likes
This particular ASKO dishwasher is smooth operating and has a very sleek design, perfect with no hiccups.
Will last for years, robust.
If the start button 'wont work', make sure the door is closed properly or it of course will not operate.
Easy to install and great ASKO customer service
- 5 reviews
- 8 likes
It seems to do the job but I have noticed sometimes there is still some food left on the plates and cutlery which is really annoying.
I have been using the heavier washing setting even though I rinse most of the stuff off before putting them in there. It would be nice if they came out clean every time, even on the quick mode.
- 5 reviews
I love the Asko dishwasher it cleans the dishes really well. Not that loud. Love the fact it has the cutlery tray on top makes it so much easier than the standard one. The fan inside is great as well dries the dishes well and their not wet the load is finished. Just make sure you put rinse aid in their often just to help with keeping the dishes clean.
- 5 reviews
Love this dishwasher, complete steal bodybuncluding the base and spray pipes. Has a cutlery tray with a jet on top that ensures everything is washed perfectly. The dryer fan makes sure that all utensils even the plastic containers are dried completely. There are a umber of programs and cycles to select from to suit your needs. Doesn't make any sound, completely silent. Worth the money spent!!
- 9 reviews
- 8 likes
Does a great job of cleaning the dishes, on the occasions that it sees fit to complete the full cycle.
If I had to guess I’d say that about 60% of all wash cycles stop before they finish and leave the dishwasher full of water and the dishes still dirty.
- 9 reviews
- 12 likes
I loved my old Asko, had it for 10 years and would've just replaced the part for a few hundred dollars if i'd known how unreliable this new model is. The salesperson at Harvey Norman tried to talk me into buying a Miele saying the new Asko wasn't up to scratch... I wish i'd listened to him. Just about to replace the control panel for the 3rd time in 4 years. My husband and i only use the dishwasher every 2nd day, so it's definitely not overused It cleans ok but i expect more reliability for the top Asko model.
Asko dishwashers not worth the premium price and minor problems are to be expected (as stated by a company representative).
After having Asko recommended as the best dishwasher to buy we paid the premium price and made the purchase. We were very happy for 5 years until the dishwasher stopped working.This dishwasher is used very infrequently. After the repair company getting to the cause. Asko assisted in guiding the repair company to make the electronic adjustment. I contacted Asko for reimbursement of the cost as I didn't think it was reason...
The new asko dishwasher was put in a rental property as the old one broke. It didn't work, not one cycle. I replaced it with the dishwasher from my house and asko said don't bring it back to the shop, install it in your house. I did. Still broken obviously. They said a service company will contact me and organise a serviceman. 2 days later I had to call and they organized the appointment for 8 days later. The serviceman was running late and couldn't attend. Organized again for another 7 or 8 days later. Serviceman came and said water is pouring...
Read more out of the main pump. He recommended a replacement machine which was supposed to be installed in 3-4 days. 5 days later I call asko and ask what is happening and they said the dishwasher was delivered to the service company who couldn't find it. It was lost. Later that day I get a call saying they found it but that they don't have time to deliver it to me, it would be a few more days. I was fed up and drove a 90 minute return journey and installed the dishwasher myself and complained to asko that I bought the dishwasher June 26, and I had to chase it up at every step and only got it replaced on August 4 because I did the hard work. Asko said they were being very generous giving me a year extra in my warranty. I asked for a $400 refund for my time and petrol. They didn't care and said that a one year extension is all that they can offer. Not likely to buy or recommend an asko ever again. I'm happy for asko to offer me more as compensation for my time, annoyance and disappointment but I don't think this will happen.- 6 reviews
- 4 likes
I have tried many different brands in the past. But greatly in love with Asko. I fill the machine with loads of dishes, on top of each other, but they all come so bright at the end. It has a cutlery tray and an additional basket. Just only issue is the long washing time, the shortest time is 45 mins.
- 14 reviews
- 15 likes
First using this dishwasher my impressions were good. Dishes came out spotless and was the quietest in its class. Started getting f10 fault after 4 months and had to call service guy. Problem fixed but only lasted 1 week. Another service call lasting 3 hours and the result was the dishwasher was still not fixed. They took it away and gave me a brand new one and I had the exact same issue without a month. Customer service was great and they refunded my money. This dishwasher had it been reliable easily out classes my current Miele with racking quality and internal space and quietness and I've never seen such clean dishes. Such a shame. I would think about Asko down the track because the after sales care is that good. I think just a bad batch
- 7 reviews
- 1 like
Love that you don't have to clean/ rinse the dishes. It is reasonably quiet and has all the required features. Love the stainless steel interior. Better then my old Fisher and Pakel. Also owned Bosh dishwasher but this one is much better. No complains so far. It has all the required feature fir household.
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