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Online store, Physical storeReviewer Photos & Videos
Great customer service!
I purchased a pram with some accessories online to be sent interstate, because the accessories were not in stock, they called me straight away and gave me the option of sending out pram first and rest in couple of days, they also called to double check the address and let me know my purchase is on the way, great communication throughout the whole transaction, very pleasant to deal with, will defo go back again!!
Great communication, Fast handling and delivery
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sam5674AU
great baby shop in bondi junction sydney
Love baby village, I have bought many things over the 3 years of having kids and everything has been sent on time, once i went in to buy a new cot and the guy working there dropped it off on his way home. I was living in bondi junction at the time buy still, thats service!!
Up to the minute baby items, beautiful things and excellent customer service.
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Customer service
I have ordered online a few times and the service and efficiency is outstanding! They just get it right every time.
Prices can't be beat. Most times my order arrives the next day.
We don't shop anywhere else.
They ring immediately if item out of stock. Very knowledgable. Easy to deal with
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Okaasan1980AU
- 2 reviews
- 1 like
Perfect online shopping experience
I was researching online in regard to buying an adaptor for our pram and when I found one on their website, I rang the store to confirm it was the correct model for my transport system. The man I spoke to was very knowledgeable and helpful. When I purchased one a few days later, I was phoned by a female staff member within 15 minutes of placing the order. She wanted to notify me that they did not currently have any in stock, but were expecting some early the following week and asked me if that would that be okay. Absolutely! It was only 2 or 3 ...Read more
business days of a delay anyway, plus their commitment to customer service was obvious and I appreciated that. When it came into stock on the Tuesday I received my shipping notification and the adaptor arrived at my house the following day. I can't fault the service whatsoever, and the price was very reasonable. I will certainly look at buying from them again. impeccable customer service, reasonable pricing, very fast delivery
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BC772Ballarat
Great online buying experience
I ordered a Mountain Buggy Swift from Baby Village and got the best price I have seen for this product ($399 + $39 GST). It was delivered within 3 days, along with the accessories I ordered as well. It was just so easy, will definitely be making purchases from them again in the future!
Good price, fast delivery
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jamesblackwoodAU
- 3 reviews
- 5 likes
Excellent service
I was very impressed with Baby village. I emailed them through a question about the availability of the cot. They got back to me the next day. After placing my order I also received a phone to say when it would be sent. And then it arrived in less than the 5 days they told me it would.
Good, quick service
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nsmithAU
Excellent
i buy all my baby products on babyvillage.com.au Great service, fast delivery and large range! what moe can you ask for
this store is fantastic! best service i have ever received and delivered the next day!
absolutely nothing!
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