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LeannePerth, WA
Very helpful
I found all the staff to be extremely helpful and every time we go in they make us feel welcome. Very good product knowledge and advise would recommend Babyroad to everyone. Well worth the drive to the shop the variety is great.
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FionaPerth
Excellent customer service
Hello, I was there with daughter and granddaughter, I’d like to say thankyou to the lady that took her time to sit my granddaughter on her lap, measure her little feet.
Nothing was to much trouble for her, I’m just sorry I didn’t get her name.
Well thanks very much from us, we brought two pairs of shoes and a little outfit.
We will definitely be back again.
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AprilPerth, WA
- 2 reviews
Poor customer service and no price match
I checked their website to see if they price matched which they do, there are conditions. The item I was purchasing natch all the required conditions they stated and after driving 40mins they refused to.
The lady was lovely until i asked about price matching and then she become less than helpful and when I was told no I asked why and she became extremely rude. Her response was we need to make a profit so we cant do that price. It was over $100 price difference so I think they were making more than a little profit.
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New MumPerth, WA
Great range of products and excellent customer service
Babyroad have a great range of baby items, the nursery room displays are great, helps you visulise what you are looking for and choose what will work in your nursery. The staff are very helpful and were able to deliver evrything to my home.
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JayMars
- 4 reviews
- 5 likes
Beware!
There is a reason for all the negative reviews!
They trade on being a 'family owned' company which means nothing really when the only family they care about is their own!
Absolutely terrible customer service beyond belief. Ourselves and our friends and family will never set foot in your store again and I hope others take this onboard as well. We now shop at Baby Bunting, excellent customer service and no hassles if you have an issue with your product.
Stay away people....
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Perthgirl20Perth, WA
- 2 reviews
Terrible store
Store has a large range of baby items but is overpriced. Even on sale it is cheaper online or at other baby stores. Staff members are rude, unhelpful and condescending. I try shopping here because I want to support local businesses but the staff have made it a terrible experience. I always feel belittled and small after going to the store. I would recommend going elsewhere for your baby needs.
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