Ordered 3 weeks ago still waiting on delivery, never had a problem previously. No follow up on my emails .Would still like product but am thinking about contacting Pay Pal now after reading these other reviews.

Ordered over a month ago from what i presumed is an Australian website. I have been told my order "is in transit from US" and further "they are having delivery delays"....same same response. Very disappointed as I ordered from this company a few years ago and had no issues. I have emailed again today for the 3rd time.

I have placed an order on the website, on March 26. It's been almost a month and still nothing. They have a .au website so I had no idea my parcel would be sent from the US. I've reached out by email and they only offered a generic answer. Can't even reset my password on the website.
Avoid at all costs

Ordered merchandise and one month later, though they say they're within Australia, still do not have. Tried many times to reach by email, Facebook and phone, no one answers phone, no one replies to messages. Currently trying to get back money spent for nothing. Biovea is a disreputable company or at the least incredibly disorganised and rude.

No response from my requests to cancel monthly payments/shipments. Disgusted. No phone calls answered either. Phone just rings out. Avril Delaportas. Help. No response from emails either and want this

Quite simply. Thieves. No contact address or email or any way to get in contact with them when inevitably, your order does not arrive.

Do not buy anything from this organisation.

If someone from Biovea reads this review, my order number is: 41153991.

I hope to hear from you soon.

Ordered Monixidil and my card has been charged week ago but no product received. Tried to reach customers service by phone but no one is answering. Not very happy. B

The order worth nearly $100 never arrived and they are nonresponsive. There isn't even an email on their website and their Facebook page is consistently removing comments. Very unhappy customer.

Appalling, don’t use this company as they just consistently send products with the shortest shelf life / use by date so you don’t even get a chance to finish the product. This has happened to me several times and I will no longer be using their service

Before buying anything online I check they have a physical address, phone number and email address. I was going to buy from Biovea but could not find a physical address, the one they give is not their office, no phone number was available and their email address bounced.

On checking the reviews on Product Review I see their first and follow-up replies are always the same. Obviously a very dodgy mob, I will shop elsewhere.

The parcel has been stuck in customs for nearly a month now. Australia Post say BIOVEA has not filled out the Customs Declaration form correctly (or at all). BIOVEA has responded to my emails requesting a copy to give to Australia Post by providing me with the tracking number and then my invoice (seriously!?). They now say they can not help. You would think a simple thing like providing a service to their "valued" customers wouldn't be too hard to ask for. Evidently, in light of all the other reviews on this page, this is not and isolated experience and evidently, measures have not been taken to fix this issue. My advice is to order through iherb, much more reliable.

i would not trust this mob with my visa card as they took the amount for the product i bought twice from my visa card and after 3 emails to them they told me some rubbish about a holding charge, i had to get my bank involved to sort it out

I ordered some vitamins but miss typed the house number. They said they couldn't resend the items to a new address and every time I ask for a refund they say they need to check the warehouse. That was 5 months ago.

My order ordered in December did not arrive.
On January 25th, they sent me an email saying they would make a refund. Nothing so far.
I sent countless emails, but nothing came.

Delivery went off the radar for several days. Then popped up on my tracker and has since not moved for 5 days! Their website says 'shipment complete' and the latest delivery date outlined for postage passed two days ago! Safe to say I have sent about 3-4 emails and cannot find a better way to get in touch with them, as I have had one response, which in no way addresses my issue! Terrible company and would highly recommend not ordering through them. Save your money

Ordered 4 products received 1. I have sent 5 emails and only 1 responce so far, a could be held up this time of year. But why not send all at once in same package as all were the same product and could have easily been in same package. My account on there website still says partially shipped for that order, common sense would read that as not all items sent yet but do you think i can get a responce nothing there a crap business absolutely no customer service no contact number this has been a month now my advice is save your money go elsewhere

Ordered 19/12/19, paid premium postage (7-9 business days). Email bounced, sent message. And the reply I get is “sometimes a parcel can be delayed, tracking will be updated after it has cleared customs” .. I thought I had ordered from an Australian warehouse.. not happy yet! Order no40627941.

My husband has ordered a parcel on 17/11/19, should arrive between 26/11- 2/12, but it has never arrived. We have been writing them 4 times already, wanting a refund, still nothing. If I could give them a zero star, I would. Shame on you, stealing money from customers, disgraceful!!!