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32 questions from our users
Can you change out the older 2 pole awning for the new 3 pole awning so that you can use accessories? Cheers
Turbo lite 300 plus. Second use and seems to be leaking around seems and / or, having massive build up of condensation on walls. Is this a normal thing for these tents? Even the side walls on the awning leak around zippers (ironically they are covered by a flap).
Hi we are experiencing difficulty in putting the hub of the black wolf turbo 300 together- the screws don’t seem to join up to the bolts! Is there a trick to replacing this ? Example placement of the 4 knuckles ? Etc
Why would the rain leak in our tent. The floor was wet under air beds after rain. There was water on the inside of tent on the seam where the floor meets the side walls. Any suggestions to prevent this welcome.
Bad quality tent sell it and buy a better tent, they all leak around zip and windows
Don't buy from BlackWolf again! They have terrible products, terrible customer service... and are a terrible company. Avoid this incompetent mob at all cost!
Save yourself time and frustration (dealin...
Hi I have a black wolf turbo lite 270 tent. It’s great but I am struggling to locate Screen room for the awning to fit. Can you advise me if there are any options for this discontinued line of black wolf tents?
They have very poor aftersales service, go another brand i say.
Cheers, I might do that.
Black Wolf are a pathetic company - don't get involved with them or their products.
Hi,
Is it possible to build the tent without using any stake? Lets say I build my tent on a rough surface. Possible?
Hi Yuval, You will certainly want to use the stakes around the base of the tent. I find they will be sufficient if the wind is not too strong and in fact that's what I do 90% of the time. If there is...
Read more more wind or if you want peace of mind, it’s worth putting the guy ropes in with additional stakes. Please note that you may void warranties by not using guy ropes in case a gust damages the frame but as noted above I've rarely used them in 8 years of camping. Hope is helps! I really like the tent. rkidjezDon’t buy a black wolf tent they are of poor quality and offer no after sales service DONT BUY
Black Wolf are a pathetic company - don't get involved with them or their products.
How do people keep awning poles in place. Even moderate winds and poles lift out of place
Worst ever tent, change brand
I bought extra tie downs, small cup like feet and the awning still catches wind and lifts off the ground. The only option is to reduce the angle of the awning - yet this still catches wind. A design flaw in my opinion.
The ones that come with the tent are light on.
I have bought a black wolf turbo tent. 1 year old.i want to go away in it soon but after pegging the base loosely and opening the door I cannot push the frame up from Inside.dont no what is wrong. Can you help me please
Is it possible to repair the Hub of Turbo Twin 240?
Yes just order the parts you need from Backwolf direct or your camping store that stocks Blackwolf camping products.
Where are u and how did I orderd?
The hub of a 270 will not click into place what is the cause of this.
Undue the Velcro retention straps to the tent and see if it's still doing it. If it's not operating properly without the tent attached taje it to your dealer for warranty repairs.
What material is the Black Wolf lite Plus300 made of
GM
The middle joints on the side poles of my BlackWolf Turbo 240 keep coming apart resulting in lost screws & nuts even when they are often tightened. Why does this happen & where can spare parts be obtained???
All spares available from Blackwolf if screws keep coming undone use locktite available from Bunnings this will fix the issue.
We have a BlackWolf Turbo 240 Ex-Lite LF tent. The fly seems too small for the tent. Even with the centre patch as perfectly centred on the tent hub as we can get it, not all the corner patches and Velcro tabs can be pulled down into position on the corner poles. Has anyone else had this problem? We are wondering if it is a design issue with this model of tent or if we have just bought a lemon? Online chat with BlackWolf about this problem was useless - just suggested return of the tent if we are unhappy.
I have a small tear in the canvas of a relatively new turbo 300 just wondering if it’s best to tape that or get it stitched up.
I also have the super fly and 2 of the guy rope clips have come off. Are they covered by warranty.
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