Blanco CGG905WTFFC / CGG905WFFC Questions & Answers

Not sure. Blanco replaced ours after a few emails and me insisting it was a recognised fault. They say the new model won't do it so hopefully they're right.

I have had this cooktop since 2015 and had the same concerns at time of purchase. Salesman at Good Guys assured me the problem was rectified. I have had no problems but made sure to follow manufacturer instructions re wok cooking and cleaning. Love the cooktop.

Thank you....

For an accurate answer I suggest you contact the customer service people at Blanco. Something I can't really answer, sorry

Hi there. Yeah, they had six Australia wide, when ours blew. We weren't able to get a replacement of same model as they were quarantined, but they may have fixed the issue now?

We decided to not go back to a glass model as much as we loved the look of it. We were without a cooktop for a couple of weeks while the first one got replaced and we didn't want to have to go through the hassle again. Friends that we know had theirs break a second time just before Christmas 2014 and it took them much longer to have their second one replaced (Blanco model as well).

Hi.
Blanco were extremely helpful after ours exploded. their service was great. No explanation as to why it happened. Apparently 6 have done the same thing in the last year so they have quarantined that model. We ended up having to get a different stove top. (They organised the replacement).
Hope this helps.