Reviewer Photos & Videos
TimCairns
- 3 reviews
Great need to improve the site
Products and selections they have are fantastic.......No Question....
Their return policy works 100%
Sometimes the artists do not protect their paintings well enough for mailing and twice i have received a piece that has been slightly damaged (i am very busy and organising re-packaging and pick up is a pain) so i have just kept the pieces.
Their staff, especially (embarrassed i have forgotten his name) are just unbelievably helpful ......Customer service is second to none......
I have purchased ten paintings over the last year or so, but ...Read more
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Candy ESydney, NSW
- 2 reviews
Fantastic honest company
I Bought a wonderful painting from Bluethumb. Sheeraz and team were reliable, responsive, honest and helpful.I was able to return art with a full refund when the art didn’t work in my space.highly recommend Bluethumb.
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RobyneHobart, TAS
- 2 reviews
Another gorgeous painting
As always, the Bluethumb purchasing process was easy and I know from my previous purchases it will arrive soon, extremely carefully packed and when I open it the painting will be even more spectacular than the photos on the website. Finding Bluethumb has transformed my home!
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JenniferIllawarra, NSW
Art at your Fingertips
I love to browse this site, and I very quickly found an artwork that I couldn't resist. The transaction was quick and easy, with the site being extremely user-friendly. Sadly, the couriers then lost my artwork, but Bluethumb staff performed a miracle and ensured that the slack couriers in our area found it somehow. I have already picked out my next highly-affordable purchase, and look forward to owning it soon.
1 comment
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Nicky
- 3 reviews
Thrilled to have found Bluethumb
It was so helpful to visualise the painting on my wall and confirm my fear that it may not be quite large enough. However, the artist was contacted and agreed to create a larger piece. She kept in touch with me throughout the process and the result is just perfect. I am so impressed with Bluethumb’s exceptional service and advice and of course the vast choice of beautiful art works
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JoanneGreater Melbourne (Inner), VIC
- 2 reviews
Amazing Australian Artworks
I wanted to purchase Australian Art so that l was supporting Australian artists, when l came across Bluethumb. And l was blown away by the choices, the quality and the very affordable prices. I am extremely happy with my choices.
Bluethumb customer service was friendly and efficient, and l found the whole experience of not only receiving the works but also returning and obtaining a refund effortless. Thank you Bluethumb. I highly recommend having a browse.
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SharonKSydney, NSW
Brilliant Artwork
I have purchased several pieces of art for myself and as gifts. Bluethumb are so easy to deal with. The website is user friendly and the amount of beautiful artwork is brilliant, you are spoilt for choice and by purchasing you are supporting local artists.. I receive so many comments on my artwork throughout my home. My grandson was so taken by a print I had purchased through Bluethumb, I bough him a copy and he is thrilled. I highly recommend Bluethumb, pricing is great and delivery is quick.
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Elizabeth S.Greater Melbourne (Metropolitan), VIC
Lovely piece - great price
A lovely colourful piece of art that was delivered as promised and made the recipient very happy. I love the way Blue Thumb gives the ordinary person access to thousands of artists!
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MMC
- 2 reviews
Beautiful
A wonderful piece of original art, which makes me smile every time I see it...Bluethumb make buying art a wonderfully simple process, with great customer service. I am very happy with my beautiful piece of original art.
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IWMSydney, NSW
- 3 reviews
Beautiful artwork and outstanding customer service! Thanks so much.
A great experience all round purchasing art from Bluethumb. I love my vibrant new artwork by Theo Faye Hudson, and the customer service crew were beyond helpful. Ill be back!
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Vanessa.Sydney, NSW
Amazing Artwork
The artwork was a gift for my partner, shes totally in love with the art work and we are looking at buying more from this artist. Just absolutely beautiful artwork.
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pukibeeSouth East Queensland, QLD
Love Bluethumb
Love the paintings I've purchased. Currently getting suitable frames for each of the paintings in preparation of hanging them. Customer service from Bluethumb is excellent. I continue to search bluethumb for that "next" painting
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CraigGreater Melbourne (Metropolitan), VIC
Beautiful print
Our snow leopard print is spectacular. Incredibly life like, it could be mistaken for a photo. What a skilled artist. I would highly recommend her work. Love it and can see myself buying more of her work
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Mark M.Central West, NSW
Excellent Experience
The whole experience of selecting and purchasing art work through Blue Thumb was easy and stress free. The art work is well represented online, the selection is amazing and receiving your art work is quite exciting. I couldn't be happier with the process or my painting.
1 comment
Sheeraz H.Bluethumb
Thank you, Mark. We're thrilled you love the new artworks and appreciate your support :)
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ShemevaForde 2914, ACT
- 2 reviews
Makes buying art easy!
Straightforward process, easy to navigate with different payment options. Art arrived quickly and well packaged and couldn't be happier with it. Would certainly recommend Bluethumb and love supporting other artists! Thank you.
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The reviewer stated that an incentive was offered for this review
It was just as portrayed on the website
Very happy with the wrapping and delivery of the work, it looks great in my home, and meets all expectations. I'll certainly be shopping and Blue Thumb again. The quality of the work is very high.
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Jane LSydney, NSW
- 2 reviews
Great service, lovely artwork!
I purchased to artworks from Bluethumb and am very happy. The communication was great and they both arrived quite quickly. One piece even had a lovely letter from the artist, a nice personal touch.
Bluethumb is a great service for connecting artists with customers!
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HeatherGreat Southern, WA
Blue Thumb site is like a gallery in your home
Still life of two slices of watermelon by Yuan Fu capturing almost iridescent light shining through one of the slices making your mouth water in anticipation of that first bite into the crisp sweet slice made this painting impossible to resist. And not having to deal with postage makes Blue Thumb purchases that more attractive to buy.
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Excellent
Marinka Parnham - incredible artist
I am in love with the 3 Lino prints I purchased by Marinka Parnham. Very unique and the detail is incredible. Such a feature on our wall. Bluethumb were so easy to deal with and I am now constantly perusing the artwork for my next purchase.
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Russell L.Perth, WA
- Verified customer
Artwork: Dreaming of Autumn
The service from Bluethumb was excellent. They were prompt & responsive in all communication and kept me up to date on the progress of my order.
Delivery times were as advised and my art arrived in good order and well packaged.
My art is perfect and even better than the online picture had shown. I am delighted with it.
Great experience. Would definitely use again.
1 comment
Sheeraz H.Bluethumb
Thank you, Russel. We're thrilled that you love your work and happy we could be a part of the process :)
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Questions & Answers
Tilliasked
I would like to know how other artist have found the payment for work sold process. I sold a work which was delivered and signed for on 14th May 2022 and have not yet received payment on 29th May. By my reckoning I should have been paid on 23rd May, a designated Bluethumb 'payday'. I have not been paid and there is more that $1000 at stake. I am not sure if Bluethumb really understand that artists depend on timely payments to keep their practice viable and alive. I want to believe the administrators care about the artists they represent, but am getting mixed signals. This latest stuff-up has created real hardship, not to mention the energy and time consuming distraction of chasing a payment. In my experience Art Lovers, StateoftheArt etc. treat their artists as partners i.e. real people. Does Bluethumb really do the same?
1 answer
Sheeraz H.Bluethumb
Hi Tilli, Ed here one of the co-founders of Bluethumb. Yes we've worked hard for many years to build strong partnerships with our artists and to be like a second home. So we pay artists on time and make every effort to do it as smoothly as possible. Two things (1) if you request join our artists Facebook group you can get answers to all sorts of questions like this directly from artists using Bluethumb. (2) Also if you email in the details of this sale please to [email protected] I can look into this for you. Thanks, Ed.
Monikkaasked
How do we know this site is legitimate? I have searched for the awards it claims and I've attempted to subscribe to the newsletter and got ambushed by nuisance spin wheels. The artists I like cannot be found elsewhere on the net.
2 answers
Your experience with Bluethumb sounds very different to mine. I have subscribed to their emails and I continue to receive these newsletters regularly. The artists that I have found on Bluethumb and then searched for have websites. However, Bluethumb does support young artists so some may not be found elsewhere online. Having purchased from Bluethumb I do not doubt their legitimacy. The transaction was organised, professional and efficient. I am very happy with the artwork that I purchased and I would happily buy art from Bluethumb again.
Hi Monikka,
Sheeraz here from Bluethumb.
Were you able to subscribe to our newsletters? It sounds very strange that you were hit with spammy emails when you tried to subscribe. I'm happy to have a look and make sure you're subscribe to our weekly newsletters and nothing more. If it's easier, you can reach me at [email protected] or [email protected] anytime :)
Hoping to speak soon,
Sheeraz
Annieasked
As an artist is this a good site?
4 answers
As I am not an artist I cannot answer your question from an artist's perspective. However, as as a buyer of art for the purpose of enjoyment and decoration in my home I can answer you. Having come across Bluethumb during a Google search I was very pleasantly surprised by the website. The site is well organised and easy to use. It offers a range of art that is different from the mass produced prints that are available on so many sites. I was happy that it was an Australian company which gave me the confidence to buy from it. As a customer my purchase and delivery were prompt and efficient. The painting was packaged with care and looked exactly as depicted on the site. I was impressed with the choice of Australian artists on the site. I will buy from Bluethumb again as I was so impressed with the experience and the art available through Bluethumb. I hope this helps!
Sheeraz H.Bluethumb
Hi Annie,
I do realise that this answer is over 2 years late :) and you might've already found an answer.
I think the best way to ask this directly to thousands of artists who've been using Bluethumb for years now. We have a fb group for artists and you can join and ask you questions - https://www.facebook.com/groups/BluethumbArtistsGroup/
At any point, if you need any clarification or have any concerns, please feel free to reach out to [email protected].
Thanks,
Sheeraz
No - it is atrocious - treats artists like cattle, takes a huge commission, and only promotes "decorative" wall art. I have sold over 120 paintings over 4 years mostly through ebay and Etsy but also through ArtLovers Australia.
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Sheeraz H.Bluethumb
Thank you, Jennifer. Glad you received the artwork and love it. :)