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Reviews

(119)
(6)
(2)
(2)
(5)
  • Product Quality
    5.0 (35)
  • Return Claim MadeYes (1) · No (37)
  • Shipping
    4.7 (28)

Reviewer Photos & Videos

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Excellent

published

Marinka Parnham - incredible artist
I am in love with the 3 Lino prints I purchased by Marinka Parnham. Very unique and the detail is incredible. Such a feature on our wall. Bluethumb were so easy to deal with and I am now constantly perusing the artwork for my next purchase.

The reviewer stated that an incentive was offered for this review


Russell L.

Russell L.Perth, WA

  • Verified customer

Artwork: Dreaming of Autumn

published

The service from Bluethumb was excellent. They were prompt & responsive in all communication and kept me up to date on the progress of my order.
Delivery times were as advised and my art arrived in good order and well packaged.
My art is perfect and even better than the online picture had shown. I am delighted with it.
Great experience. Would definitely use again.



Product Quality
Shipping
Return Claim MadeNo
1 comment
Bluethumb
Sheeraz H.Bluethumb

Thank you, Russel. We're thrilled that you love your work and happy we could be a part of the process :)


Perfect size and colours

published

The painting arrived in good order. Its colours looked amzing on screen but were better than I had hoped for and it fitted perfectly in the position I had bought it for!

Product Quality
Shipping

The reviewer stated that an incentive was offered for this review

Rosalind S

Rosalind SMetropolitan Adelaide, SA

  • 2 reviews

Cannot speak highly enough

published

This was the first time I’ve purchased art online, and I loved it. Bluethumb are incredibly easy to deal with, offering exceptional service the whole way through. I wanted to exchange one of my paintings and within minutes of contacting they had credited my account, emailed labels and arranged collection. It couldn’t have been simpler.
I cannot recommend them highly enough, and look forward to buying from them soon.

Product Quality
Shipping

Quirky combination but it works

published

After viewing one of the artists work online I was interested in it’s use of different media that is subtle and not too obvious. Happy with the piece and the overall interaction through Bluethumb

Shipping
Return Claim MadeNo

Very happy customer

published

My piece of artwork arrived in perfect condition. It is just as it appeared online - in fact it looks even better in my home than it did on screen. I adore it.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Two thumbs up for Bluethumb

published

I have been very happy with my purchases from Bluethumb. The buying process is simple, trustworthy and addictive! I recommend using Bluethumb for anyone, like me, who is starting their art collection.

Product Quality
Return Claim MadeNo

Gorgeous piece

published

Bluethumb and the artist were very easy to deal with. My piece was accurately described, and arrived in excellent condition. Very much recommend the ethical art buying service that is Bluethumb.

Return Claim MadeNo

Bluethumb Is a great way to sell paintings.

published

Bluethumb provides Artists with the incentive and enthusiasm to keep improving their work and an easily accessible platform for selling their work. The Bluethumb team are always helpful and they have made the management of my online gallery quite easy. Thank you Bluethumb.

1 comment
Bluethumb
Sheeraz H.Bluethumb

Thank you, Marion :)

Jacquelyn S.

Jacquelyn S.Greater Melbourne (Inner), VIC

Excellent!

published

I have been with Bluethumb for many years. Time and time again they have proven to be professional, trustworthy and helpful. Their art listing and selling process is simple, fast and beautiful to look at. An excellent platform to buy and sell Artworks.


Maria Cross

Maria CrossVictoria

Bluethumb are Top-Notch

published

I am an artist and have been with Bluethumb for the past couple of years. Bluethumb is an amazing platform for artists to sell art. My lifestyle has changed since I started with Bluethumb as I now paint almost every day and just love it - and to be part of a platform that has so much talent where others share the same interest in creating art is so inspirational. A big thank you to Sheeraz for his amazing support and to the whole team in general. They are certainly a Top-Notch Team, when it comes to customer service they just get it right with a minimum of fuss.
I'm a very happy artist and look forward to continuing my journey with Bluethumb

Cheers Maria Cross

Return Claim MadeNo

Bluethumb Artist

published

Bluethumb is the best online gallery in Australia. It is a wonderful platform for Artists to display their work no matter what level they may at in their career. For collectors it is a great place to choose from a large diverse collection of paintings, prints and photography to suit any budget.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Bluethumb
Sheeraz H.Bluethumb

Thank you, Susan :)


Deborah R.

Deborah R.Greenway 2900, ACT

The perfect housewarming present

published

I was looking for a piece to hang with on the wall of my newly purchased home.
Bluethumb staff were very helpful and patient in helping me find a piece I had seen previously on their sight. They also helped me navigate the financial pet of things and delivery was smoother and quick. Thanks Bluethumb I will absolutely purchase from you again. Love the large selection and quality.

Product Quality
Return Claim MadeNo

Highly recommend!

published

The artwork was exactly how it looked on the site and the artist even included a handwritten thank you note and an extra 'gift with purchase' which was lovely. The application process for Art Money credit was complicated and frustrating but once setup, was well worth it. Shipping was quick with tracking updates and even left it per my instructions. I now have an original work of art hanging in my lounge by an Australian artist.

Product Quality
Shipping
Return Claim MadeNo

Duped by 40 winks

Duped by 40 winksSouth Gippsland

  • 4 reviews
  • 5 likes

Best variety of original artwork

published

Excellent customer service really stands out for me. Any issues are dealt with promptly and efficiently. Have bought several artworks from Bluethumb as not only free shipping, enormous selection to suit all styles & budgets but also “peace of mind” due to exceptional service. Can’t recommend highly enough

Product Quality
Shipping
Return Claim MadeNo
Joe

JoeSouth East Queensland, QLD

  • 3 reviews

Great site to purchase beautiful original pieces for my collection.

published

I have purchased a number of pieces from Bluethumb and have been absolutely thrilled with the quality of pieces, the framing, the prices and the short time frame for delivery. The only negative is that it is difficult to contact the artist directly when wanting to send a note of appreciation post purchase. I have purchased from the following artists: Little Heath (magnificent Australiana themes), Lisa Fahey (my Air BnB guests favourite piece in the apartment), and Alison Pilcher (beautiful colors and subject). My friends also now buy from Bluethumb. It is a great site for people to own affordable art.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Bluethumb
Sheeraz H.Bluethumb

Hi Joe,

Thank you for your lovely comment and for valuable feedback. You can always reachout to the artists directly - just email in and we'll put you in touch with the artists directly :)


Highly recommend

published

Absolutely love my piece of art. I had a piece commissioned & the artist was more than a pleasure to deal with. He was extremely considerate of my wishes & the whole experience was top class. Highly highly Recommend

Product Quality
Shipping
Return Claim MadeNo

Sam

SamSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Easy, affordable and great service.

published

We bought an original painting from blue thumb and were very happy with it! It was posted to us very quickly, and bluethumb helped arrange framing for us too. It was a very easy and smooth process. We would definitely buy from them again!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Bluethumb
Sheeraz H.Bluethumb

Thank you, Sam :)


Lola

Lola

  • 2 reviews

Great service and access to great art

published

Very easy to browse, and so much to choose from. Artwork arrived quickly and I love it, but I was assured by what looks like an easy returns policy. Would use again.

Product Quality
Shipping
Return Claim MadeNo

Shop with complete confidence

published

Bluethumb has exceptional customer service! One can shop with complete confidence, knowing that satisfaction with any purchase is guaranteed. The extensive range of artwork is amazing and it is wonderful to be able to support Australian artists. My experience when purchasing art through Bluethumb has been fantastic on each occasion.

Product Quality
Shipping
Return Claim MadeNo

Page 2 of 7

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Questions & Answers

Tilli

Tilliasked

I would like to know how other artist have found the payment for work sold process. I sold a work which was delivered and signed for on 14th May 2022 and have not yet received payment on 29th May. By my reckoning I should have been paid on 23rd May, a designated Bluethumb 'payday'. I have not been paid and there is more that $1000 at stake. I am not sure if Bluethumb really understand that artists depend on timely payments to keep their practice viable and alive. I want to believe the administrators care about the artists they represent, but am getting mixed signals. This latest stuff-up has created real hardship, not to mention the energy and time consuming distraction of chasing a payment. In my experience Art Lovers, StateoftheArt etc. treat their artists as partners i.e. real people. Does Bluethumb really do the same?

1 answer
Bluethumb
Sheeraz H.Bluethumb

Hi Tilli, Ed here one of the co-founders of Bluethumb. Yes we've worked hard for many years to build strong partnerships with our artists and to be like a second home. So we pay artists on time and make every effort to do it as smoothly as possible. Two things (1) if you request join our artists Facebook group you can get answers to all sorts of questions like this directly from artists using Bluethumb. (2) Also if you email in the details of this sale please to [email protected] I can look into this for you. Thanks, Ed.


Monikka

Monikkaasked

How do we know this site is legitimate? I have searched for the awards it claims and I've attempted to subscribe to the newsletter and got ambushed by nuisance spin wheels. The artists I like cannot be found elsewhere on the net.

2 answers
Sharon A
Sharon A

Your experience with Bluethumb sounds very different to mine. I have subscribed to their emails and I continue to receive these newsletters regularly. The artists that I have found on Bluethumb and then searched for have websites. However, Bluethumb does support young artists so some may not be found elsewhere online. Having purchased from Bluethumb I do not doubt their legitimacy. The transaction was organised, professional and efficient. I am very happy with the artwork that I purchased and I would happily buy art from Bluethumb again.

Sheeraz H
Sheeraz H

Hi Monikka,

Sheeraz here from Bluethumb.

Were you able to subscribe to our newsletters? It sounds very strange that you were hit with spammy emails when you tried to subscribe. I'm happy to have a look and make sure you're subscribe to our weekly newsletters and nothing more. If it's easier, you can reach me at [email protected] or [email protected] anytime :)

Hoping to speak soon,
Sheeraz


Annie

Annieasked

As an artist is this a good site?

4 answers
Sharon A
Sharon A

As I am not an artist I cannot answer your question from an artist's perspective. However, as as a buyer of art for the purpose of enjoyment and decoration in my home I can answer you. Having come across Bluethumb during a Google search I was very pleasantly surprised by the website. The site is well organised and easy to use. It offers a range of art that is different from the mass produced prints that are available on so many sites. I was happy that it was an Australian company which gave me the confidence to buy from it. As a customer my purchase and delivery were prompt and efficient. The painting was packaged with care and looked exactly as depicted on the site. I was impressed with the choice of Australian artists on the site. I will buy from Bluethumb again as I was so impressed with the experience and the art available through Bluethumb. I hope this helps!

Bluethumb
Sheeraz H.Bluethumb

Hi Annie,

I do realise that this answer is over 2 years late :) and you might've already found an answer.

I think the best way to ask this directly to thousands of artists who've been using Bluethumb for years now. We have a fb group for artists and you can join and ask you questions - https://www.facebook.com/groups/BluethumbArtistsGroup/

At any point, if you need any clarification or have any concerns, please feel free to reach out to [email protected].

Thanks,
Sheeraz

Artist
Artist

No - it is atrocious - treats artists like cattle, takes a huge commission, and only promotes "decorative" wall art. I have sold over 120 paintings over 4 years mostly through ebay and Etsy but also through ArtLovers Australia.


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