Bosch HBA73B550A
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15 reviews · Statistics
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- Several times a week (1)
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Reviews
Very happy
Purchased many years ago 2011 perhaps and im only
Needing to replace the oven light now.. I haven’t had any issues with glass door breakage, we bought this as we had young family. No trouble with the self cleaning either and so remove the trays and racks inside before cleaning. I have recommended and would buy Bosch for our kitchen again!
Happy Customer
When we were building our new house ten years ago we bought Bosch induction cook top, the pyrolytic oven (H A73B550A) and the classic electronic dishwasher. In those ten years I have recommended all of these appliances to countless family and friends. The only reason I looked at this web site was to check that I had the correct model number for ordering a new oven bulb. After all this time I don’t mind having to replace the bulb. The glass cover appears to be fine as does the oven door glass. I use my oven almost every day and have used the sel
... Read moref cleaning function at least thirty times (roughly three times a year). The instructions in my handbook are always followed to the letter. I wonder if some of your dissatisfied customers neglect to remove the racks? If they didn’t take them out would this cause arcing and affect the glass? By the way, I also just LOVE the induction cook top - so fast and so easy to look after. Mine still looks like new. We have always had Bosch dishwashers and this one has never missed a beat either, the same as our previous ones. We also bought a Bosch stick vacuum cleaner that we did have a problem with just out of warranty but Bosch said they would cover the cost of the repair anyway. Great service and products Bosch!!
Good but don't use pyro
Good oven but the pyrolytic function burnt out the circuit board costing $470 to replace. We are going to buy a new over - not pyrolytic. The repair person said this was vey common
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Great oven..troublesome glass breaking
I absolutely love this oven. The self clean was a feature that attracted me to it. I was happy to pay extra for this feature but had no idea it would cost me in the end like so many other users of this oven.
At the end of the self clean, I heard a strange noise and hoped it wasnt what I had suspected. Yep, the glass had cracked along the base oven door on the inside. It seems this glass was never really tough enough for the high heat on the self clean, going by the amount of customers that have had the same problem.
I contacted Bosche. As the oven is out of warranty, I am now up for the $300+ to replace it. Nothing more was offered. Doesnt seem right. The glass put in these ovens is faulty, but I have to pay for it.
... Read more
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Disappointed in customer service and quality
Like so many users, after using the self-cleaning function, the oven’s light holder cracked and broke, the light bulb is off and most importantly the front glass door has cracked from one end to the other.
Having done my research prior to the purchase BOSCH’s ‘quadruple glass/ best pyrolytic / safe oven self-clean’ was promising but obviously does not deliver. Is this 'false advertisement' claim?
Googling that particular model and the breaking glass and light holder issues I came across other customer complaints and description of their exper
My oven glass cracked and after my research on the net I’ve emailed my complain letter to BOCSH with all the details and photos about the broken glass door. In a couple of days I followed it up with a
... Read more phone call and sent a message through FB. Next morning I received a phonecall from Penny, BOSCH customer rep. She was very accomodating and organised the Service rep to come and inspect the oven straight away. Matic Service repair man came in a couple of days, at the time that we agreed. Called me 10 minutes before arrival. He made an assessment of what caused the crack. Assessment was sent to BOSCH. The parts were approved and today he returned to install them. Overall, it took me a week. What I’ve learn? BOSCH cares about their customers, their brand and their reputation. Which means that they want and will assist you as much and as well as they can. I am testing the oven now. Home appliances do break but some companies go an extra mile to protect their reputation and assist the consumer. I feel apreciated and send my apreciation to BOSCH. (and Matic services) Would I recommend BOSCH? Absolutely.
love my bosch oven
bought this oven 4 years ago. researched it and liked the quadruple glass and best of all being pyrolitic and able do an oven clean. Awesome. lots of programs and still finding a new program for drying foods or cooking a dish better, even now. Have replaced a globe and a centre element but use it heaps. So approx. $300 in repairs And ok with that. Great service in Tasmania.
Disappointed in quality - another cracked glass door
I experienced the same issue as Peter C (23 Dec 14). I too cleaned my oven just prior to Christmas ready to cook my Christmas ham. After the self cleaning had finished two cracks appeared one on either side of the glass door.
I called Bosch customer service and was advised that I would have to pay a call out fee and for a replacement door. My oven had only been installed for approx 14 months, however I purchased it during the end of FY sales and left in sitting in boxes in my garage for 6 months until my new kitchen was installed. Therefore
Hi Christine,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with the glass on your Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven and can appreciate your disappointment.
... Read more Could you please provide us with your Customer Reference Number so we can get in touch and assist you further. If you don't have this number could you please send us an email at [email protected], listing the problems you are having and quoting BSH203060 in the subject line, or call our After Sales Support team on 1300 368 339 during business hours. Please include the model number (including variant) FD and serial number in your email, any supporting photos, your contact details and a copy of your Purchase Receipt so we can investigate further. Regards, BoschHomeAuBosch have now replaced the glass. Hopefully this glass won't crack when I next clean the oven
Hi Christine,
Thanks for your follow up comment. We're glad that the glass on your Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven has now been replaced.
... Read more If we can be of any further assistance please do not hesitate to contact our After Sales Support team on 1300 368 339 during business hours. Regards BoschHomeAu
Surely Not Another Crack In The Glass Cover ? Take Note Bosch Official
Having spent over $2000.00 on our Bosch pyrolytic oven plus a further $3000.00 for the dishwasher and Induction cooktop nearly three years ago, I have been very happy with our purchases UP TO NOW. Yesterday, the light did not come on in the oven, after reading the manual (yes, Bosch Official, I always follow the manual's instructions), on removing the glass light cover, I found that it was cracked which must have in turn blown the bulb. I rang Bosch and was told that as it has passed two years, I am liable for the call out charge of service rep
... Read more and replacement part. I can complete a "Resolution Form" and after the service check, depending on the outcome, Bosch MAY consider my complaint, but cracking of a glass cover had never happened before and was very strange. After two hours when I still had not received this form via email, I went onto this review site and read that it had indeed occurred previously and a Bosch official had responded on line. I rang Bosch again and spoke to another person (very different to the initial lady, thank you [name removed] for your polite and professional attitude) where it seemed that no action or record of my complaint had been made by the previous consultant. It seems that I am caught between a rock and a hard place. I can either spend $45 or so on a new glass cover or ask for a call out ($80 +) plus the cost of the cover and in all probability, Bosch will not refund me (I have since been told not to waste my time as they rarely assist after the end of a warranty). I decided to just buy a new cover and hope that it will not happen again rather than risk a long drawn out battle with Bosch. I need to make the point to Bosch, that there must be a inherent defect within the glass cover which means it is unable to withstand the high temp of the pyrolytic cleaning system. Let me reassure Bosch, that their instructions are followed to the letter and I find it deeply insulting when it is inferred that their customers do not. Take note Bosch, I bought a Miele washing machine and their service and response after the life of the warranty was impressive, so customers, if after sales service is important to you, perhaps you should re consider purchasing Bosch products.Dear Hammish,
Thanks for sharing your experience with your Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven and our After Sales Support team.
... Read more You're correct that there's at least one other customer has experienced the same issue however if there was an actual fault there would be many more similar review and the issue would have presented itself early, rather than after three years of use. Additionally, while we do offer a two year refund/replacement policy, in those instances where a product has clearly not lasted its expected duration, we are always happy to investigate to resolve these warranty claims. Regards, BoschHomeAu
Great Oven
We were rebuilding our house 18 months ago and for the kitchen we had selected Electrolux appliances. I wanted a wide rather than high oven. After reading some negative reviews at the last minute, we cancelled the order and opted for Bosch appliances. (Built in Oven also wide, and Bosch cooktop) We have not regretted this and I am extremely happy with the oven and cooktop. I did have to read the manual carefully but once I was used to the settings, it was great. The oven cooks faster than my old Westinghouse in about 2/3 of the time and
... Read moreI am no longer worried about cleaning it. It cleans itself. I was a bit wary about trying it out but on a winter evening I turned the function on as recommended and it took a bit over an hour or so. I did not open it till next morning. A spotless oven with a bit of ash in the bottom was all there was. The baking trays supplied with this model are very good and wide and the manual recommends these are used for roasting as well since they heat better and the meat and vegs cook faster on the iron than stainless steel trays. The oven door remains cold throughout baking as it is supposed to have 4 glass panels. The grill functions is very good, had to get used to keeping the door closed as always had a separate griller but this oven does it very well and the spatters are no problem with the self-clean function. The control knobs are a bit of challenge as I need my glasses to read them but are managable. Love the timer, clock and automatic functions. Nice wide oven, solid and easy controls once I read the manual. Quick to bake and grill. Does not get hot and self cleans Need glasses to read temperature settings,Find out how Bosch HBA73B550A compares to other Wall Ovens
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Poor value
Unfortunately this model has some inherent design & manufacturing faults that Bosch relies on its name to sell the production run anyway Bit sad really as I purchased it on Boschs reputation. I had a long discussion with the service centre they agree that the reverse running circulating fan cannot be fixed. Their suggestion was to use vapour blocks to keep the duct area clean which they would post to me but no surprise they didn't arrive happy cooking with a Linea now
Very little
Uneven baking very poor
Pyrolytic function is brilliant.
I delayed using the pyrolytic function as I was worried about subjecting my new kitchen to 500 degrees for over an hour - consider what could go wrong. Consequently it needed a really good clean so we did the 2 hour clean to fully test it. Once I opened the door there was only a bit of ash on the bottom and a brilliantly clean oven and glass door. I'm so impressed. Otherwise the oven is great although it does need to be set at a higher temperature if there's a lot of food cooking at once.
Availability of telescopic trays as they make the oven easier to use when it's under the benchtop.
Confusing confusing
This oven is a pain. I have only just started using it and so far lasagne has been browned but has been cold in centre, cake has also had the same problem as did the fruit crumble. I cannot for thE life of me figure out what I am doing wrong. I follow the instructions in the book but nothing seems to work out.
Everything so far
Seriously? If you can't work it out and can't be bothered to read the manual then let someone else show you how to use it. Are you sure you have it on "oven" mode?
If it still doesn't work when so
... Read moremeone else uses it (highly doubtful) then get Bosch to repair/check it.
I have read the manual many times but am still yet to discover the "oven" mode. Maybe you are thinking of a different model or manufacturer. Seriously.
Would not buy another myself. Low low value for money.
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Excellent
This oven is brilliant !! Have had it for about 6 weeks and have cooked a wide variety of things. Cakes,Pastries,roasts,home made pizza,gratins,grilled chops. Lots of settings that you actually use. Instruction booklet is very detailed and has been a great help to learn about my new oven. Pyrolitic function is fantastic.
Everything !!
Telespoic rails should come with it. Not as an optional extra.
So happy with this oven, I love it.
This oven has been just great since we purchased it in 2010. I had previously had a St.George oven that we also loved, although we had to replace it as it died, and they don't make them any more. The Bosch is smaller internally than my old St. George, but I have gotten used the new one, so not really a problem. I really would not buy an oven now without the pyrolitic function, it's great to clean the oven on a more regular basis than once a year!
The oven does great pizzas, with a crisp base. I do a lot of baking, cakes, slices etc and have ha
Great but they need to do something with the electronic timer!
So far I am very happy with this oven. It has cooked pizzas, roasts, garlic bread, fish and chips very well. It is much smaller than previous StGeorge oven but still manages to cook what I need for a family. It comes with griller tray and universal tray as well as the usual racks. I have found fan forced to be the easiest setting to use as I am used to this whereas trials with other settings have sometimes been too hot or I have cooked the items for too long. The glass is very easy to see through when cooking, always stays cool and easy to
... Read more clean. The entire oven remains cool to the touch on the outside and will not affect surrounding cupboard doors with any heat. I have yet to use the self cleaning cycle. It looks good but stainless steel surround can leave streaks after cleaning. The first time I used it I was also a bit freaked out that the cooling fan kept blowing air for the next hour until the oven had cooled down. I kept thinking that the oven was still cooking but it was only cooling down which is a relief. It is very quiet as well. Stays cool to touch, cooks well and is easy cleaning. Setting the timer is very annoying. It only has a '+' and '-' touch screen rather than a dial or number keypad and to get it to stop on the right time is very difficult. It either goes under or over what you want so can take 5 minutes to get it right! Also, sometimes the touchpad doesn't register and you have to keep pressing it.Questions & Answers
Is there fuses in or behind the oven?
Is there fuses in or behind the oven?
Hi. I pressed the lock button on my oven accidentally and shortly after error code E110 appeared. I held the lock key down for 4 second to unlock it but the error code is still showing. What does this mean please?
Hi Sue,
There doesn't seem to be an E110 listed for the HBA73B550A. Can you please confirm these details.
You can call us on 1300 369 744 to discuss also.
Regards,
Bosch Home Australia
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Details
| Category | Wall Ovens |
|---|---|
| Price (RRP) | $1845 |
| Width | 595mm |
| Depth | 548mm |
| Height | 595mm |
| Type | Single |
| Oven Fuel | Electric |
| Release date |
- GTIN13: 4242002496726
Extra Information
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Hi Matilda,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch HBA73B550A Oven.
... Read more We'd like to help you investigate, so could you please send us an email at [email protected], listing the problems you are having and quoting BSH210333 in the subject line. Regards, Bosch Home Australia.