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AEG 60cm SteamCrisp BSK774320M
TroyNorth Queensland, QLD
- 14 reviews
- Verified purchase
I'm no chef.....
We purchased this oven under advice from Harvey Norman's Townsville. We were going to buy a Bosch to match our outstanding Bosch dishwasher. The salesman had this particular oven at home and swore about its awesomeness. So I purchased this about December 2018, and we have not had a terrible bake session yet. Our first roast with the temperature probe was a bit of a struggle, the manual didn't seem overly clear (to me) on what to do. Once we worked it out, it made sense and it was the best roast chicken we've ever made. I've since learned ...Read more
that previous to this oven, we had been overcooking our dinners for the better part of 20 years! In our old oven, all cakes used to be lopsided and leaning to one direction. This oven does not create the same ugly cakes. The menus do take a little getting used to. The recipes that are built-in aren't very useful for Australian diners. I mean, who here eats Rabbit or Duck? Change that to Kangaroo and Crocodile, it will get more use. Also in the recipes section is a 1/2 chicken. Really? This means you need to dig out the probe and manual to find out what temp to put the end settings to. I haven't created any favorites as yet, but will in time i guess. This might alleviate my gripe with the recipes section. The oven is extremely easy to clean, was simple to install in place of our broken "Venini" oven. Only slight modifications needed to make it fit. It was slightly taller than the budget oven. Another nice thing is when you are cooking, the house doesn't heat up due to it being on! I really hated that old oven! As I said, I'm no chef. I can cook basic things, and this allows me to do that.
Purchased in December 2021 at Harvey Norman for $2,999.00.
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RodMSouth Australia
Problems (and good things) with our new AEG oven (model BSK774320M 60cm SteamCrisp Oven)
Problems (and good things) with our new AEG oven (model BSK774320M 60cm SteamCrisp Oven):
It should be noted: We have a LOT of criticisms about the poor design of many of the oven’s features BUT from our comparisons with other ovens from other companies it appears that most have the same design problems. So the AEG is probably no worse than other brands? We think a lot of the (poorly designed) features are added just to help sell a unit (because the feature “sounds” nice in the Showroom, but not so nice when you use it at home).
We are adaptin...Read more
g to the new oven but having to find ways around how the manual says to use it (poor manual?) in order to get food cooked properly. Should NOT have to do this. Note: We are both very experienced cooks and cook a very wide range of foods. We realise that some Customers will have different views and that some of the problems we are having may be incorrect usage (or a poor manual) but hopefully any feedback is useful to AEG. ***Our (accurate) oven temp. gauge indicates our AEG oven’s Temp. indicator is OFF (reads high) by up to 15C sometimes. What???: Hence Oven often cooks much more slowly than recommended temperature settings for a particular food type, or you have to set temperatures well above 200C. Both settings, in the Manual and our previous cooking experience, do not match actual operation. Is oven faulty? Poor design?
6 comments
Actually AEG Customer Care did not address my concerns.
A technically competent person from AEG spoke to me about my problems for nearly an hour which was greatly appreciated.... Read more
She helped with two of the problems but not with any of the others. Basically she said that the manual is pretty bad and needs rewriting for Australians and the design of the oven is what it is. UPDATE: after more than 12 months we find that we can use the oven for most things quite well but we had to adapt a lot. We now only use basic cooking modes and almost all of the small design flaws still annoy us every day (timer too quiet, strange grill function, insects crawl inside display, temp. display is inaccurate etc.). Oh, but the pizza cooking setting works really well (yay).Update:
In just the last week two (3mm) flying insects have somehow crawled inside the digital display and are stuck to the back of the glass panel covering the display. Can't find any more of these i... Read more
nsects in the house so perhaps they are attracted to the lit display or a warm oven? Not only does this look ugly on a new oven but if any more crawl in it may actually start obscuring the display.I can't tell where they are getting in (through the oven air vents?) and there doesn't seem to be any obvious way to remove them.
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Other Wall Ovens
Questions & Answers
Amy Y.asked
Hi AEG,
I was about to purchase this oven until I read this review. I don't feel like your response actually addresses any of the issues that the reviewer has raised. I'm now looking at another brand. Do you have any response particularly regarding the heat on the bottom of the oven when in Pyro cleaning mode?
1 answer
Hi Amy,
given that we have had the new AEG oven for over 6 months now some further thoughts that might help yo:
1. Concerning the centre of the base (underside) of the oven getting very very hot - yes, this is true (150C?). Not a problem so far for us as the wooden shelf is over 20cm below the bottom of the oven. The oven base runners (feet) sit on side boards and don't exceed 70C. I am about to install a drawer in the space under the oven but will be making it out of metal so that the 150C won't damage it or its contents!
2. Small addition on Favourites - be careful when experimenting with a lot of Favourtites - YOU CAN NOT EVER DELETE A FAVOURITE (even by turning the power off etc.). Who the hell designed this oven??? You can edit an existing Favourite and so end up with your most used Favourites at the top of a (long) list of Favourites (a pain).
3. Yes, AEG did have an hour long conversation with me about my long review (grateful for this!). They helped with 1 or 2 issues but all the rest remain as poor design problems.
4. Overall we are using the oven in a fairly basic conventional manner and just ignoring most of the fancy features as they are a pain to use. E.g. we set the griller to about 180C and put our food in immediately on the top shelf position. When the element gets red hot we let it melt cheese etc. and watch it carefully so that the food doesn't burn. We can grill simple foods (cheese on toast) in about 4-5 minutes instead of the 15-20 mins it would take if you followed the manual. Grilling meat is easier and you can follow the manual.
5. Quality-wise - the oven seems reliable and robust.
Advice (but I'm no expert) - we would have bought a Miele but internally they were 2cm narrower than most other ovens. Just too narrow for us. Earlier this year Miele released a new (more modern) range of ovens. I would check these out as I have always found Miele products to be well designed. Just compare any model to my review comments to see if that model performs better!
Buy anything before end June and you might get an EOF Sale discount!
Good luck.
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ELECTROLUX ..AEG
Hi RodM,
I know we have since addressed your concerns, but should you require any further assistance, please do not hesitate to contact us at [email protected].
Thank you
Angela