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Cooktop full of marks, scratches 2 month after purchase
Purchased item at Harvey Norman. One week after delivery the cooktop needed replacement, due to scratches and marks on it. The issue re-occoured. Despite numerous calls to Harvey Norman, nothing was done. Suddenly a Bosch representative called us, paid a visit and that;s the end of it. The number of marks and scratches keeps increasing, despite extreme care taken. Disappointed by Bosch, their service, as well as Harvey Norman customer service.
1 comment
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DebzPort Adelaide
- 30 reviews
- 12 likes
Awful product
Got one standard with built in appliances for my house but have not been impressed with any of the products, Ignition works when it wants to. Flame is not even on all sides of the burner, the stainless steel is discolouring and pots and pans do slip when in use. Will not purchase one again, definitely a builder's product.
1 comment
Bosch H.Bosch Home Appliances
Hi Debz,
Thanks for your review, we appreciate your feedback. If we can be of any assistance to you, please feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia.
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Dangerous Gas Cook Top
This Bosch Cook top is dangerous to use.
The pot holder on the cook top is so dangerous when boiling water the pot and pans just slide off.
The are slippery and useless.
I have contacted Bosch and they say they will call back.
They never do.
You need a better top in cast iron not what you have Bosch.
Best answer dont buy.
Dangerous can scalded user. Never use when kids are around. Shame on you bosch with no reply shame
1 comment
BoschHomeAUBosch Home Appliances
Dear Philthy,
Thanks for sharing your experience with your Bosch PBH615B80A Cooktop. We're concerned by what you've described and would like to investigate/help you find a way to use the cooktop safely.... Read more
Could you please provide us with the Customer Reference Number you were quoted over the phone, so we can call you back and investigate? Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Barryasked
The starter ignition does not work on my bosch gas hotplates. How can I fix this myself?
2 answers
Bosch H.Bosch Home Appliances
Hi Barry,
Thanks for your question regarding your Bosch PBH615B80A Cooktop.
We would recommend getting in contact with our After Sales Support team on 1300 369 744 who will be able to assist you further.
Regards, BoschHomeAu
Thank you for reply, I rang the Number and spoke to an after sales support person
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Bosch H.Bosch Home Appliances
Hi Leah,
If you could email us at [email protected], quoting BSH4502 in the subject line. We’ll investigate further for you. Or you can call us on 1300 369 744 to discuss. Regards, Bosch Home AustraliaWe're sorry to hear that you're having issues with your cooktop.
In order to protect our customer's privacy, we're unable to discuss your personal information online. ... Read more