Reviews

  • Build Quality
    2.0 (5)
  • Value for Money
    2.4 (5)
  • Noise Level
    3.6 (5)
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Matt T
Matt TMelbourne
  • 2 reviews
  • 2 likes

Good kettle, but discolours quickly

published

This kettle boils nicely, quickly, and quietly.

The only negative is that it it's very prone to discolouration around the heating element and the inside of the glass. This happens in every kettle, but given that the look of this glass kettle is such a strong selling point, it's a lot more visible!

I've used the recommended kettle cleaner a few times and, while it cleans up nicely, the effect is temporary at best and within a week or two it's turning brown again. I've moved house with the kettle as well so it's not something I've been able to trace back to old pipes or anything else like that - just standard Melbourne tap water.

  • Date Purchased
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AMAC
AMACGippsland, VIC
  • 6 reviews
  • 2 likes

Rubbish

published

We have a Breville Crystal Clear glass kettle it looks fantastic when boiling but, every time the kettle boils the lid opens and the kettle continues to boil for a short while before stopping. The steam that is emitted turns to water upon contact with the kitchen cupboards. Very poor quality.



  • Date Purchased
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orangecat
orangecatSydney, NSW
  • 9 reviews
  • 6 likes

Spout broke gave me deep cut on my hand.

published
  • Date Purchased
Breville
BrevilleBrevilleSend a private message

Hi Orangecat - your message has been forwarded to the customer service manager for attention. Thanks, the Breville team

orangecat
orangecat

Thank you

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Guy
Guy
  • 3 reviews
  • 1 like

The glass on the pourer broke too easily

published

It's actually an ok kettle. We've had it for about 6 months. In the first two weeks we tapped the tip of the pourer/spout on a cup and chipped the glass. We lived with it for another 6 months, then when it happened again a larger chunk of glass broke off. Important to note that it is glass, and not a super strong material.
Avoiding a glass one next time and going for another steel one.



  • Date Purchased
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Jim
JimMetropolitan Adelaide, SA

Lasted 15 months - NOT Impressed

published

Power light failed after 2 weeks but I put up with that. Now handle has broken off. 12 month warranty .. what a joke ! I bought this because I thought it was a quality item...going back to plastic.

  • Date Purchased
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Super quiet

published

Only purchased this kettle 2 days ago but I am so impressed with the quietness of it- my last 2 kettles were very noisy compared to this one, so if noise factor is something you consider when purchasing- buy this one. Also it is very elegant looking- as far as kettles go!

  • Date Purchased
Breville
BrevilleBrevilleSend a private message

Hi Leonnie L - thanks for your comments. The Breville team

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alisa.stephens
alisa.stephensGoulburn, New South Wales
  • 4 reviews

Worked well, until today

published

We've had our kettle for over just over 2 years... It's worked well, despite the scale build-up on the base, but today, the auto shut-off stopped working. (Thankfully, hubby had filled it right up, so it didn't boil dry, but it filled our kitchen with steam.) We had a successful boil later this afternoon, but tonight, it's gone again.

Disappointing considering it was a $100 kettle.
I've always found Breville appliances to be pretty damned reliable. My toaster is over 10 years old, and still goes well.

  • Date Purchased
Breville
BrevilleBrevilleSend a private message

Hi Alisa - if you'd like to contact customer service regarding a service agent please call 1300 139 798. Thanks, the Breville team

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Heath
HeathSouth East Queensland, QLD
  • 3 reviews
  • 5 likes

Safety Hazard

published

Within 12 months the Auto shut-off function stopped working. The Kettle would just keep boiling until it was turned off manually. Replaced with same as I figured it had to be a one-off, but it happened again 14 months later (my bad). I managed to get a video on my phone of it boiling furiously for over a minute. I wrote to Breville and got the typical corporate response you would expect - "Our products are manufactured to Australian standards"... blah, blah,blah. What difference does that make if the darn thing boils dry and catches fire. Do not buy this kettle unless you are willing to watch it like a hawk.

Breville
BrevilleBrevilleSend a private message

Hi Heath - your comments will be sent to the design team for feedback. Thanks, the Breville team

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Marianne Y
Marianne YSydney
  • 21 reviews
  • 12 likes

Excellent Kettle

published

I wanted to write a review on this kettle. It's the best kettle I have bought. I have had the kettle over a year now and I have had no issues at all with the lid mechanism. It's actually quite good, as I can see if the base of the kettle gets rusty. Then I am able to fill it up with cold water and add sliced lemon and boil it continuously with the lid open, so the rust can diminish. I highly recommend it.

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Electric Kettles

Find out how Breville Crystal Clear BKE595 compares to other Electric Kettles

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clp81
clp81Geraldton
  • 3 reviews
  • 1 like

Expensive disposable kettle

published

All my small appliances are Breville, so when my kettle broke I didn't hesitate to buy a Breville crystal clear. First kettle lasted 15 months, dodgy switch wouldn't stay on. Gave Breville the benefit of the doubt and replacted with another. The second one only lasted 13 months, it kept switching off before boiling. Looks good, but a waste of money!

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D.K.
D.K.South Australia
  • 2 reviews
  • 1 like

worst kettle ever

published

Heavy, pours badly, lid mechanism U.T.S. cannot get hand in kettle to clean it. Bottom of kettle gets a nasty brown mark from the element which looks disgusting. Why can you design a reasonable kettle. Don't tell me it is the water which stains as we have very soft rainwater.
Will never buy again.

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Chez
ChezGold Coast Qld.
  • 9 reviews
  • 3 likes

Please improve the lid design - otherwise great

published
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Electric Kettles

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Koffer Koper
Koffer Koper
  • 20 reviews
  • 9 likes

Beatiful, solid but poorly designed lid mechanism which prevents opening after just weeks

published
Breville
BrevilleBrevilleSend a private message

Hi Koffer Koper - our design team appreciates feedback. Thanks, the Breville team

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Carol and Frank
Carol and FrankPerth, WA
  • 13 reviews
  • 9 likes

The Choice is Clear

published

Only recently purchased but very impressed so far. Quickly boils water with a 2400W concealed heating element and you are able to observe how clean or otherwise it is inside the kettle. German Schott Glass Jug which is not as noisy as most kettles. Guaranteed for twelve months hopefully it will last much longer than that.

Breville
BrevilleBrevilleSend a private message

Hi Carol and Frank - thank you for your comment. The Breville team

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MusicVeg
MusicVegSan Remo
  • 8 reviews
  • 11 likes

Fantastic Kettle

published

Best kettle I have ever owned. Love the glass, easy to clean and keep an eye on when it is due for a descale. Rapid boil. Opening and closing is so easy and smooth action. Not as noisy as other kettles I have owned. Owned since May 2015, bought from JB Hifi for $79 with free delivery.

MusicVeg
MusicVeg
MusicVeg
MusicVeg
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Weiwei
WeiweiPerth, WA
  • 43 reviews
  • 10 likes

Perfect kettle - so glad I got this!

published

Have had the Breville crystal clear kettle for about 2.5 years and have not had a problem with the kettle.
It’s stylish, does the job, glass allows you to see how much water is left and whether or not it needs to be cleaned.

Every couple of months I have found the bottom of the kettle to go black, due to calcification – putting a couple of slices of lemon or using lemon juice and boiling it 2 or 3 times does the job to completely wash away the blackness at the bottom of the kettle.

This kettle was claimed using credit card points!

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Lesley
LesleySydney, NSW
  • 4 reviews
  • 1 like

Don't buy this Kettle!!!

published

I bought this kettle from Myer in April 2013 and last week when I was boiling water -the lid popped open and the kettle would not stop boiling. I had to turn it off at the power point and then when I lifted it - I found the handle had become loose - thus very dangerous when full of hot water! The warranty is only 12 months and so it becomes a very expensive disposable kettle. I noticed on the Breville website a similar problem is occurring in another one of their kettles and they are having a recall but not on the 595 glass kettle. Very unsatisfactory customer service from both Breville and Myer. Don't buy this kettle!!

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Cavitation
CavitationSydney, NSW
  • 51 reviews
  • 45 likes

Even Better Breville Clear Glass Kettle

published
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lid faulty

published

Bought the kettle for only a year from Myer. about a month ago the lid started opening itself while boiling and it won't open again anymore since yesterday! It came with a year warranty and broke down right after it. It wasn't even used much as I am the only person using it. This kettle costed $99 and if Breville is expecting customers to buy a new one every year, it'd be ridiculous!

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Ronnie
RonnieAU
  • 7 reviews
  • 4 likes

Don't bother

published

Well, it boils water, but I regret my purchase. Bought for $99 September 2014 and now, July 2015, it is not operating safely. The lid pops open as it comes to boil and this deactivates the cut off switch. This results in steam pouring out the open lid/top, covering the overhead copboards in water, and discovering the kettle nearly boiling dry when I was not in the room. Shall return it to Target where it was purchased. I would prefer a refund to a replacement as, reading the reviews here, it seems the problem with the lid has not been resolved. In addition the frequent discoloration inside the bottom plate is very off putting.

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Lisa
LisaGold Coast

Shame about the faulty lid

published

I got a bke595 1.7lt Schott glass kettle for Christmas 2014 and it has been working perfectly until recently the lid stopped opening when I press the release button to refill with water. Need to pry it open every time. I don't think I will be able to find a receipt for it since it was a gift. My husband said he bought it from David Jones at Robina Town Center December 2014. Not sure if they will honour the warranty for it If we go back there

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Wombat3
Wombat3Greater Melbourne (Metropolitan), VIC
  • 14 reviews
  • 7 likes

I like to see the inner workings ...

published

I like to see the inner workings of appliances. It provides immediate intuitive visceral feedback. Such as a Dyson vacuum cleaner.

It also boils water.

The actual model is: Breville the Crystal Clear BKE595 electric kettle

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A bit disappointing - Consider carefully Safety Concerns

published

The Kettle I have (purchased Dec 2014) tends to open the slow release lid as it is boiling, allowing steam to wet the bench area and around powerpoints. This also seems to deactivate the auto cut off so it will boil dry if not attended to. I see this as a safety issue of some concern. I also note that the kettle bottom plate stains quickly, although easily cleaned with water and vinegar, it looks unsightly. Like Margot's review, also agree that there is risk of scalding, need to be careful.

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Lid no longer opens

published

I bought this kettle less than six months ago at Big W, have used it to only boil water in and while it looks fantastic, the lid of the kettle no longs open! I press the button to open it so I can fill it up with water, but it doesn't work. I try to pry it open but it's quite difficult to do that.

So I have to fill it up from the spout, which I'm not too thrilled about. Anyone else come across this problem?

Breville
tom d.BrevilleSend a private message

Hi P. Ng, I am sorry to read about your issue, this is an unusual problem. Please contact our Customer Service Centre 1300 139 798 to discuss how we can help.
Breville Team Australia
~td

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Margot
Margot
  • 3 reviews
  • 1 like

lid opening when it reaches boiling point

published

My kettle has started to open when it reaches boiling point and doesn't shut off
you have to be near by to shut lid and it takes few attempts to get it shut
Worried about getting scalded. Anyone else had this problem?

Breville
BrevilleBrevilleSend a private message

Hi Margot - can you please contact Breville customer service about this - 1300 139 798. Thanks, The Breville Team

Margot
Margot

Any thanks to Breville for the great service in resolving this matter without fuss.
I am happy that I am safe from boiling water.

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Page 3 of 4
See all Breville Crystal Clear reviews

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